Good afternoon! There was such a problem with the travel agency Coral Travel. We signed an agreement with a travel agency in early October, the Ambassador City Jomtien Inn Wing hotel had a departure date of 25,12,13. We made an advance payment. we don't have to pay extra, supposedly they will give us a discount. We did not have the opportunity to read the reviews and we agreed. But then when we read the reviews, we were horrified! But they have already reported a confirmed booking. We would like to rebook the tour, and in this case they ask us to pay a penalty of 10% of the cost of the tour. Do we have the right to rebook the tour without paying penalties, this is an early booking (as they told us).
11 years ago
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6 subscribers 8 answers