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Refund from Agoda
Who can say how many times you can book different hotels and then cancel your reservation (long before check-in, a few months), eventually choosing one option for yourself? I pay for the reservation to Agoda using a VISA card. And in general - does Agoda return all the money for a canceled reservation and how quickly? It happens that someone canceled the reservation and this room appears in the offers of Agoda, I liked it more than what I have booked at the moment. (Ugh, I kind of made my point clear :) )
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5 subscribers  • asked 2013-03-1412 years ago
Answers  •  13
аватар alex45
Try to go to the forum and in the branch "Self-guided tourism" you will find "Hotel booking". There, specialists can tell you. Unfortunately, I have never used this booking.
аватар Smena
Adobe is only an intermediary, and the conditions for canceling a reservation (cancellation of a reservation) are set by hotels. Usually, to confirm the reservation, they take a deposit in the amount of a daily stay and which is not refundable if you cancel less than 24 hours before check-in. More detailed information can be found on the hotels website.
http://www.agoda.ru/info/agoda_policies.html#4
аватар Pachok
Agoda returns the money normally, usually within a month, but can be faster. No one forbids booking and canceling, if the booking conditions on Agoda do not indicate that the booking is not cancelable. How many times you can - an interesting question, but not having an answer. I know cases when booking.com wrote emails to people in the spirit of "have a conscience" :) And booking and agoda are one owner.
аватар TombArthur
Yes, this site is a good site, but for returns, see the conditions of the hotel.
I've never had sides with them.
аватар dina_rak
Good afternoon! Agoda wrote to me that they would return the money, that I had to wait at least 10 days. It is confusing that their policy says that they do not accept debit cards, but nevertheless, payment was made from a visa debit card. Now there are doubts whether the money will be returned to her back ...
аватар Pachok
Where does it say they don't accept debit cards? I saw slightly different wording, like: "only credit cards", but this means all cards with a class not lower than "classic".
аватар dina_rak
Can I pay by Debit card or bank transfer for my reservation?
Agoda.com only accepts credit card (Visa, Master Card, AMEX, JCB and Carte Bleue) and PayPal. You are required to fill in your credit card details or log-on to your PayPal account to complete the booking process. Currently, all other methods of payment are not acceptable.
In general, it can be seen that other options than a credit card (Visa, Master Card, AMEX, JCB and Carte Bleue) and PayPal are not accepted. It's strange that they took the amount from my debit card
аватар Pachok
They call all cards credit, except for any "electrons" and impersonal ones.
аватар dina_rak
However, when I wanted to book with a later payment, they wrote that my card is a debit card, for this you need a credit card, but paying right away is fine
аватар Pachok
Since 1998 I have been booking everything and a lot :) exclusively with debit cards, including Agoda. There were never any questions.
If agoda does not accept the card, try the same hotel on booking.com - if it is there in principle, then the price will most likely be the same.
аватар dina_rak
Do you book with late payment?)
аватар Pachok
And so and so.
аватар 14nastyska88
Disgusting site!
I am writing from the side of the hotel. The guests stopped by for 3 days (7000r), the money was deducted from them by the agoda website. It has already been 3 months, there is no payment from the agoda, they can’t say anything on the phone, they say to write a request to the mail, but no one answers there. Disgusting work and brain*stvo
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