TRAVEL AGENCY REVIEWS JOINUP ТУРОПЕРАТОР
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After reading negative reviews about Join UP, we bought a tour to Montenegro for 10 days at our own risk. Everything went well, the plane took off on time, the transfer was organized. No claims against the tour operator →
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This is not a tour operator, but a complete scam. We sent the children on a honeymoon to Turkey to the Concordia Celes Hotel Alanya, but we got Ganita Holiday Village - this is a boarding house for the elderly. There has been a struggle for 3 days - 0 result. They are not going to relocate 32 people and the guide threatens to put everyone in jail and take away the documents. →
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Cozy and quiet office, quick selection of a tour from a wide range of offers. →
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I applied last year when my husband and I were looking for a hotel in Budva at a price-quality ratio. I really liked the location of Vila Simona, advised the manager from Join Up. Never been disappointed with the tour. Documents were drawn up neatly, departures were convenient from Boryspil. The operator proved to be a reliable carrier, the reservation also did not go anywhere. →
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I chose this company because before that, in the spring of 18, he flew with her to Egypt, everything was fine. I took a hotel in Turkey in Beldibi (Antalya), not only did Join AP raise the price by $ 35 after a preliminary reservation, but upon arrival without explanation, I brought it to another hotel, so I also chose the cheapest and worst hotel. After 1 day, he began to tell that all the rooms were booked (it was an absolute and blatant lie, because I called the hotel that I booked, and they had free rooms). →
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operator Join Up - SCAM. In February 2018, I booked the Montebelo 4 * hotel in Oludeniz for 13 days. Through the tour operator, Joy Up requested the entire amount at once. From 09/26/2018 I had to fly on vacation. But today, 09/24/2018, the operator refused me a hotel, 2 days before departure, the tour was taken away from me and the money was returned. →
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We flew with Join up twice. All liked it. No complaints. →
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I have been traveling through Join Up since 2012. Never had a problem. And this year, I generally received an extra day due to the transfer of the air carrier's flight →
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Despite a bunch of negative reviews, some hotels were bought by them exclusively. That's why he turned to them. The questions were: 1. Fixing in the contract significant penalties in relation to the operator in case of downtime at the airport 2. Booking a room in a specific hotel building. This is important for me, because I wanted to be away from the disco. →
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We chose the area in Turkey, which we wanted to visit and the hotel. They did not pay close attention to the tour operator, they relied on the travel agent of the Sputnik company, Nikolaev. But in vain. I should have looked at the reviews... Almost everything that people wrote about Joy-up happened in dreams! If you are going to buy a tour from them, you are guaranteed to receive: postponement of the departure date (3-4 times), change of the departure airport, change of the airline carrier (three times); postponement of the return date (for a day!), nomadism to another hotel while waiting for a transfer to the airport. →
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Kyiv Харьковское шоссе, 201/203-2а 2 этаж, бизнес-центр (m. Boryspilska) 
(044) 3039999, (044) 4955925