TRAVEL AGENCY REVIEWS JOINUP ТУРОПЕРАТОР
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From correspondence with the tour operator: Good morning! We are already in Kiev. Vіdpochinok vdavsya on all 100)) Alone, at the reception there was no information about our transfer and ticket. Here, until 00:00, the bugs were recognized - nothing. About piv first time at the reception they asked to call the travel agency, they told us that they would come for us in pivdini. →
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Should have departed on 26 02 at 3-00, Rescheduled to 11-35, Arrive in Hurghada at 15-35, Until passport control, until they bring to the hotel - evening, As a result, the paid day is lost, I do not advise anyone to join ap, For many years I have never met such a disregard for customers on flights to any operator →
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THE MOST IMPORTANT Trash was the postponement of the departure flight home by the Join UP operator, as a result of which I had to pay extra for staying at the hotel ourselves, then wait for the bus and late in the evening, with children and luggage, go to another hotel near the airport (much worse, with a room full of mosquitoes ), where it is chaotic to settle in rooms (again, pulling luggage on my own (I left it in the storage room), so that at 2 o’clock in the morning again get on the bus (I took a taxi) and go to the airport, where sleepy and tired go through barbaric inspection by angry employees airport (they even check slippers, they don’t provide shoe covers) and get nervous while waiting for a flight, FOR A SECOND: not declared either on the airport board or at the departure gate (AS I FOUND OUT, JOIN UP REGULARLY OPTIMIZES IN SUCH A BARBARIAN WAY, , FLIGHTS TO 100% COMPLETE CHARTERS). →
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We chose Join UP because of the best prices! I really liked the work of the manager, the girl is very nice! We flew as a family with a small child, we specially paid extra money for an evening flight at 18.00. We go from dinner to sleep in the room, watch the departures and see that the flight was postponed to 5.30 in the morning and the bus arrives for us at 1. →
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Took a tour of 8 days, 7 nights. January 20-27. They wanted a night flight there at 03.00 ... yeah, they moved it to 15.00 a day, they stole the day, they warned them a day in advance, instead of 17.00 they flew back at 03 at night, sat under the hotel, from 12. 00 to 20.00, at least fed. In fact, it turned out 6 days and a day on suitcases, it doesn’t count, because they were sitting on pins and needles, waiting for information, putting it off for 2 hours constantly, sleeping at the airport on chairs from 11 p. →
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Airplanes in China Boeing 737 where there is no place for a person with a height of 187-190, he simply will not fit! The food during the flight at 12 o'clock and 2 hours of refueling is just ridiculous and I want to show this food. When asked what it is, the stewardess answers all questions to the carrier! Very dirty planes on the floor, sand and mud, blankets with other people's hair, can't they be removed when they prepare the board for departure ??? Days are stolen from the tour because the delays are very long and when you have to arrive in the morning and arrive in the afternoon and travel for another 4 hours with guides who don’t know anything about the country where they meet, this is certainly trash !!!. →
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flight to Turkey in May 2018 - flight delayed - 1.5 days of rest stolen, air Bravo (separate nightmare) December 2018 made a mistake in EGYPT flew with this tour company( Previously, I had NEVER been to Egypt, I warned the manager, clarified that I was flying with my mother and a small child and that warmth and always good food are important for us! the manager ASSURED that there were no flight delays for a YEAR - then she told me that the tour operator had the RIGHT TO AGREE to delay the flight for 12 hours WITHOUT compensation! 1) rescheduling the flight for 12 hours. →
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I want to warn all vacationers - NEVER use the services of the JoinUp tour operator and BRAVO AIRWAYS. Not only did we not fly to Egypt from Krivoy Rog on vacation: 11. 01. 2019 , the plane landed in Boryspil, we were taken by buses to Borispol airport for 12 hours without water and food, naturally we took off at 3 am, half a day was stolen from rest, it was painful to go, and there were a lot of people who chose to fly from Krivoy Rog with small children, so history repeated itself, our plane after the rest was also landed in Boryspil: 18. →
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I bought a tour at Join Up at Ivana Kudri, 30. Everything was quick and efficient at the agency, they picked up a tour that suited me, I was satisfied with everything. On the way there, the flight was not delayed for a long time, on the way back, the delay was for an hour, but it didn’t matter anymore, since we flew out early in the morning. →
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Bought in the travel agency "burning tours". The general dissatisfaction with the joint-up that they sold a hotel barely up to 4 for the price of 5k ($ 900 for 10 nights - a review was added about the Sharm Plaza Hotel 5 *). →
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Kyiv Харьковское шоссе, 201/203-2а 2 этаж, бизнес-центр (m. Boryspilska) 
(044) 3039999, (044) 4955925