TRAVEL AGENCY REVIEWS JOINUP ТУРОПЕРАТОР
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Travel agency assessment:
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The travel agency must organize vacations for tourists according to their requests. Offering terrible quality hotels just to sell a tour is not right. People have been waiting for a vacation for months to spend time with their families and children, getting into terrible hotels, they don’t rest, but direct all their efforts to solving issues of their relaxation and comfort. →
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This operator is very bad, they constantly reschedule the flight, we were rescheduled 3 times in a day, as a result, they flew out after 24 hours. But somehow they flew to Egypt, although the sounds on the plane were terrible. And at the airport, by the way, there was a delay of up to 2 hours. Never contact them. Compensation, if any, is a current for blurring the eyes. →
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Designed tour Fortuna 5 *. We were put in a hotel, not 5 stars, not even 4. The hotel had no stars at all, and the service was appropriate. The sea near the hotel was dirty, the room was very cramped, there was no cleaning, the towel was issued with a fight on the 3rd day. To top it all off, we were poisoned by hotel food. And we are not alone, there were many such cases during our stay there. →
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Last year, I went to Italy with friends, but in tourist places, my husband and I decided that if at sea, then to Italy :) The girl from the agency picked us a hotel in Rimini (Erbavoglio 4 *), for the week 02-07.07.2018, it is both quiet and close to the city center. Near the city beach, there is where to go in the evening. They quickly made a reservation for us, everything was correct and the first time, I can’t say any complaints. →
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Having chosen by chance, everything in accordance with expectations, in the future I will use the services of this travel agency →
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Bought a tour to Turkey from this operator two weeks before departure. I will not write anything about the delay in departure, they were supposed to be at the hotel at 15:00, and were at 24:00. Because the most interesting thing started later. Representative Dasha drove us around the hotels (there were three pins on her neck and wrist) and when there were three families left, she said that we were incredibly lucky to be accommodated in a five-star hotel, which is higher than the ones we booked, because for some reason our hotels busy. →
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The services received do not correspond to those listed in the contract for the purchase of the tour. The flight was rescheduled for departure 5 (!) times, and for the fifth time no one informed us about it, we found out for ourselves, we will call the jointups on the hotline, since the flight disappeared from the airport display. In response, they did not receive any explanations and apologies, but only "deal with those from whom they bought the tour. →
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Don't listen to liars. Don't buy tours from them. The fable about the Minister of Infrastructure, who allegedly solved all the problems with departures, is just a fable. Bought the tour today, July 11, 2018, departure at 14.00 postponed to 17.15, postponed to 23.00 postponed to 23.45 so far as of 18 minutes 21 minutes. all with transfers. We are waiting, maybe the surprises are not over. →
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The second point of insurance indicated: the insured persons are ,,,,,,,, , I never found out if I was insured for the duration of the trip, because I am not a resident of UKRAINE!!! →
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We bought a tour at the end of May. They took it through Coral travel, but the tour itself was from Join up. Two days before departure, we changed the departure time from 1:00 to 14:30. Arriving at the airport, we checked in, there should have been a landing, but there was no plane. As a result, we took off at 17:00. We arrived at the hotel, the guide assured us that everything would be compensated for the rest, plus 1 day. →
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Kyiv Харьковское шоссе, 201/203-2а 2 этаж, бизнес-центр (m. Boryspilska) 
(044) 3039999, (044) 4955925