TRAVEL AGENCY REVIEWS JOINUP ТУРОПЕРАТОР
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Doing business is a tourist and his comfort is of little concern. Departures were postponed earlier, although we bought a ticket for a later time, we were evicted in the morning. Transfer - organized not in the best way Excursions - you get not what you are promised. →
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Disgusting service! The bus did not come to the hotel for us, at the RIGHT time. At the reception, everyone shrugged. The guide could not answer anything on the phone, as he was never there. I got to the airport by taxi. And when we arrived at the airport, we found out that the flight was delayed for several hours. Nobody compensated us for anything. →
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Tin, the second time they got caught in their divorce. It started on the plane when they fed us a glass of water, the dumb old plane itself reminded me of the old Ekarus buses. We arrived at the hotel at 8 in the morning, check-in at 14.00 until that time they don’t wear bracelets, don’t eat without bracelets, only for a fee. Then super news, 2 km to the sea. →
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Rare freaks do not put people in anything. Bought a Beach Club Pinara tour 4 * Turkey, Kemer first line first changed the day of departure from 10/14/18 to 10/13/18 then the departure time from 13.10 to 15.30 eventually flew out on 10/14/18 at 0.10 after spending 9 hours in borispol. We flew to Antalya at 2.30 an angry but cultural guide stuffed everyone into the bus and started taking them to hotels. →
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We got to the hotel well. However, staying at the hotel and being sent home, thanks to the hotel guide Ahmed, is simply disgusting. This bastard (Join UP guide Ahmed), in other words, you simply can’t name him, threatens tourists, deceives and, in the end, just throws tourists. Excursions from Join UP absolutely disgusting. One big scam and disappointment. →
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Bought a tour early booking at the end of July for October. We were waiting for a vacation and looking forward to a wonderful vacation. . And they got a spoiled vacation, a terrible mood and spent nerve cells. 02.10.18 we flew from Kyiv, it’s scary to even remember the plane, thanks for flying. Without stickers, inscriptions and not even painted, from the 80s for sure. →
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We were advised because of the price, they didn’t know about it at all before, and oh, how in vain !!! Advice for the future to other people, it's better to overpay $ 100-200 and relax with a tour or other good operator than with this joint up! The plane was transferred to us 5 times!!! Five times!!! and 3 hours before departure they changed the flight number !!! we arrived at the airport, but our plane was not there! SURPRISE)))))) when we settled in the hotel, we were settled in the basement floor with a view of the priests (pool 16+) in a room for the disabled (although we seem to be healthy people), as it turned out later, these rooms are cheaper, they were bought by joint up and if we had not quarreled and our tour agent had not reached the director of joint up, then they would have left us there! 2nd moment, the guide joint apa in Turkey KURBAN sold us an excursion, which from other operators cost $ 90 for two for 120 and upon arrival at the oceanarium, a surprise awaited us, we were not given the promised tickets to the snow room! + we generally did not go from joint up, but from local excursions !!! He just bought this tour from them for $30 and put us there!!! + for a snow room, in order to still get there, we paid another $ 30 and that excursion cost us $ 150 !!! Then he also accused us that it was the two of us who misunderstood him)))) They also transferred the plane back to us 3 times, and KURBAN did not bother to warn us (here thanks to the girl tour agent from our city, who was constantly in touch) , and when the transfer arrived, the guide who was supposed to accompany us said that he had a lot to do today and didn’t go with us)))) Oh, and yes, the plane was also delayed at the airport itself for 1. →
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Good afternoon! I want to share with you an amazing story with Join Up. In May 2018, we booked the Marco Polo Hotel, Kemer at the beginning of October 2018. The family gathered to fly, the eldest son and his wife (22 years old and 20 years old), the youngest son (3 years old), and my husband and I (42 years old and 44 years old). Since everyone’s age and interests are different, I chose the hotel for a long time and tediously, we settled on Marco Polo, DID NOT LOSE, an excellent hotel - I advise . →
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Never do it through them! Bought a ticket to Turkey by early booking, family, to a good hotel, chose the service and food because the children are small! First they changed the departure city, then the time a hundred times, that is, we had to fly from Zaporozhye, transferred to Kyiv, despite the fact that we were from the Dnieper, we were counting on a free transfer, but even then we got stuck, but okay, we finally flew out, and here on the bus on the way to the hotel we are told that this happens with them that they are accommodated in another hotel! it was horror, no one wanted to hear us? they settled in worse in terms of service, food, etc. →
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We bought a tour to Egypt at The Three Corners Heppy Life Hotel in Marsa el Alam, hoping that we would be lucky, the departure from Boryspil by Bravo was delayed for 2 hours, the old Mac Douglas type Tu 134 was cramped. In Hurghada, we were met, put in a bus, and taken to the hotel. They didn’t see the guide, he called on the viber and he was only interested in excursions, and before leaving, the sale of mangoes, when the transfer came for us, we had to call ourselves to find out, although the information should be at the reception the day before, the guide doesn’t care, the main thing is to get money from you. →
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Kyiv Харьковское шоссе, 201/203-2а 2 этаж, бизнес-центр (m. Boryspilska) 
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