TRAVEL AGENCY REVIEWS JOINUP ТУРОПЕРАТОР
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We use the services of this tour operator for the third time. So far there have been no questions. This time we had a very pleasant specialist Yana. She did everything very quickly, recommended a better hotel than the one we had seen before. Overall a pleasure to do business with her. She very quickly completed all the documents for us and was constantly in touch with us, asking how we flew and how everything was with us. →
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There is something to compare, therefore - criticism. We were met at the airport, put into an air-conditioned bus, and taken to our hotels. Buses do not have Wi-Fi. The guide in Sharm, at the hotel, offered excursions, but did not even warn that not everyone can ride camels, quad bikes and scuba dive (!!!!). The tour costs 75 bucks per person just to hang out not on the beach. →
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1. When drawing up the contract and paying for the trip, the departure from Egypt was on August 3, 2019 at 6 am 2. When issuing tickets, the departure from Egypt was postponed to 21:50 on August 3. 3. Then they moved the departure to 23:30 4. 4th option at 3:50 on August 4th. 5. The room must be released at 12 noon on August 3rd. 6. I applied to the central office in Kyiv, they could not help. →
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Good company, managers in Yves-Frankivsk are just great, told about everything, warn and just charming girls.) Everything was fine, on time, without delay. The Bukovyna plane is a bit old, but without any problems. We recommend to friends and acquaintances ... →
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We flew from Zaporozhye to Antalya. They also returned. There were no problems with transfers. In this regard, well done. But here's the flight back and forth... 1. There the flight was delayed due to bad weather for 2 hours. Everything is ok, only we arrived at the hotel at 23:00. It is clear that in this case the tour operator is not to blame, but as if he did not care, even if we settled at 3 nights. →
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We chose it out of ignorance, but I don’t understand why there are a lot of negative reviews, even scary ones .... The first time we flew to rest and this travel agency came across. as it was profitable and convenient for us in terms of dates and accommodation. Everything was arranged well, there weren’t any problems, but I really didn’t like the flight delay there for 3. →
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Everything was fine, except for the departure from Boryspil. First, they moved it 6 hours ahead (thanks to the tour operator warned in advance), and then they delayed it for 12 hours. Those. We waited 12 hours in the departure area, someone left for the hotel and then returned. Some Belarusians waited 2 days. Despite the fact that skyup planes, which we also flew, departed every 1-2 hours to Turkey, Spain, Georgia. →
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Impressions from the trip. (tur№1620163, 24.06-19 - 01.07.19) The flight to Egypt to Hurghada was postponed for three hours, but the tour agent warned in time and there were no problems. Arrived in Egypt, we were met, taken away - everything is fine. Hotel Albatross Aqua Blu Resort 4 * on the 2nd line - great! We were given a family room because we had 3 children with us. →
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Do you want to spoil your vacation? Then you were already appointed here at 01.07.2019, at 02.00 from Lviv, he was constantly late, then at 8 they said at 12, and the last information that at 18.00 is not a fact, since we had not yet departed. We were supposed to be at 6 in the morning already in revenge near the sea and enjoy, but no, we lose a full day of rest in a hotel that settled us only at 4 nights, to wait for the plane, provides breakfast and live as you want. →
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Cheated anyway The day will be stolen easily referring to the air carrier. flew twice through JoinUp, and twice the departure was delayed for 12-20 hours + departure from the hotel also earlier. They took 8 days, it turned out to be 6.5. →
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