TRAVEL AGENCY REVIEWS АККОРД-ТУР ТУРОПЕРАТОР
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The tour to Slovakia, which was planned as skiing, and the new year, the leader of the group Maria Khimka completely ruined. Absolutely incompetent specialist is not enough to say, uneducated, zero culture of communication, constantly rude and snapping, there was no solution to her problem. She said that she is not a representative of the company and its task is to take people across the border and stay in a hotel, all the others are not her problems. →
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I have used this operator several times in the past. I went to Europe with them for the first time back in 2011. In the fall of 2017, I went with them to Switzerland-Germany. In general, everything suited, except for late arrivals at the hotel and a crazy gallop. From 3 to 5 cities per day. There is a kaleidoscope in front of my eyes and porridge in my head. →
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A tour of Poland-Czech Republic-France-Austria was bought, 2 days before departure they called us and said that they did not get the required number of people and offered instead of this tour Hungary-France-Austria, despite the fact that we wanted to go to these countries, we agreed because my wife had a birthday and she wanted to meet him in Paris! And now in order: The bus was an old Man (also on europlates))) with terribly uncomfortable seats, without a toilet, sockets and even elementary hooks for clothes! Drivers are a separate topic for discussion, there were 2 drivers, both Hungarians and they didn’t know a single word in any language other than their own, one was called Shander the second Either Yurik or Durik, no one understood)) Shander was an old grandfather who he always grumbled something in his own way and was constantly dissatisfied with everything, the guide Natasha could not explain anything to them and drew pictures on a piece of paper, Tashkent was constantly 25. →
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Booked a tour - Honeymoon: Provence, Liguria and Cote d'Azur. The departure date was constantly postponed due to the fact that there was no group to leave. As a result, no one went anywhere through the fault of the tour company. Since the group did not get together three times. Spent time, money for tickets to Lviv and nerves. The money for the tour was not returned immediately, after half a year and not the entire amount. →
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I read the reviews and I don’t even know if we suffered or, on the contrary, were lucky that the trip did not take place .. The first time the tour was paid for in February 2018, I wanted to get to Switzerland, my husband to Germany, they found something that both of them liked, a 6-day tour, so to speak, “a gallop through Europe”. We decided to dedicate a trip to the 5th anniversary of married life, so an early booking for May was great. →
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In the past, we were raised for 60 euros per person - they bought tickets for Black Friday, and in the census they told us that we didn’t need to pay for a tour package. Already on the road, it appeared that “this is a misunderstanding”, and they said “pay, then we will figure it out”. We paid, but in our situation, nobody seems to want to get involved. →
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I bought a bus tour to Paris in Accord Tour. this is a Lviv company, actually bought in Poltava. I liked everything in the agency, but I didn’t like the organization of the bus tour itself, everyone was on their ears there, since we were settled 70 km from the center, which was very inconvenient, since 4 hours a day had to be spent on the road, and not for holidays and excursions. →
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We booked an excursion to Ugorshchina at the agency "Akord Tour" near Lvov and I can say that the service was frantic. On their websites, one price was indicated, in fact they paid us much more. There were no quiet excursions, as if they were small, we didn’t get in one place, but the excursion was worthy of a wild excursion. We love the Ugrian region, we travel here soon. →
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My first attempt at a bus tour ended before it even started. Trusting the travel agency and the excellent reviews on the official website, I signed a contract and paid for a sightseeing bus tour in a few weeks, bought railway tickets to Lviv and back, booked a hotel in terminal A, because. the train would arrive in the evening, and the tour would start at 9:00 the next day. →
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From all the cities I really liked Prague - both during the day and in the evening. The charm of the trip would be much greater if it were not for the complaints about the organization of the tour: 1. In Krakow, despite the bad weather, they were not allowed to take warm clothes from the trunk of the bus (they could have warned in advance, at the sanitary stop) 2. →
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