Author:
Date of purchase: 01 november 2018 Written: 06 december 2018 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
My first attempt at a bus tour ended before it even started.
Trusting the travel agency and the excellent reviews on the official website, I signed a contract and paid for a sightseeing bus tour in a few weeks, bought railway tickets to Lviv and back, booked a hotel in terminal A, because. the train would arrive in the evening, and the tour would start at 9:00 the next day. 4 days before the expected start of the tour, they sent me a letter stating that the tour was canceled, because. there weren't enough people. This is taking into account when I booked, I was offered as many as 2 places to choose from. Instead, they offered several unequal tours in return: the price is 2 times lower, other dates, incomprehensible countries.
I canceled the tour. I managed to find a similar tour from another company in a short time, but it was 2 days of fuss and a lot of spent nerves and personal time of mine and the director of the travel agency that arranged it for me
The money has not been returned to me yet, although more than 2 weeks have already passed.
Conclusions: if you want to go on a planned tour without any problems - choose another travel agency and read true reviews