Трезвым делать нечего. Nothing to do when sober.

I don't understand why there are so many good reviews on booking. com. Particularly striking people praising the service.
I decided to leave a review here because I booked and paid for the hotel on the official website.
In general, of course, there is nothing terrible, but the overall picture is assembled from the little things. These little things started from the moment of booking.
Have you made an order and paid 100% of your stay? Do you think tomorrow they will call you and say that they are waiting for you? Or even write a letter? No.
Finally, a few days later, my wife called and said that we had a small child, I don’t know if it was necessary to do this...
We arrived, there is very beautiful nature around us, around us are the remains of a pine forest that remained after hotel complexes, swimming pools, restaurants and several dozen houses.
Many praise the smells, yes, sometimes there was a smell of pine needles, the rest of the time
there were other smells:

* The smell of rotting roofing felts from their pool in the middle, or from the cesspools of what kind of SPA
* On the second day, the smell subsided, but smoke appeared, their own boiler houses filled the entire park with smoke, on the second floor with the windows closed, we woke up with the smell of carbon monoxide.
Number:
We had a junior suite. There is only one trash can - located in the toilet. I tried to turn on the ventilation for the first day, it turned out that it was simply not transferred to the desired mode somewhere after the winter. Do you think someone apologized?
The bed is large, it seems that there is some kind of moisture-resistant coating under the sheet. It's like sleeping on a salafone oilcloth. Blankets are narrow, heavy and cold. It was cold at night. They yearned for a homely soft bed with rustling warm and light blankets.
We are in a transitional period, after winter. They did repair work, painted the area under the window, it smelled of paint.
Food:
Breakfast buffet is all good. The only downside is that you can't get there with a stroller.
The rest of the time we ate at the restaurant. Portions are very small. We ordered Ukrainian borscht, asked to pour it into two plates. After an argument with the waitress who still insisted on two spoons rather than plates, she said - there is too little, it will be at the bottom. And yes, it looked like a saucer.
The salads were all cold, small and not tasty. Especially with shrimp, half-cooked ice-cold shrimp dumped on some kind of jelly layer with cold avocado.
The only thing I liked was the meat in the josper, although there were problems there, the second time it was different, with blood, they fried it.
In general, the reaction of the attendants to any complaints is another indicator. Are you leaving the SPA? Hand over the towel, no, right at the counter, throw the towel and bathrobe into the bucket for everyone to see. There's enough of that kind of rubbish out there.

Once ordered to the room, they forgot to bring a salad. They didn’t ask when to pick up the dirty dishes, they never took them away, we took them out to the balcony.
When we checked out, we were not asked if we enjoyed our stay.
I really do not recommend.