Second trip to Brech

Written: 24 december 2019
Travel time: 19 — 21 december 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 3.0
Food: 8.0
Amenities: 8.0
My husband and I decided to relax in this complex for the weekend and at the same time celebrate my birthday. Our first trip was quite successful, we liked almost everything. This time it's the complete opposite!
We booked the Oriental Suite #1. The photos on the site are excellent. When we settled in, we immediately noticed that the furniture was already shabby, but this did not particularly upset us. It was very cold in the room. Twisted the batteries to the maximum. After that, the batteries began to hum terribly, that we could not even sleep. The receptionist called three times, the master came three times and did something with them. As a result, he admitted that he could not fix it, so he suggested turning them off altogether. Of course, such a solution to the problem did not please us, but we agreed, if only there was no more of this buzz! We categorically do not recommend this room to anyone, especially if you relax in the winter.
The second point, which made us very upset, was that we were not warned about the corporate party of some company, which took place in the evening. All restaurants closed on special. service. When asked where we can have dinner, we were told that they would bring food to the room or dine at the entertainment center, where only pizza and other fast food are available. If we had known what would happen, we would not have gone there to celebrate our birthday at all. I think guests should be warned about this in advance! Our mood was ruined.

Summing up, I want to say that it is not worth that kind of money. The service leaves much to be desired! We spent a considerable sum, having spent two days there, but we did not get the pleasure we expected. Of the pluses, I can only highlight the service in the restaurant and delicious cuisine.
Translated automatically from Russian. View original