The most disgusting hotel....don't believe the reviews on tripadvizor they are all fake

Written: 12 may 2019
Travel time: 6 — 12 may 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 4.0
Now I'm in the hotel..... and to tell you honestly this is the most terrible hotel in my life... I'll start with the check-in... at 14:00 I received a room supposedly with a bonus (with a balcony), although the hotel does not have rooms without a balcony. . . the bonus was mold, dirt, the door on the balcony didn’t work, the soap dispenser didn’t work, the urn in the toilet was in shit and didn’t open (like picking it up with your hands), it’s just awful in the shower, there’s mold on the mirror, black mold fell on the sink, they don’t clean it , they don’t bring water, get toilet paper yourself....After the scandal, they moved on the 2nd day....the room is better, but they also don’t clean anything, then there are no towels, then they don’t replenish water. (Only the bed is made and garbage is thrown out)
Everyone except the animators and a couple of people at the reception do not understand Russian, the bartenders are not trained in the bar, they always make cocktails differently (even if you order from the same one) disgusting....if you ask without ice, they yell that it’s impossible, muzzles are turned up, especially the bartender on the bass, in general, they hate all of us Russians....1 glass in 1 hand with a tip as much as they want....Once we were sitting in the lobby with a company, everyone had glasses of booze, I went to the bar he ordered himself, he shows me to our table and says that they still have it, I tell him that it’s not mine and I don’t have it, he refused to pour it and sent it to the reception, after I asked to call the boss... they poured everything at once....a little face this glass is not thrown
Good service for foreigners. . .

There is very little food....for breakfast, eggs in 3 types (scrambled eggs, boiled fried eggs), salads, soup 1 type, for lunch there is even less choice, for dinner more or less, something like borscht was even
from fruits only pears, oranges, tangerines, apples . . everything is hard,
there is a problem with meat in general....1 type of chicken, disgusting fish, tough potatoes, bagged mashed potatoes, 1 time there was a turkey, And everything else is very heavily mixed... there is no open access to water, only from bars and in yoghurt glasses... or pour from the cooler
The animation is excellent, there are no complaints about them, they try if they can help solve the problem
Translated automatically from Russian. View original