Does not match 5*

Written: 6 july 2021
Travel time: 4 june — 11 july 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 10.0
Food: 4.0
Amenities: 10.0
We flew with the tour operator Tui, on time and without delay. It took about an hour to get to the hotel from the airport. They settled in right away, no problem. The hotel is small, but a significant plus is the greenery throughout the territory. Two pools for adults and two for children. There are low slides, but they work for a limited time. Not far from the sea, 5 minutes walk, through a coniferous park, not tiring. The big minus of the hotel is paid internet everywhere (even in the lobby and at the reception). $3 for one day, $7 for 3 days and $15 for a week. This is the price for one single gadget and only works on the property (not on the beach). A separate topic is nutrition...Monotony in dishes, but you won't stay hungry. All the mood from the rest is spoiled by queues in the dining room. Of the 1.5 hour lunch hour, you will have to stand in separate queues to get food. They give you a small plate and by poke you show what you want ...
You see the food from afar, because everything is fenced with a red separator and they give you what you “poke” into (often you don’t even know what, because it’s written in small, and there’s no time to read, there’s a kilometer of queue behind) ...


I stood for 40 minutes under the sun for a hot dish and, to be honest, there is no longer any desire to approach salads or cakes and stand in line again. There was a situation when they ate only cakes. It was necessary to go on an excursion, and there were fewer people for sweets, there was simply no time to stand in line for a plate of hot. This pretty much spoiled the mood, because staying hungry in a 5 * hotel on All inclusive, you still have to try ...They explain this system as a pandemic, but it certainly does not justify itself, because queues and crowds do not contribute to any quarantine measures. . . If you are with small children, this is generally tough, because it is difficult for a child to explain why it takes so long to wait and it is not yet known what will remain.
Children's menu (table) as such, we have not seen at all. Between the main meals there are also snacks by the pool and on the beach (from 12 to 15.30), but also "not a fountain"). Water, drinks, cocktails with local alcohol, beer - in unlimited quantities. Ice cream once a day from 16 to 17.00, but again for those who staunchly "stand" the line under the sun ...Rooms more or less, although of course, in the bathroom, tiles and a washbasin could be cleaner. If you get a room overlooking the pool, then until 23.30 either do not open the windows or "enjoy" the sounds of the disco)

At the reception they speak Russian and it is not difficult to find out anything. And about the beach: there are enough sun loungers, the sea is clean, but if you are with children, be careful, because the depth begins almost immediately, you may have to look for a more gentle entry. We have sufficient experience of rest in Turkey and have something to compare. I can confidently say that the hotel does not correspond to the declared 5 *, with a big stretch of -4 *.
But in general, if you don’t quibble, and concentrate on recreation and the sea, given the situation with the pandemic, it will do. Would you come to the same place again? More likely no than yes.
Translated automatically from Russian. View original