I ask for help with knowledge and information on the Kemer hotel. 06/16/2012 purchased a tour for 2 persons. to the hotel Naturland Vacation Club in EcoPark/Country, tour operator Coral Travel, 10 nights, departure from Rostov-on-Don on June 19, 04 am. The price of the tour is 51,700 rubles (approximately $ 1,570). Information about this hotel looked only in the Coral Travel prospectus, proposed by the travel agency, where everything is beautiful and good. Later I got acquainted with the HORRIBLE reviews of tourists about this hotel. Today, June 17, he wrote and handed a letter to the director of the travel agency, in which he indicated that this hotel had a lot of negative reviews and the information on the tour operator's website and in the prospectus did not correspond to reality. Asked to refute the reviews or change the hotel. What else to do in this situation and can you recommend a good hotel in Kemer
12 years ago
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8 subscribers 23 answers