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Related question «General issues»
How to punish the accompanying bus tour?
Dropped off the bus at an unknown location. More on the forum:
http://www.turpravda.ru/forum/topic.php?id=130070
1. How can the escort be punished?
2.How to make a request to the Migration Department (Questura) to find out if it works legally?
3.Which body in Italy checks travel agencies?
4.Where can I find black/grey lists of travel agencies/employees?
5. Has anyone contacted Codacons? Can they help?
Translated automatically from Russian. View original
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6 subscribers  • asked 2013-06-1611 years ago
Answers  •  5
аватар Irica
Office of Consumer Protection (if the terms of the contract are violated).
Ministry of Culture and Tourism (if there is a desire to punish the travel agency).
аватар Turik_ua
And this is so much bile for 25 euros?
аватар hatinka
Turik_ua, but didn’t it occur to you that it’s not about the euro, but about the attitude?
If it was promised that the bus to point A, then the boat, then you don’t have to show off, take it to point A. And if you messed up with the description of the tour, then even more so take it. The desire to foist your electives on everyone should not be an excuse for human lies.
Precisely because such trifles slow everything down, we have everything on snot everywhere.
And what's wrong with making sure that the guide is working legally?
аватар 1ean
That's right, Trigger1985. Good luck in defending your positions. In the end, other tourists will follow you. This is not about 25 euros, but about the conscientious performance of their work. We are treated the way we allow. So let's all stand up for our rights.
аватар elenapolevik
I am a licensed escort in Italy and completely agree with you that a negligent "colleague" should be punished. a lot of non-professionals work. In the Questura they will not answer you anything (protection of personal data. Travel agencies are checked where the Regions are, and where the Provinces are. All professional official escorts and guides must be in the registers of the provinces where they live and / or have been habilitated: Albo delle Professioni turistiche. About Codacons Unfortunately, I can't say anything.. Good luck in the fight for justice!
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