TRAVEL AGENCY REVIEWS TPG ТУРОПЕРАТОР
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I have never used TPG services before and have never experienced such an attitude. I bought the tour 14 days in advance. 3 days before departure, the flight was rescheduled for 14 hours (from 6.00 to 20.00 then to 17.00). To my question in the quality service that I, by their grace, lost a day of rest, they answered that they would somehow compensate. →
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thrown, like many others. you buy one hotel and they book you a cheaper one →
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06/23/17, according to the issued packages of documents on applications 23067084, 23067085, which were booked on 06/01/17 by the tour operator TPG, a check-in at the selected hotel, Alba Royl hotel, Standard Partly Sea View room, was to take place. As of 14.00 on 24.06.17, the tourists were accommodated without their consent in another hotel, according to the concept, which is radically different from the booked one, both in quality and in price for the worse. →
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We bought a tour from 06/2/17 to 06/16/17 Fortuna Marmaris 5 * tour operator TPG, upon arrival in Dalaman, all tourists in Fortuna are deliberately sent to the Pineta Park Deluxe Hotel 4 *, that this hotel does not correspond to the specified information TPG does not want to hear, everywhere it is indicated on all sites that this hotel has 4 * and only in TPG it is 5 *. →
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Everyone is happy! We bought a tour from an agency through a TPG tour operator in Goa (our cherished dream). Everything was great: a good ticket price, a visa came out on time, met in Goa with a flower garland, settled at 6 in the morning without any additional payments there (although it was the cheapest 3 *) and fed breakfast. The return transfer arrived 15 minutes earlier than the scheduled time - the guide was picking up tourists from the neighboring hotel building. →
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Chose the company randomly on the proposed travel agent. Completely disappointed. Rescheduling a flight from 3:00 am to 11:00 pm without warning without explanation. As a result, instead of the rest indicated in the voucher from 12/3/16, arrival in Egypt and settlement was already 12/4/16. One day of rest was stolen, the company refused to extend or fully compensate for it. →
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For those who do not read the reviews to the end, I want to say at once - the impression is that mostly reviews are written by those who are dissatisfied with the service, or something did not work out with the rest. Unfortunately, this is how people are arranged - negative emotions are more motivating to action, although I guess there is no smoke without fire. →
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Our very first trip started with TPG. For 10 years we have been flying only with them. Everyone says that you can only get problems with them, but we did not have any global force majeure, and all the minor problems that arose were solved with one phone call. We really like working with them, they always have something to offer and please the client. →
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never go back again. We changed the hotel 3 days before departure to the worst (albeit 5 *). The reasons were not explained. After 3 days, they transferred to the previously paid. It took all day to move. Rest was ruined. The representative in Egypt froze and behaved inappropriately, he reacted aggressively to the comments. →
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There were three of us, they gave one insurance, although they should give each one separately, they are deceiving, there was a case when they went to the doctor, one gave pills, the rest is not, because the insurance is not individual, be careful. Each city has different prices for holidays, although the conditions are the same for everyone. Someone went for $ 250 and someone for $ 450 per person . →
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Kyiv ул. Евгения Коновальца (Щорса) 11, офис 8 (m. Pecherskaya) 
(096) 2211114, (068) 2211114, (044) 2211114