Author:
Date of purchase: 01 june 2017 Written: 24 june 2017 |
|
Travel agency: TPG Туроператор (Kyiv) Service type: пакетный тур |
06/23/17, according to the issued packages of documents on applications 23067084, 23067085, which were booked on 06/01/17 by the tour operator TPG, a check-in at the selected hotel, Alba Royl hotel, Standard Partly Sea View room, was to take place. As of 14.00 on 24.06.17, the tourists were accommodated without their consent in another hotel, according to the concept, which is radically different from the booked one, both in quality and in price for the worse. / is absent in principle. When repeatedly contacting the tour operator both by phone and in writing, formal answers are given and time is delayed. Negotiations are underway for the second day, but the issue is not resolved positively. On the efficiency of solving this problem and the response of the operator on this site, you can judge the quality of its services. The time of writing the review is 24.06.17 at 14.20.