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hotel booking through Agoda
Good people, respond, has anyone booked a hotel through Agoda?
I booked a hotel room, paid, then saw the mistake. Now I can not contact them, everything is deaf. By the way, the hotel in Ho Chi Minh City is Can Gio Resort.
Suddenly someone was there and can say something about him?
I booked a hotel room, paid, then saw the mistake. Now I can not contact them, everything is deaf. By the way, the hotel in Ho Chi Minh City is Can Gio Resort.
Suddenly someone was there and can say something about him?
Translated automatically from Russian. View original
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Answers • 5
I won’t say anything about the hotel, but about agoda, it’s an excellent site, there have never been any problems, the host side populated without any problems.
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answered 11 years ago
you would describe the error.
have you tried calling the hotel? they rarely answer emails. but in general in Vietnam the people are sympathetic and understandable - they always make concessions and help!
have you tried calling the hotel? they rarely answer emails. but in general in Vietnam the people are sympathetic and understandable - they always make concessions and help!
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answered 11 years ago
I use agoda all the time, for five years now. Never had any problems and requests in English are answered very quickly. How exactly can you not contact them?
There are three options on the site - phone, email and self-service.
http://www.agoda.com/info/agoda-faq.html?asq=OlIrap56TJ41uDjlaYlgX5PLdp1zRC%2bYD2FkMMKZ4xf06JoakmFUIGjPNHUxfNlA TZimB1VuPXe5H4z8IQmpsrULYKdEVaCG92a78MuggRAK68kVbxIgDiAJUNsB3%2fI52OtDEbUPk Nz%2bXpG9n2oyaw%3d%3d
There are three options on the site - phone, email and self-service.
http://www.agoda.com/info/agoda-faq.html?asq=OlIrap56TJ41uDjlaYlgX5PLdp1zRC%2bYD2FkMMKZ4xf06JoakmFUIGjPNHUxfNlA TZimB1VuPXe5H4z8IQmpsrULYKdEVaCG92a78MuggRAK68kVbxIgDiAJUNsB3%2fI52OtDEbUPk Nz%2bXpG9n2oyaw%3d%3d
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answered 11 years ago
Thanks everyone for the response. Already figured out a little, but I did not manage to contact them. Not a single phone is answered at any time of the day, I never received an answer to a letter (even in English). Oh well, I just canceled the reservation with an error and booked again. Lost - a penny 600 rubles. And do not tell me more: does the Saigon Water Park near the railway station exist at the moment? And if "YES" - does it work? Where else can you go with a child, what entertainment for children is not very far from the railway station?
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answered 11 years ago