Normal hotel, but we did not get what we were promised at the time of booking

Written: 16 january 2014
Travel time: 30 december 2013 — 4 january 2014
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
The hotel is standard, corresponds to its three stars (the only minus in the room was the smell in the bathroom / toilet, which periodically disappeared, then reappeared), but most of all spoiled his impression of false information about the possibilities of the hotel. criteria that were important to us: 1) baby and diet food in the restaurant, 2) the presence of a playroom, because we went to rest with a child; Internet Baby and diet food in the restaurant was absent, although everywhere on the signs said that it is Children's (play) room was closed for repairs, there were many children) a couple of minutes.
But the most impressive attitude towards customers at the reception.
For example, when we asked what time the pool opened (because the child really wanted to be outside the pool for a few minutes in the morning before the eviction), we were told it was 12 o'clock, although we later found out it was 10 o'clock. Did the hotel staff feel sorry for the water in the pool? I somehow did not understand this.

Of the pros, I can name only two: 1) we were settled earlier than the 12th; 2) a spa area that includes a swimming pool and sauna and the attitude of the man who serves this part of the hotel (in my opinion, he is the only friendly man there). As for the spa area, it is free only until 7 pm (then - UAH 500 per person).
She also mentioned that when we booked the hotel, we were told that it was located in the center of Yaremche, although in fact - on the outskirts (near the rock Dovbush). So when choosing this hotel, be prepared that everything may not be quite as promised.
Translated automatically from Ukrainian. View original
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