Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
3.0
Cleanliness:
4.0
Food:
1.0
Amenities:
9.0
Rested in October at the hotel. Such an "original" hotel for all 5 years of our vacation in the Carpathians has not been met. Booked a business room in advance. When we arrived, the rooms were not even cleaned, in the room we were offered a stench of horses, and in another - fumes. Apart from these two rooms, others were not offered to us, because there are few people living in the hotel, part of the hotel will not be heated, as the manager explained to us. For a certain hour we wandered around the hotel and the districts so that the manager could decide which of the rooms he could accommodate us in, and so that the room could be cleaned. In the end, we were offered a suite, we usually had to save money somewhere, because the extra cost of living went. Suite is more expensive. The rooms were cleaned badly. If you are allergic to pollen, get ready immediately. Cleaning, in their understanding, is to take the garbage out of the trash and put a bottle of water on the table.
Towels, as they have been used for 10 years, are tattered, torn, and their gowns are stained with yellow stains. It was cold in the room because the heating was only on for a few hours. At night we woke up from the fact that the cold air burns the mucous membranes and makes you want to cough and sneeze. Restaurant - a separate topic. The waiters themselves first say that you can order the complex or the menu. We ordered. Breakfast complex. On Monday on the menu there were boiled sausages, side dishes, etc. They brought us three fried eggs. We are dietitians. What are fried eggs? We did not eat them. They demanded what was written. They brought sausages cooked in their skins. Full cap. Our friends brought fried pancakes, because they were not pancakes made in restaurants, but ordinary semi-finished products bought in the store, dumplings also in the store. The next day we ordered from the menu.
Manna porridge with jam and pancakes with apples, because they didn't want to give us cheese, explaining to us that people don't live long, that's why they don't buy cheese. They brought us one semolina and some pancakes. Although ordered two servings of each dish. Semolina tasted like grass and without jam. At our request to give us jam, the waitress told us to sweeten it with sugar. And there is no jam, because they changed the menu. One minute later we were brought another portion of food, as we demanded. And one minute later the waitress came to us and said that we had no right to order these dishes, because we are not children and came on vacation without children. And this, according to her, is a dish only for children. When asked to explain where it is written and how it is provided, the waitress took offense at us and ran away. Such an impression that got to the circus. In general, other waiters reacted very openly to our complaints, inviting us to go to other restaurants to eat.
Arrived for a few days and left. And a person who comes on vacation for 10-15 days, a family with a three-month-old baby who needs warmth, a young family with a pregnant wife. which also needs normal living conditions for them "on cymbals". The attitude is boorish and impudent towards customers.
Towels, as they have been used for 10 years, are tattered, torn, and their gowns are stained with yellow stains. It was cold in the room because the heating was only on for a few hours. At night we woke up from the fact that the cold air burns the mucous membranes and makes you want to cough and sneeze. Restaurant - a separate topic. The waiters themselves first say that you can order the complex or the menu. We ordered. Breakfast complex. On Monday on the menu there were boiled sausages, side dishes, etc. They brought us three fried eggs. We are dietitians. What are fried eggs? We did not eat them. They demanded what was written. They brought sausages cooked in their skins. Full cap. Our friends brought fried pancakes, because they were not pancakes made in restaurants, but ordinary semi-finished products bought in the store, dumplings also in the store. The next day we ordered from the menu.
Manna porridge with jam and pancakes with apples, because they didn't want to give us cheese, explaining to us that people don't live long, that's why they don't buy cheese. They brought us one semolina and some pancakes. Although ordered two servings of each dish. Semolina tasted like grass and without jam. At our request to give us jam, the waitress told us to sweeten it with sugar. And there is no jam, because they changed the menu. One minute later we were brought another portion of food, as we demanded. And one minute later the waitress came to us and said that we had no right to order these dishes, because we are not children and came on vacation without children. And this, according to her, is a dish only for children. When asked to explain where it is written and how it is provided, the waitress took offense at us and ran away. Such an impression that got to the circus. In general, other waiters reacted very openly to our complaints, inviting us to go to other restaurants to eat.
Arrived for a few days and left. And a person who comes on vacation for 10-15 days, a family with a three-month-old baby who needs warmth, a young family with a pregnant wife. which also needs normal living conditions for them "on cymbals". The attitude is boorish and impudent towards customers.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- sorrow
- Terrible holiday
- No and no again !
- Normal hotel, but we did not get what we were promised at the time of booking
- Everything is bad, except for the sauna, pool and bar
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