First time writing a review - it boiled! Rested with a child in August 2019. 1. Booking. Booked three weeks before arrival. Standard room for two. A baby cot is a must. The answer is ok, no problem. The day before arrival I called, reminded of the crib, yes, of course. We arrived a couple of hours earlier, they said to check in and take a walk.
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First time writing a review - it boiled! Rested with a child in August 2019.
1. Booking. Booked three weeks before arrival. Standard room for two. A baby cot is a must. The answer is ok, no problem. The day before arrival I called, reminded of the crib, yes, of course. We arrived a couple of hours earlier, they said to check in and take a walk. Reminds me of the bed. Check-in at 14. We take the keys... the admin says:
- How old is the child?
- 3 years
- oh, it's big, it won't fit
- and that the crib is not standard? They are 120cm, the child is 100cm
- well, what if she breaks it
No words! After the scandal, we were told they would bring it. They brought it at 15, because the maids are having lunch
2. Number. Pictures and reality are completely different. The furniture is broken, the bathroom is terrible. By the way, we are not picky residents. But when you shoot for 1300, you expect something else. After the scandal, we were changed to the same room, but with not broken furniture
3. Cleaning. On the 3rd day wet cleaning and change of towels. On the 5th day - general cleaning. the maids are certainly pleasant, on request they give and do everything. But, after 3 cleanings, the sink and shower cabin remained dirty, i. e. not just washed them badly, but not washed at all. Another conversation with the administrator.
4. Sea, beach. The best thing here is that the base is on the first line. The sand is clean, the sea is super. Sun loungers. They are, but not enough for everyone. And they're all moldy. Completely covered in black mold spots
5. Nutrition. The base has its own dining room. For a fee. The assortment is scarce, but this is not so important, the main thing is there. Flies, they fly over food, sit on it and no one thinks to drive them away. Although there are a lot of staff, 5 people near the counter, but they do not pay attention to the flies. They don’t argue about tastes, so I don’t write deliciously. There is a restaurant. Tasty, good, expensive. But, in Zatoka it’s not cheap at all. Wonderful, pleasant, polite, knowledgeable waitress Natalia. If people like Natalia were at the reception, then a lot of things at the base would change.
In general, if you do not get hung up on the hotel, the rude administrator and the conditions, as we did, but enjoy the sea, weather, beach....then the rest was a success. But we will not return to this hotel. Going there - be prepared for all of the above, but rather choose something else.
1. Booking. Booked three weeks before arrival. Standard room for two. A baby cot is a must. The answer is ok, no problem. The day before arrival I called, reminded of the crib, yes, of course. We arrived a couple of hours earlier, they said to check in and take a walk. Reminds me of the bed. Check-in at 14. We take the keys... the admin says:
- How old is the child?
- 3 years
- oh, it's big, it won't fit
- and that the crib is not standard? They are 120cm, the child is 100cm
- well, what if she breaks it
No words! After the scandal, we were told they would bring it. They brought it at 15, because the maids are having lunch
2. Number. Pictures and reality are completely different. The furniture is broken, the bathroom is terrible. By the way, we are not picky residents. But when you shoot for 1300, you expect something else. After the scandal, we were changed to the same room, but with not broken furniture
3. Cleaning. On the 3rd day wet cleaning and change of towels. On the 5th day - general cleaning. the maids are certainly pleasant, on request they give and do everything. But, after 3 cleanings, the sink and shower cabin remained dirty, i. e. not just washed them badly, but not washed at all. Another conversation with the administrator.
4. Sea, beach. The best thing here is that the base is on the first line. The sand is clean, the sea is super. Sun loungers. They are, but not enough for everyone. And they're all moldy. Completely covered in black mold spots
5. Nutrition. The base has its own dining room. For a fee. The assortment is scarce, but this is not so important, the main thing is there. Flies, they fly over food, sit on it and no one thinks to drive them away. Although there are a lot of staff, 5 people near the counter, but they do not pay attention to the flies. They don’t argue about tastes, so I don’t write deliciously. There is a restaurant. Tasty, good, expensive. But, in Zatoka it’s not cheap at all. Wonderful, pleasant, polite, knowledgeable waitress Natalia. If people like Natalia were at the reception, then a lot of things at the base would change.
In general, if you do not get hung up on the hotel, the rude administrator and the conditions, as we did, but enjoy the sea, weather, beach....then the rest was a success. But we will not return to this hotel. Going there - be prepared for all of the above, but rather choose something else.
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Check-in went well, according to the set time at 12.00. Room 2 local, cozy, clean. Everything worked, in good condition. During the change of towels and linen. We didn’t eat in the dining room, because the organization is poor and the cook and service are poor. The territory was very pleased, I liked the sun loungers, umbrellas, clean beach and protected area.
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Check-in went well, according to the set time at 12.00. Room 2 local, cozy, clean. Everything worked, in good condition. During the change of towels and linen. We didn’t eat in the dining room, because the organization is poor and the cook and service are poor. The territory was very pleased, I liked the sun loungers, umbrellas, clean beach and protected area. We are from Belarus, we will be happy to come to you next year.
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• 9
There is a problem with the management of the hotel. We booked a 3-bed room, made an advance payment, wrote in the wishes of early check-in and late check-out. As a result, in the morning there was no room, they said to "walk" until 14-00. Ok, we took a walk, although we were tired from the road and with a child.
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There is a problem with the management of the hotel. We booked a 3-bed room, made an advance payment, wrote in the wishes of early check-in and late check-out. As a result, in the morning there was no room, they said to "walk" until 14-00. Ok, we took a walk, although we were tired from the road and with a child. At 14-00 we were given the keys to the DOUBLE room. And we prepaid for a triple. When I returned to the reception and explained that the three of us would not be able to sleep in two narrow beds, they answered me "what we booked, we got it. " I showed a confirmed reservation in the mail and an advance payment for a triple. Then they told me that I can't see well and the beds are big. Let's go look together - yes, exactly, two narrow beds, how is it, how did it happen? Before that, we were told that there were no other free rooms in the hotel. And then there was a room, triple, empty and clean. Where did it come from? Probably from where the bed went.
Moreover, our friends ordered a double, and they were given a triple after our settlement.
We remember that we entered with adventures, but at least we were going to leave calmly... We came to remind you about a late check-out. the administrator was out of place for an hour, I sat waiting for her with a falling asleep child. Our late check out was again a surprise. And pay extra for a late check-out 500 UAH. We have been vacationing in Solnechnaya for many years, and always we were given an early check-in and a late check-out for free. Well, OK, I don’t mind, I was ready to pay, there is such a practice . . But wait an hour with a falling asleep child to give the money? ? And even after the fakap with the settlement? In decent hotels they take half a day, but at the same time they apologize to customers for their fakups!
In general, I am somewhat disappointed in Solnechnaya, which I used to forgive a lot of shortcomings at least for the human attitude, but perhaps next time I will look at something else.
Yes, and praised in vain and recommended the hotel to my friends, too, in vain . .
And yes. phones and wi-fi in the rooms do not catch at all.
Moreover, our friends ordered a double, and they were given a triple after our settlement.
We remember that we entered with adventures, but at least we were going to leave calmly... We came to remind you about a late check-out. the administrator was out of place for an hour, I sat waiting for her with a falling asleep child. Our late check out was again a surprise. And pay extra for a late check-out 500 UAH. We have been vacationing in Solnechnaya for many years, and always we were given an early check-in and a late check-out for free. Well, OK, I don’t mind, I was ready to pay, there is such a practice . . But wait an hour with a falling asleep child to give the money? ? And even after the fakap with the settlement? In decent hotels they take half a day, but at the same time they apologize to customers for their fakups!
In general, I am somewhat disappointed in Solnechnaya, which I used to forgive a lot of shortcomings at least for the human attitude, but perhaps next time I will look at something else.
Yes, and praised in vain and recommended the hotel to my friends, too, in vain . .
And yes. phones and wi-fi in the rooms do not catch at all.
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• 20
The hotel was chosen based on reviews and photos... The room was economy for 850 UAH per day. At first glance, the base is beautiful, but it is only outwardly... Entering the room, we were disappointed to say the least... The blanket on the bed is not fresh, stained... The bathroom is sooo small, and there are not even glasses or stands for toothbrushes and paste.
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The hotel was chosen based on reviews and photos... The room was economy for 850 UAH per day. At first glance, the base is beautiful, but it is only outwardly... Entering the room, we were disappointed to say the least... The blanket on the bed is not fresh, stained... The bathroom is sooo small, and there are not even glasses or stands for toothbrushes and paste. . . Plumbing is old, dirty and rusty. . . There is dirt on the floor. . . But the worst thing is that ROAROCAKES are running around in the room. . . after what they saw, I wanted to immediately pack up and leave, but the money had already been paid. . . The buildings are also dirty, cobwebs, dust . . everything needs repair. The fountain in the yard is rusty, the tile is chipped... Sun loungers on the private beach are PAID, parking too, nonsense... The hotel is not worth the money. Before you go here, read the reviews, they are written the pure truth!
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• 42
Stayed here for 6 days. The first thing we did when we settled in was the air conditioning filters and they were surprisingly clean. In general, the room was cleaned, I didn’t crawl under the bed with a white glove, I’m talking about public places. I didn’t find anything wrong with the staff, for 5 nights of our stay the room was cleaned twice, beds and towels were changed.
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Stayed here for 6 days. The first thing we did when we settled in was the air conditioning filters and they were surprisingly clean. In general, the room was cleaned, I didn’t crawl under the bed with a white glove, I’m talking about public places. I didn’t find anything wrong with the staff, for 5 nights of our stay the room was cleaned twice, beds and towels were changed. The crib was provided almost new, which also pleased. I also liked the tinted windows, which protected both from the sun and prying eyes.
Wi-Fi in the room was indeed practically unavailable, and the mobile connection inside was very weak, so 3g did not work either. And this, I would say, is the only fat minus of the hotel.
In general, as for Zatoka, the level of service in which leaves much to be desired, in principle, Solnechnaya is definitely above average for me.
Wi-Fi in the room was indeed practically unavailable, and the mobile connection inside was very weak, so 3g did not work either. And this, I would say, is the only fat minus of the hotel.
In general, as for Zatoka, the level of service in which leaves much to be desired, in principle, Solnechnaya is definitely above average for me.
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• 32
• traveled 8 years ago
We rested at the hotel for only five days, but this was enough for us to understand that we will return here already. We went from Solnechnaya on the recommendation of friends, lived in a family two-room suite on the ground floor next to the reception. The room was dirty, it seemed that it was not prepared for settling at all.
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We rested at the hotel for only five days, but this was enough for us to understand that we will return here already. We went from Solnechnaya on the recommendation of friends, lived in a family two-room suite on the ground floor next to the reception. The room was dirty, it seemed that it was not prepared for settling at all. There are cobwebs on the stools, a dirty faucet in the bathroom, white toilet paper, but for some reason both rolls were already 2/3 used. There was a terrible smell of fungus in the room. There is no Internet, or rather it is, but only on the street near the administration building, although we clarified about the Internet, it is needed for work. The security at night laughs through the windows ((((! ! Of the pluses - the territory is relatively clean, near the sea. To be honest, paid sun loungers and umbrellas for hotel guests were a little outraged, at such a cost for rooms could be provided for free. In the dining room Buffetcheap, but tasteless ((in general, one visit was enough.
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• 29
It's kind of a nightmare. The bed creaks, we did not sleep at all with a small child. The refrigerator was not used as it roared and did not work. NIGHTMARE! The hotel only bribed us with its appearance. But under the beautiful packaging turned out to be rotten. For 1100 per person per day, you can give sun loungers to use, and not take 30 UAH.
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It's kind of a nightmare. The bed creaks, we did not sleep at all with a small child. The refrigerator was not used as it roared and did not work. NIGHTMARE! The hotel only bribed us with its appearance. But under the beautiful packaging turned out to be rotten. For 1100 per person per day, you can give sun loungers to use, and not take 30 UAH. I was with a three year old child.
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• 28
A very contrasting hotel. On the one hand the location, swimming pool, parking. But, it feels like the hotel was just scored. Shabby, disgusting housekeeping, disgusting staff. I finally killed the transition with a ceiling height of 160 cm. Horror is simple. I hit my head twice there. Once to blood. I asked the administrator three times to stick some kind of warning or red tape, but no one did anything.
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A very contrasting hotel. On the one hand the location, swimming pool, parking. But, it feels like the hotel was just scored. Shabby, disgusting housekeeping, disgusting staff. I finally killed the transition with a ceiling height of 160 cm. Horror is simple. I hit my head twice there. Once to blood. I asked the administrator three times to stick some kind of warning or red tape, but no one did anything. Dialogue in the style of "the fool himself, let's do it, goodbye. "
Look for a better hotel, it's not worth that kind of money
Look for a better hotel, it's not worth that kind of money
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• 19
• traveled 9 years ago
We rested in Solnechnaya five times. The first two times were about 6 years ago. The hotel was great. Every time it gets worse and worse. They don't change anything at all since the hotel was built. This year we came for 4 days just to relax from work. It was the last straw. We won't come here again. The plumbing is creepy and scary, the mirrors are rusty, damp and stink.
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We rested in Solnechnaya five times.
The first two times were about 6 years ago. The hotel was great.
Every time it gets worse and worse.
They don't change anything at all since the hotel was built.
This year we came for 4 days just to relax from work. It was the last straw. We won't come here again.
The plumbing is creepy and scary, the mirrors are rusty, damp and stink. Condos are my mom's age and make a lot of noise.
The fountain is polluted with red mold, the stove on the street is battered in places.
In a word, they did not hear about the reconstruction and replacement of the obsolete. Redneck!
Now I understand why there were numbers only in Solnechnaya 3 weeks before the Constitution Day. Because the ratio of price and room does not match.
Solar ! for 1100 UAH you can at least air the rooms before the season.
The Solar restaurant is also not so hot. Previously, they ate only in it. This time it's gone. They cook for a long time (one morning we were warned that breakfast would take 30-40 minutes to wait. This is about scrambled eggs and oatmeal. ), Portions have become smaller, half of the desserts from the menu are gone. One positive - the waitress Natasha, her health and patience. Well done. But other. The boys were sluggish, all young and green. It is clear that without experience, it's cheaper))
Sunbeds are now for 40 UAH each and an umbrella for 20. And then at 12 noon you will be told that the mattresses and umbrellas are over. After the indignations and psychos to make a scandal, everything was immediately in the warehouse. But too lazy to go there. It's easier to say "I didn't hire you, there are no umbrellas and mattresses. "
In a word, the base is worn out, unkempt, at every step you can see the savings and laziness of the staff
The first two times were about 6 years ago. The hotel was great.
Every time it gets worse and worse.
They don't change anything at all since the hotel was built.
This year we came for 4 days just to relax from work. It was the last straw. We won't come here again.
The plumbing is creepy and scary, the mirrors are rusty, damp and stink. Condos are my mom's age and make a lot of noise.
The fountain is polluted with red mold, the stove on the street is battered in places.
In a word, they did not hear about the reconstruction and replacement of the obsolete. Redneck!
Now I understand why there were numbers only in Solnechnaya 3 weeks before the Constitution Day. Because the ratio of price and room does not match.
Solar ! for 1100 UAH you can at least air the rooms before the season.
The Solar restaurant is also not so hot. Previously, they ate only in it. This time it's gone. They cook for a long time (one morning we were warned that breakfast would take 30-40 minutes to wait. This is about scrambled eggs and oatmeal. ), Portions have become smaller, half of the desserts from the menu are gone. One positive - the waitress Natasha, her health and patience. Well done. But other. The boys were sluggish, all young and green. It is clear that without experience, it's cheaper))
Sunbeds are now for 40 UAH each and an umbrella for 20. And then at 12 noon you will be told that the mattresses and umbrellas are over. After the indignations and psychos to make a scandal, everything was immediately in the warehouse. But too lazy to go there. It's easier to say "I didn't hire you, there are no umbrellas and mattresses. "
In a word, the base is worn out, unkempt, at every step you can see the savings and laziness of the staff
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• 24
In general, the base is excellent. looks like a toy. Beautiful. It's nice to lie on the beach, walk in the yard - clean, fountains, etc. The rooms are well thought out: as the presence of many sockets, a quiet refrigerator, convenient organization in the bathroom. But! In the bathroom, fungus thrives: the shower at the joints is just black.
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In general, the base is excellent. looks like a toy. Beautiful. It's nice to lie on the beach, walk in the yard - clean, fountains, etc.
The rooms are well thought out: as the presence of many sockets, a quiet refrigerator, convenient organization in the bathroom.
But! In the bathroom, fungus thrives: the shower at the joints is just black. In the room, when we moved in, it was disgusting to touch the surfaces (bullet greasy), it also applies to the doors (entrance and toilet) - no one washes them.
Spiders! They live on the balcony and climb into the room. At the same time, it is characteristic that there are no mosquito nets anywhere, even in suites!
With difficulty, we hung the net just on scotch tape (and what to do! ) And for the first 2 days, I struggled with myself, catching spiders inside. now they are not in the room.
A separate topic is food.
The Solar restaurant is lovely but overpriced. There are complex lunches in the dining room at the base. Pros: clean, sofas and good chairs (the building of the former discotheque), the chef cooks delicious. Cons: over the past three days, we came across sour cutlets (they were replaced with hospitality, literally "why did you take cutlets, we have wonderful stuffed peppers today" - does this take away the fact of spoiled food? ), cheese-sausage of terrible quality and freshness constantly, yesterday there were bitter (very bitter) crackers for pea soup, suspicious borscht.
I am not prone to claims, and during meals in Soviet sanatoriums with simple cereals, soups, roasts - there are no questions. Keep it fresh and tested.
True, plus again, today, having exhausted our nerves for burnt potatoes, they returned the money for lunch to us.
And I’ll end with the pluses: towels are changed every 3 days, they bring White toilet paper (this is a rarity for the bay, whatever one may say), friendly.
The rooms are well thought out: as the presence of many sockets, a quiet refrigerator, convenient organization in the bathroom.
But! In the bathroom, fungus thrives: the shower at the joints is just black. In the room, when we moved in, it was disgusting to touch the surfaces (bullet greasy), it also applies to the doors (entrance and toilet) - no one washes them.
Spiders! They live on the balcony and climb into the room. At the same time, it is characteristic that there are no mosquito nets anywhere, even in suites!
With difficulty, we hung the net just on scotch tape (and what to do! ) And for the first 2 days, I struggled with myself, catching spiders inside. now they are not in the room.
A separate topic is food.
The Solar restaurant is lovely but overpriced. There are complex lunches in the dining room at the base. Pros: clean, sofas and good chairs (the building of the former discotheque), the chef cooks delicious. Cons: over the past three days, we came across sour cutlets (they were replaced with hospitality, literally "why did you take cutlets, we have wonderful stuffed peppers today" - does this take away the fact of spoiled food? ), cheese-sausage of terrible quality and freshness constantly, yesterday there were bitter (very bitter) crackers for pea soup, suspicious borscht.
I am not prone to claims, and during meals in Soviet sanatoriums with simple cereals, soups, roasts - there are no questions. Keep it fresh and tested.
True, plus again, today, having exhausted our nerves for burnt potatoes, they returned the money for lunch to us.
And I’ll end with the pluses: towels are changed every 3 days, they bring White toilet paper (this is a rarity for the bay, whatever one may say), friendly.
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