The idea is good...but the numbers are terrible!!!

Written: 20 march 2015
Travel time: 1 june 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 4.0
Amenities: 4.0
Everything is not badly conceived, but everything except the SPA is in a terrible state. We were in wooden houses above the lake "mamamiya santa lucia")))) want to meet the sunrise or have a cup of tea on the balcony?... it’s unlikely, I’m sorry, the table, chairs are crap with swallows, but on the floor it’s like snow at all (by the way, the cleaning lady was very surprised that I asked her to clean it on the balcony !!!! ) . . but this is half the trouble, the railing on the balcony really goes shaking!! ! back and forth, back and forth, when my child went out onto the balcony, my heart stopped! BALCONIES_eMERGENCy!! ! everything is shabby, shabby, is there really no money for paint? The restaurant behind the glass, again, the idea is not bad, but the glass needs to be washed really every day !!! ! glasses filthy with swallow shit, in the web, zhah... + the smell of novoz (next to the mini-zoo). And of course the zoo itself: HEART bleeds, why do you need this bear if he is so unhappy ?? ? driven into a small cage, beating his head against the walls of the cage, just a mockery, unshorn sheep in a terrible state....The summer pool seems to be nothing like that, tolerably, the SPA is excellent. RESULT: The hosts are completely unprepared for the flow of tourists. P. s and the road to the base in the best traditions of the Soviet Union pit + pit + pit + pit))))
Translated automatically from Russian. View original