Rested repeatedly. I recommended it to everyone, but after the last trip my impressions got worse

Written: 28 may 2019
Travel time: 21 — 24 may 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 10.0
Amenities: 7.0
At this recreation center rested quite often, recommended to friends.
I don't want to come here after the last visit (
Rested on weekdays from May 21 to 24. Paid "Special Spring Offer" room over the lake. For two adults and a child.
Number:
+ Looks great!
+ Swans and ducks are coming
- The bed seems to be clean, but someone's long black hair is on it.
- In the shower room a bunch of dead ants, which were probably poisoned, but not removed
- The rooms need updating, they are very shabby
Territory:
+ territory is a big plus, very nice
- dead fish in the lake, which swam there all day with the appropriate smell.
Kitchen:
-each waiter had to explain that the portions were paid three (for the child as well), after which they went to find out, and brought three portions.
- May 22. We have a great mood Our family had dinner. The child holds bread in his hands, and says something black, incomprehensible.

We saw a huge cockroach leg in the bread. The waiter was called, silently showed, he asked if to bring another bread? They refused. He later apologized. Having said that, you can choose one cocktail or dessert at the expense of the institution. We refused, we didn't want anything anymore
, mood and appetite were spoiled (
Spa:
+ professional masseur
- The water in the jacuzzi was cold
- The sauna did not work
-Slippery, dangerous
- The water in the pool is muddy
- the outdoor pool was not working (not yet the season), but drowned little rats were swimming in it. Which our child went to catch with a stick while we were fishing.
special proposals
It is better not to buy them!
It is more profitable to pay for services separately. Fisherman and kg. caught fish are included in this offer (according to the site), but for the caught trout you have to pay. You are unlikely to catch a carp.
Gazebo and bundle of firewood
At the reception we were told that this offer includes gazebos not glazed, the site again does not have such information. They took the bundle of firewood that was "on offer" and bought one. They differed significantly in quality and quantity)
All services included in the "Special Offer" staff call "promotional" because it is free. Many things you will not use (at least that's what happened to us) Catamarans were all in the water. It's good that one of them had a plastic bucket, which we used to drain the water for a long time to ride. The gazebo was also dirty, although it was reserved for the day).
Translated automatically from Ukrainian. View original

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