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Related question «Travel agencies and operators»
ANEX TOUR--- DO YOU HAVE A CONSCIENCE???
Anex tour constantly steals days from tourists. If the flight should be from Moscow in the morning, then it is transferred to the evening and vice versa - if the flight to Moscow is in the evening, then the tourists are kicked out of the hotel early in the morning. I would never use this company, but there are good hotels that only work with annex tours. The pilot of the plane explained that in the Anex tour the deception is 80%
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7 subscribers  • asked 2013-04-2512 years ago
Answers  •  14
аватар Alla__
Rhetorical question
I don’t think that representatives of the Anex tour company will answer you here
And I had a question - where did the pilot of the aircraft give you any explanations?
аватар dimdimysh
Tours are considered nights. You spent your nights at the hotel. In addition, if you write a complaint to Anex, they will answer that they are not responsible for the charter schedule
аватар sent2008
"The pilot of the plane explained that in the Anex tour the deception is 80%."
Regularly flying planes, I was sure that pilots fly aircraft, but it turns out that they are engaged in statistical reports and bring the information received to the population, there you are, Mikhalych!
Essential suggestions:
1) fly regular flights;
2) specify the flights - the price of the issue is 50 euros per person / flight;
3) do not use the services of a service that does not suit you.
аватар Marina0709
And I agree with you. 2 years ago we got into the same situation when we arrived at the hotel at 23-50, and the date was fully credited. So after that, they never went with Anex out of principle. And they cheat in travel agencies. In Rostov, I buy tickets to Turkey only in the "Pink Elephant", because. in "Sputnik", etc. deceive. We bought an early booking last year and all our flights were as requested, about 20-40 minutes difference. And as we were told at the agency that the departure time for the whole season was changed about 5-10 times for the whole season. conversations time for the morning changed every second. Conclusion look for an honest seller.
аватар Pachok
Nothing depends on the seller, only on the operator.
аватар dimdimysh
Marina, you don’t understand the difference between TA, where you buy tours and TO, which forms a tourist product for sale? So, your Elephant has nothing to do with it.
аватар orbittours.ru
package flights are charter and the operator can change them depending on the situation.
all TOs consider rest as nights, not days of stay. sometimes arrival at 10 pm and departure at 6 am and it all counts. when booking at the agency, you can initially specify the departure time (unfortunately, it can change, this is a charter and when you buy a ticket you subscribe to this)
аватар Marina0709
I just understood the difference. For some reason, no one changes the departures of the "Elephant", but does it change for others, or is it their privilege? I myself chose - departures were formed during early booking and after 5 months there were only single changes, and in other travel agencies by almost 90%. Therefore, I think that the pilots also have a flight schedule of at least half a year. Except for weather emergencies.
аватар Pachok
Not from the "Elephant", but from the operator whose tours he sells to you.
аватар Mascot71
Pegasus is no better...
аватар orbittours.ru
Marina0709 you just got lucky with the elephant, and so the charter is for it and the charter that no one can guarantee you anything.
аватар nesnew
Mascot71, everyone is like that, but someone is less - someone is more.
In fairness, you need to consider a combination of:
TO-charter, but since TO redeems charters, this is especially evident in NOT megacities :)), then the responsibility for this lies with TO.
аватар Mascot71
With regards to Pegasus, Nordwind is their daughter, and in such a situation, blaming a charter is ridiculous. They stole a day from me the year before last. By the way, here they mocked at the vehicle, they say, what kind of pilot is he who communicates with passengers, and so, when landing in Antalya, the pilot went out to the passengers and apologized on behalf of Nordwind and Pegasus for the 6 hour delay in Domodedovo, though it’s not easier it became and they didn’t return the money, they arrived at the hotel at 23.30 at night, it seems like it is, but the day was commuted, the same was transferred back from 16 to 6
аватар nesnew
Mascot71, Transfers have always revolted me.
From memory, we see off pleasant acquaintances from the hotel, they have a departure ~ 13 days, at 01-00 at night. Come with the reception! (not guides, but hotel employees) and report that they received information about the transfer and departure from them at 03-30 at night. At first the people were in a stupor, and then they ran to collect things ... Not good, somehow ...
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