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Related question «General issues»
Moldy wine in the minibar of the hotel "a trifle" or "horror"?
Such a thing. I went to a 3 * hotel in Ukraine and liked almost everything, but on the last day I looked into the mini-bar...
Stink, blue mold on one of the bottles of wine, wine flowed ...
I want to write a review, but I don’t know whether to mention this misunderstanding or is it important. Maybe just a coincidence?
Translated automatically from Russian. View original
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10 subscribers  • asked 2012-10-2612 years ago
Answers  •  59
аватар Marafetka
Well, this is, as it were, proof that when cleaning, it is not necessary to look into the mini-bar. And here it’s really not clear whether it’s good (they don’t go into the refrigerator where you can store your things), or bad (they must clean everywhere).
аватар jabetta
I think that this moment is one of the "little things" that can give the final impression of the hotel to someone, and to whom it is not important, they will not notice such nonsense. My opinion is that you need to write about everything that you noticed, and there everyone will draw their own conclusion.
аватар hatinka
I also have the most questions about wine! It is clogged and not expired, but the foil is swollen (Oreanda, if anything ;-)
But if I had discovered it on the first day, then I would have liked the 100% hotel much less ;-)
аватар Pachok
Here the minibar was not checked, they will forget to disinfect the toilet after the previous guests ... It is necessary to write about everything.
My personal opinion.
аватар sigur62
It only says how long you stayed in this hotel. Even the wine got moldy.
Option two. Except you, no one goes to this hotel, the refrigerator does not open, the bar does not use.
аватар hatinka
More than two hundred rooms, one of the best in the city, and the city is one of the most famous)
аватар alex45
I believe that it is necessary to write, but we want to know the truth.
аватар votvam
Huge request, name the hotel, . The country must know its heroes. If I were you, I would bring this wine to the reception and ask for an explanation. It is normal to make comments, otherwise we will never see quality service in our country. Each of us deserves service
Name this hotel!
аватар HotLine
Let's think logically.
Question: under what conditions can closed wine in the refrigerator reach such a state?
Answer: in violation of the temperature regime.
Question: How could this happen?
Answer: the refrigerator did not cool, but heated the contents. This is possible, for example, with the popular location of the mini-bar inside the nightstand and the open door of the mini-bar.
Q: Does the cleaner have to look into the minibar every time they clean?
Answer: It depends on the concept of the hotel. There are concepts where the cleaner should not look into the minibar at all. For example, a mini-bar is paid, replenished at the request of a resident. In this option, if no requests have been received from residents, then the mini-bar is checked only when they leave.
аватар sigur62
Too complicated, colleague.
Everything is simpler: good wine does not grow moldy. At least that fast.
Therefore, in the recall, one can blame not the poor quality of cleaning the intention, but only the poor quality of the discovered wine.
аватар HotLine
Is the logical chain of three steps difficult?
Well I do not know. Of course, it is easier to believe in miracles or to translate arrows. I find it easier to think logically.
Good or bad wine if it has fermented?
Any wine with "warm" storage can ferment. Even super good. And in the mini-bar, unaged wine was probably stored, i.e. wine with an unfinished maturation process. In warmth, it could easily ferment in a couple of days.
аватар hatinka
To ferment is one thing, but to leak and then have time to grow moldy is another. The client should not get wine - neither fermented, nor moldy, nor an open minibar, nor unplugged from the outlet. And if previous guests left raw meat in the minibar, can it be justified by the fact that the minibar is not checked during cleaning? Explain who is responsible for the quality of the products sold in the minibar.
I'll write a review and name the hotel there.
аватар HotLine
If it seemed to someone that I was defending the hotel, then he inattentively read my posts.
I'm just wondering how this could happen in a refrigerator.
Imagine. You, travel lovers, flew away for a week on another trip. Have returned. And in your refrigerator (read above). Can this happen?
Maybe.
What happened? Who is guilty? What to write in a review?
аватар HotLine
Let's continue the logic chain.
If the wine has fermented, then it easily squeezes out the cork to the point of breaking the tightness of the bottle. Hence the further manifestations - leakage, smell, mold.
Should the staff have noticed? I already wrote that if the mini-bar is paid and is filled at the request of the tenant (common practice), and you did not ask for replenishment, then the last time it was checked when the previous tenants were evicted. Those. many, many days ago.
This is fine. Working procedures are prescribed on the basis of the rational, not the exceptional. Even in super-duper hotels. With this concept, the cleaning lady should not look into the mini-bar for “the meat was left raw”.
Your remarks about the previous tenants are generally illogical. Do you really think that when they checked out, the hotel staff did not check the mini-bar? This is just impossible, even in bad hotels.
аватар alex45
hatinka! Why did I leave moldy wine in the bar, if before the eviction of previous tourists or immediately after, everything was checked. As I understand it. we went into the room and checked everything, disinfection of the bathroom, refrigerator, fresh sheets, etc. "Many, many days ago" - is that a rundown hotel, half a year did not work? And in this case, I'm not sure that the hotel staff did not check the mini-bar. And it is possible, you must agree!
аватар HotLine
alex45, always strikes the clarity of your wording.
Who are you contacting? "many, many days ago" - I wrote, and here hatinka.
I wrote based on two facts:
1. Mold was discovered on the last day of the hatinka's stay.
2. The average annual occupancy of hotels in Ukraine is at the level of 60%. And autumn is the low season.
Of course, people have different psychological perceptions of time. But even here you should be clear. You wrote 5 reviews about a week-long cruise. You are an adult, mature person. Those. a week for you is "a lot, a lot". Under certain circumstances.
And the wine was ordinary, young. Remember your youth. Eh, I'll drop it. Sorry, I'll take a walk.
аватар sigur62
Over time, and for you, the past week will also be "a lot, a lot", colleague :-)
In general, you inspired me with a burning desire to drink.
I'm going to knock over a glass of Torres, he's here for 9.50 euros for a bottle of 0.7 liters.
аватар HotLine
sigur62, I will write more and more often. Save money and health for booze.
I will make a discount for your stay near the location of Torres for 9.50.
So let me clarify:
1. The phrase "many, many days ago" was written by me. So your phrase "Over time and for you lived a week" redirect alex45. This he doubted.
2. Pay attention to my age. And then the age prophecy from a younger person, addressed to a more adult, looks somehow strange. For example, I thought it was wrong to write to 64-year-old Alex.
аватар alex45
Yes, why, at one time they were treated differently, but this is in the past. Maybe the wording is not accurate due to age. I will try to explain logically.
After the last tenant, everything was checked. So? So! There should be no wine, just like the toilet bowl was disinfected, linen was replaced. Where did the wine come from, in this case? Probably yes! That's why he wrote, if hatinka, then she is to blame, and if the hotel is with its servants, then the people, as they say, should know their heroes.
And the wine fermented or froze in the bar - the third thing, if this, of course, is not a gift from the hotel.
аватар sigur62
Khatinka laughs merrily and plentifully over our creative delights in a topic that, at first glance, is simple and understandable.
Hotline, with respect to age - if I offended you in any way, please forgive me generously, because I caught some tension in your messages. Have a nice rest!
аватар Pachok
It's like, my friend and I once found in the cabin of "Taras Shevchenko" on the way to Nessebar one dirty man's sock under the bed ...
аватар sigur62
After that, they looked suspiciously at each other?
аватар Pachok
Not! We discovered it right away when we boarded the ship in Odessa!
аватар sigur62
This makes me happy.
Another thing surprises: why only one?
It is unlikely that people left in one sock, it is more logical without socks at all ...
So you and your girlfriend weren't looking for the second sock.
аватар Pachok
:)
But, since it was something like a promotional tour (a friend worked in TA), and the company that planned to launch such flights for the season made this tour for travel agents and journalists, they asked for any impressions, comments, etc. notify the cruise director. It's about the "to speak or not to speak" question. We said, and we believe that we did the right thing - the maids will be "built" and the next tourists will not stumble upon this.
аватар HotLine
Damn, and I think where my sock is.
Although it's not mine. Mine isn't dirty. Interesting, how did you figure that out?
It's good that you weren't like hatinka, who only discovered at the end of your stay.
аватар Pachok
We wouldn't have found him at all if it weren't for the rocking and the deodorant that rolled under the bed! :) Maybe he's been traveling there for years!
аватар sigur62
Advice to the person who ran away from the cabin in one sock.
When undressing outside of your own home, put your socks in your trouser pockets and your tie in your jacket pocket.
Yes, just in case :-)
аватар IaroslaviSHna
Agree with most people. Write the truth about the find. You can not express your opinion about what happened.)
аватар HotLine
Advice from the series "saw Shura, saw".
The question is precisely what is true.
Bad hotel or good? Recommend it or not?
Or let the readers of the review then puzzle over whether to go to the hotel or not?
That is why hatinka asked this question. And she did the right thing. And hatinka can write.
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