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Hi everybody)
I recently returned from a trip to Slovakia, I wanted to write a positive review about the Kiev tour operator SAKUMS, with whom I have been traveling for the sixth time, but unfortunately the review is not printed (they do not print, it does not pass ...)
Tell me, is it just me or others have similar problems?
Tell me, is it just me or others have similar problems?
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Answers • 8
The same problem, they refer to the fact that the review is not objective enough / not informative. And when I wrote in support, they generally said that I was not a real tourist (
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answered 10 years ago
Well, yes, this is my 25th country in 4 years and I'm not a real tourist either. (9 trips to Europe + 4 times - Egypt, Israel, Palestine, Jordan)
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answered 10 years ago
leon2007, but they don’t let them through, probably because you don’t write REVIEWS ABOUT HOTELS, COUNTRIES in which you were, but only one agency glorifies from year to year "about the Kiev tour operator SACUMS"!
Write a real review or story about your trip to a particular country.
Write a real review or story about your trip to a particular country.
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answered 10 years ago
nadin65, thanks for the reply.
We give a formal answer to the user when they contact us directly. Through the personal of our account, through the "help" button, to the email address.
An informal answer - as we see, the reasons for our decisions are obvious to real tourists. If, for example, nadin65 writes a review about a travel agency, it will be posted by us. Regardless of the score and content.
When moderating reviews about travel agencies, the principle of the presumption of guilt in bias works for us.
We give a formal answer to the user when they contact us directly. Through the personal of our account, through the "help" button, to the email address.
An informal answer - as we see, the reasons for our decisions are obvious to real tourists. If, for example, nadin65 writes a review about a travel agency, it will be posted by us. Regardless of the score and content.
When moderating reviews about travel agencies, the principle of the presumption of guilt in bias works for us.
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answered 10 years ago
There were no such problems. All my reviews are published. There are several publications in the "Sights" section.
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answered 10 years ago
This review was published in the "TRAVEL COMPANIES" section, and not "HOTELS" and "ATTRACTIONS".
Or should I write a review about some other operator so that it is not so striking?))
The text of my review about this travel agency-
This is my sixth (God forbid, not the last!) with Sakums tour operator.
As always, the operator pleased us with an interesting, rich tour.
Big respect to all developers of the tour, managers - Taras Kuziv and Natalia Prokopchuk!
A well-thought-out program, excursions to castles, water parks, Demyanovskaya Cave, Zakopane, an excellent Hotel Club - Kezhmarok (3 nights), a comfortable bus - all this will be remembered for a long time!
A special big THANK YOU to the group leader Bogdanochka Manyk for a great trip!!! Bogda, you are smart and a true professional)))
And the tour operator - more grateful tourists!
P.S. I'm not a writer)) if there is a crime in something, please tell me.
Or should I write a review about some other operator so that it is not so striking?))
The text of my review about this travel agency-
This is my sixth (God forbid, not the last!) with Sakums tour operator.
As always, the operator pleased us with an interesting, rich tour.
Big respect to all developers of the tour, managers - Taras Kuziv and Natalia Prokopchuk!
A well-thought-out program, excursions to castles, water parks, Demyanovskaya Cave, Zakopane, an excellent Hotel Club - Kezhmarok (3 nights), a comfortable bus - all this will be remembered for a long time!
A special big THANK YOU to the group leader Bogdanochka Manyk for a great trip!!! Bogda, you are smart and a true professional)))
And the tour operator - more grateful tourists!
P.S. I'm not a writer)) if there is a crime in something, please tell me.
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answered 10 years ago
According to your review today from grateful tourists, which we did not post, a notification was sent.
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answered 10 years ago
But they would try to write a story about your trip and indicate there all the nuances and delights of traveling with your company))))
It is also useful for other tourists and you will thank the company.
Believe me, people rarely believe in such "naked" positive reviews. Many consider them custom. But a review with information on tours with its pitfalls and tips will receive more trust.
It is also useful for other tourists and you will thank the company.
Believe me, people rarely believe in such "naked" positive reviews. Many consider them custom. But a review with information on tours with its pitfalls and tips will receive more trust.
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answered 10 years ago
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