Всім хто бажає замовити готель і отримати дулю з маком від Кременчуцьких жлобів - запрошую! To all who want to book a hotel and get a fig with poppy seeds from Kremenchug gutters - I invite you!

We planned to visit Kremenchuk on business - we had to spend the night from 12.04. 19 to 13.04. 19. Ordered through the tikets service. ua this hotel. Confirmation of the reservation came to the post office. On the 12th at approximately 16:00 we arrived at the hotel to check in. We were met by an administrator with a worried face and told that they do not have rooms and can not strengthen us. To the obvious questions, the administrator will first call the hotel owner, and then ask us (! ) To call the hotel owner and resolve the case with her (!!!! ) As "she does not solve anything".
The owners called - in short, the hotel administration knew in advance throughout the day on the 12th that we would come and settle us somewhere. Of course, no one even tried to warn us about it. Funds from tikets. ua they came, they got them - but nowhere to settle. And the owner apologized that she usually confirms the reservation through tikets.
ua manually - and here we booked the hotel "the day before and she did not have time to cancel our reservation. "

Then we were asked at our own expense to stay at the Hotel Pantagruel. Assuring that tikets. ua will return the money - everything will be approx. Promised a transfer (this is the only thing that can be noted). After considering the situation, my wife and I decided to go not to another hotel - but to go to the bus station to get to the city of Dnipro (there was no desire to spend money again and stay in another hotel).
Well, then the apogee of history - we turned to the caliper tikets. ua who contacted this hotel. They (the hotel administration) refused to return the money - citing the fact that at the time of check-in the room was irrelevant for us and we decided to go to the bus station (!!!!!! ).

I haven't met such a scoundrel at the market level for a long time - although I travel around Ukraine quite often. So much so that the entrepreneur must be willing to drown for 800 UAH.
, which got just like that, despite the possibility of receiving negative reviews and feedback. Although thank you for the transfer - it really cost us a little.

Before ordering this hotel, I suggest everyone else to think three times - where and how to scare or abandon you, because as history has shown above - for free 800 UAH. ready to drown.
Do not step on someone else's rake.
Good luck to everyone.