Хамство и отвратительное отношение к клиентам Rudeness and disgusting customer service

We arrived in Kremenchug on a business trip. Booked 2 rooms the day before arrival. We stayed for one day (they demanded to pay money from us immediately, despite the fact that we were in a hurry to meet and asked to pay in the evening) and that same evening they confirmed our desire to stay for another day, since the rooms were free... In the morning we went on our own business... At about 11 o'clock in the afternoon they called us and set a categorical condition - to pay for the rooms immediately (reset their bank card data so that they themselves could pay for the accommodation, as the hostess said, if we cannot pay on our own right now) or our two numbers will be given to someone else. And this is despite the personal belongings left in the rooms !!! ! On my remark that within 2 hours we will arrive and pay - we were categorically refused !!! ! An hour later we arrived at the hotel - it turned out that the rooms had already been rented out to others, our things were thrown in a heap under the stairs in the common corridor !!!!
Of the small jambs that are present (in addition, so that you understand what you are going for):
1. Breakfast is included in the price, but it's better not to take it - all the dishes are VERY poorly washed. . .

2. The dog behind the fence is big and barks very loudly - all the time...
3. "Guarded parking" - just a platform outside in front of a fence on the street...
4. Allergy sufferers - it is generally forbidden to go there - 4 cats that go everywhere both inside the hotel and in the gazebo where breakfast is served to you...
5. The TV does not work in one of the rooms - they said "pull the outlet behind the bed, something is coming off there". . .
6. There is no cheap curtain in the bathroom - you need to take a shower either while sitting in the bathroom, or the water will even fly into the room... In one of the rooms there was no attachment for a watering can on the wall, although again without a curtain you still need to use one hand always keep this same watering can
7. Towels and bed linen do not dry out - it stinks and stinks very strongly of mold... Really very strong... I have to take one of the decorative pillows from the sofa, because there is no strength to sniff a stinking pillow all night...