Good hotel but room for improvement - in the morning there is nowhere to drink coffee (what prevents you from putting the machine? ); - in the dining room-restaurant is very dark, very; - I lived in the same room with a colleague, they gave me one key, which was inconvenient. Liked: - spacious conference rooms; - polite and not annoying staff; - the location is good - in the city center; - prices are normal.
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Good hotel but room for improvement
- in the morning there is nowhere to drink coffee (what prevents you from putting the machine? );
- in the dining room-restaurant is very dark, very;
- I lived in the same room with a colleague, they gave me one key, which was inconvenient.
Liked:
- spacious conference rooms;
- polite and not annoying staff;
- the location is good - in the city center;
- prices are normal.
- in the morning there is nowhere to drink coffee (what prevents you from putting the machine? );
- in the dining room-restaurant is very dark, very;
- I lived in the same room with a colleague, they gave me one key, which was inconvenient.
Liked:
- spacious conference rooms;
- polite and not annoying staff;
- the location is good - in the city center;
- prices are normal.
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Single room for 480 UAH - there is air conditioning, everything else is standard. At this price it is very good. To turn on the electricity in the room, you need to insert the card into a special unit. At the reception they do not warn about it, on the block of any inscription. The only way to settle down is to go to the front desk again.
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Single room for 480 UAH - there is air conditioning, everything else is standard. At this price it is very good.
To turn on the electricity in the room, you need to insert the card into a special unit. At the reception they do not warn about it, on the block of any inscription. The only way to settle down is to go to the front desk again.
Constant misunderstandings with the included breakfast. At first there were breakfasts on the menu, the waiting time was 20-40 minutes, and it was getting colder. Then we went to the buffet, and again the scrambled eggs are cold.
Settled in a poorly cleaned room, in the room ants, saw a cockroach. In 5 days, once normally removed after I complained. Other days, including after the complaint and normal cleaning, they did not vacuum or disinfect.
The complaint was as follows: I complained twice to the reception, each time an annoyed maid came and told me that she was doing everything right and would continue to do so.
I have never seen a maid come to make a remark to a guest, because there are complaints about her work. I have already complained about this at their contact address - replied the robot that communicates with me and that's it.
The feeling is that I stopped being interesting to the hotel at the very moment when I paid for the accommodation
To turn on the electricity in the room, you need to insert the card into a special unit. At the reception they do not warn about it, on the block of any inscription. The only way to settle down is to go to the front desk again.
Constant misunderstandings with the included breakfast. At first there were breakfasts on the menu, the waiting time was 20-40 minutes, and it was getting colder. Then we went to the buffet, and again the scrambled eggs are cold.
Settled in a poorly cleaned room, in the room ants, saw a cockroach. In 5 days, once normally removed after I complained. Other days, including after the complaint and normal cleaning, they did not vacuum or disinfect.
The complaint was as follows: I complained twice to the reception, each time an annoyed maid came and told me that she was doing everything right and would continue to do so.
I have never seen a maid come to make a remark to a guest, because there are complaints about her work. I have already complained about this at their contact address - replied the robot that communicates with me and that's it.
The feeling is that I stopped being interesting to the hotel at the very moment when I paid for the accommodation
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The hotel was chosen primarily for the quality feedback. I went to Kamenets with a child for the holidays. Arrival 3:30 am. We needed a guarantee that they would accept and settle at night. And so it was. The booking service answers questions quickly and in detail, kindly corrects the reservation. Early check-in and late check-out are discussed in the reservation and each is paid as half a day, not a day (unlike Reikartz).
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The hotel was chosen primarily for the quality feedback. I went to Kamenets with a child for the holidays. Arrival 3:30 am. We needed a guarantee that they would accept and settle at night. And so it was. The booking service answers questions quickly and in detail, kindly corrects the reservation. Early check-in and late check-out are discussed in the reservation and each is paid as half a day, not a day (unlike Reikartz). Reception around the clock.
We lived in a junior suite. I liked the number. Enough space, a comfortable bed, a spare pillow and a spare blanket, a sofa and a floor lamp for gatherings in the evening, a spacious bathroom, slippers and bathrobes. At the head of the bed there are sconces and switches. The cost is democratic when compared with other hotels in Kamenets. Yes, there is a funny moment - until you insert the key card into a special cell on the wall at the entrance - the room is de-energized, there will be no light, no matter how many times you flip the switch.
From the restaurants I liked "Hotei". Delicious, kind, cozy.
Not far from the old town, through the square, but, nevertheless, you have to walk.
I didn't like the breakfasts - they went down to 10, everything was cold, although the breakfast was until 11, every day the same thing + the assortment was not pleased. The staff is kind. Satisfied with the trip. Thank you hotel.
We lived in a junior suite. I liked the number. Enough space, a comfortable bed, a spare pillow and a spare blanket, a sofa and a floor lamp for gatherings in the evening, a spacious bathroom, slippers and bathrobes. At the head of the bed there are sconces and switches. The cost is democratic when compared with other hotels in Kamenets. Yes, there is a funny moment - until you insert the key card into a special cell on the wall at the entrance - the room is de-energized, there will be no light, no matter how many times you flip the switch.
From the restaurants I liked "Hotei". Delicious, kind, cozy.
Not far from the old town, through the square, but, nevertheless, you have to walk.
I didn't like the breakfasts - they went down to 10, everything was cold, although the breakfast was until 11, every day the same thing + the assortment was not pleased. The staff is kind. Satisfied with the trip. Thank you hotel.
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I stopped by accident, the residents said he was kind. The entourage is present, the knights at the entrance, the elevator is modern, serving in the restaurant on the level. The furnishings and packaging in the room are sufficient. Now about the sad. The mattress is traditionally tortured by life. There is no handle on the balcony door.
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I stopped by accident, the residents said he was kind. The entourage is present, the knights at the entrance, the elevator is modern, serving in the restaurant on the level. The furnishings and packaging in the room are sufficient. Now about the sad. The mattress is traditionally tortured by life. There is no handle on the balcony door. A strange pit in the floor, in the dark he twisted his ankle. TV is super old school, so many people don't even live. Ie size 14, the image is only for the particularly sighted, the name is proud of "sharpe", for a rural hostel and not an option, but for such a hotel-shame. In the grill bar at the hotel grass and bread are delicious, they cooked themselves, you can not eat. Meat, pork, thawed quickly, black on the outside, rubber inside. Grilled vegetables are so fresh and remained, not like heat treatment. Well, the light in the room can be turned on only after additional instructions on the reception, pre-feeling the phone in the dark to call there.
The know-how is credited, but decided by the wrong place. And in general, given the price of 20 bucks, which by European standards is a left hostel, the hotel is great ... ?
The know-how is credited, but decided by the wrong place. And in general, given the price of 20 bucks, which by European standards is a left hostel, the hotel is great ... ?
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• 6
The hotel is quite acceptable. We planned to stay with my family for one day, but extended it for one more day. The room has modern furnishings, a bar, shower accessories, a bathrobe, slippers, a kettle, etc. Spa area: a good gym, saunas, a swimming pool - it is oversaturated with bleach, but on the other hand, how could it be otherwise if every day there are new visitors.
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The hotel is quite acceptable. We planned to stay with my family for one day, but extended it for one more day. The room has modern furnishings, a bar, shower accessories, a bathrobe, slippers, a kettle, etc. Spa area: a good gym, saunas, a swimming pool - it is oversaturated with bleach, but on the other hand, how could it be otherwise if every day there are new visitors....Breakfasts are included in the price. The food is quite good, there is everything you need to continue an active day, full. I recommend for people who do not pay attention to small flaws.
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In general, the hotel is not bad - hot water, clean and warm, cleaning in the junior suite every day, But there is nowhere to put the kettle in the room, since the nearest socket is on the floor, which should include a refrigerator, soundproofing is terrible - cheerful neighbors are especially heard at night, breakfast in general a separate story - the time is different from the season and weekdays and weekends, i.
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In general, the hotel is not bad - hot water, clean and warm, cleaning in the junior suite every day, But there is nowhere to put the kettle in the room, since the nearest socket is on the floor, which should include a refrigerator, soundproofing is terrible - cheerful neighbors are especially heard at night, breakfast in general a separate story - the time is different from the season and weekdays and weekends, i. e. mostly from 7-10 on weekdays, and on weekends for some reason from 8, although at the reception we were not warned about this, i. e. if people are on an excursion at 9, then they should devote their time to morning breakfast, and not to themselves, since you first need to order it, and then wait, like in a restaurant, although it seems that we were promised a buffet and the choice of menu is not so hot at all - pancakes only with meat (chicken fillet), cottage cheese, eggs with cheap sausages, stale croissants and jam from my grandmother. There is a cafe on the territory of the hotel - Ukrainian cuisine - So, you better not go, your order was expected for an hour, given that we were the only ones sitting and when they brought us, the taste of frozen food (even rice) immediately spoiled the mood.
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• 2
The hotel is just wonderful. She and her husband lived on the 10th floor in a double room. Clean, cozy, light. There is a mini bar, air conditioning, mini cosmetics, hair dryer.
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The hotel is just wonderful. She and her husband lived on the 10th floor in a double room. Clean, cozy, light. There is a mini bar, air conditioning, mini cosmetics, hair dryer.
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Excellent hotel!!! The staff is just like 5*!!! Always tactful and ready to help in any matter! Clean, comfortable... True, the rooms are already a little shabby, poor sound insulation, and TVs from that century. But this is all smoothed out by the professionalism of the employees and the level of service.
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Excellent hotel!!! The staff is just like 5*!!! Always tactful and ready to help in any matter! Clean, comfortable... True, the rooms are already a little shabby, poor sound insulation, and TVs from that century. But this is all smoothed out by the professionalism of the employees and the level of service. Kudos to management, keep it up!
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My husband and I went on a weekend tour. Room is spacious, bathroom is large. The room has air conditioning, which is important at the beginning of October, when the central heating had not yet been turned on and it was necessary to heat the room with the air conditioner. There is a refrigerator, a hair dryer and an electric heated towel rail in the bathroom.
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My husband and I went on a weekend tour. Room is spacious, bathroom is large. The room has air conditioning, which is important at the beginning of October, when the central heating had not yet been turned on and it was necessary to heat the room with the air conditioner. There is a refrigerator, a hair dryer and an electric heated towel rail in the bathroom.
The main drawback is the lack of soundproofing. If you want to sleep and your neighbors just talk at 2 am, you will only sleep when your neighbors want to sleep.
The main drawback is the lack of soundproofing. If you want to sleep and your neighbors just talk at 2 am, you will only sleep when your neighbors want to sleep.
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• 3
The mail constantly received offers from the hotel for 7 days and had long wanted to visit Kamenetz-Podolsky, so as soon as they organized the trip, they chose this particular hotel, on the official website, through the menu asked to book a room indicating the dates of arrival and departure, the girl counted us and said what to book.
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The mail constantly received offers from the hotel for 7 days and had long wanted to visit Kamenetz-Podolsky, so as soon as they organized the trip, they chose this particular hotel, on the official website, through the menu asked to book a room indicating the dates of arrival and departure, the girl counted us and said what to book. The day of our trip came, we arrived and checked into the hotel. In appearance, the hotel was most likely converted from Intourist, the rooms are standard (they took a standard double for 550 UAH), plaster fell off on descendants. Generally ok. But everything was ruined when we walked around the city and they called us that we needed to be evicted, it turns out the girl didn’t book the room correctly for us, we came to the reception, showed correspondence with a representative for 7 days, which they said, they probably made a mistake, while they went to find out why we were being evicted, we went to another hotel (it’s very good that they asked) because in 7 days they didn’t want to figure out why it happened, there was no compensation and when they said that we were leaving for another hotel, they didn’t care at all. Not friendly communication with customers, as they left no apologies asked for anything. But it's good what happened there, because the other hotel turned out to be much better and the atmosphere and breakfast and entertainment. My advice is not to contact the hotel for 7 days if you do not want to spoil your vacation.
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