Question about hotel Narcia Resort Side 5*
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Related question «Travel agencies and operators»
Is the tour operator Polar Tour reliable?
I bought a ticket for May, I didn’t ask about the tour operator, I thought, as usual, Pegastik or Tez tour, i.e. large and proven, but here a company unknown to me. Share?
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Answers • 4
I went with this tour operator back in 2006, then there were no complaints. We were met at the airport, taken to the hotel by a separate minibus (there was no one except for the two of us, although a group transfer was ordered), their help was not needed at the hotels. On the way back, too, everything was on schedule and well coordinated. I did not observe any rudeness or unprofessionalism. But everything flows, everything changes...
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answered 14 years ago
Thank you, reassured me. Since this company was in 2006, let's hope for a positive result.
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answered 14 years ago
We bought a tour to Spain from them, they thought that they paid for everything, but they bill us for insurance against not leaving, we say that we don’t need it and we didn’t ask for it. To which we are simply told by some boor on the phone that: “We won’t clean up anything for you and in general the issue is closed, if you want to refuse, but there are fines,” this is literally. We turned to lawyers, they say that this is a violation, but it makes no sense to "butt" over trifles. Very disappointing, highly do not recommend this operator! What else will happen next is not known .... And who still dares to fly with them, be careful when you count the ticket. Just a scam and a scam!!!
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answered 12 years ago