I do not recommend this hotel

Written: 8 september 2021
Travel time: 30 august — 6 september 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 5.0
Cleanliness: 1.0
Food: 10.0
Amenities: 8.0
We arrived at the hotel at 8:00. At the reception they said that the room will be cleaned and you need to come up after 13:00, because. check-in from 14:00. We ended up checking in at 4pm!
We were two adults and a child, a room with one double bed. The total area of ​ ​ the room is 10m2. After long requests, at 20:30 we were brought a cot, so that it could fit, we had to remove the bedside table. The room was cleaned 2 times during the whole stay! Once at the end of the check-in, the bed was changed after contacting the administration. The hotel has a constant smell of sewerage.
The animation is very good, we and the children really liked it, super smart guys.
The beach and sea are great.
The food could be said to be excellent... but . . everyone went through 5 days with an upset stomach...
Total:
- The rooms are terrible.


- The reception and the administration are categorically not friendly (they impudently pretend that they will fix everything, as a result, they did nothing for the whole holiday).

- Animation super, I recommend. Children and adults are absolutely delighted.

- The sea, the territory and the beach are very good.

- There are many bars and all the employees are very friendly.
P. S. From unpleasantly, money disappeared from the wallet after cleaning, but of course the administration is not in the know.
Translated automatically from Russian. View original