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tell me who sued the tour operators about the bites in the hotel with bedbugs
in May they rested with Pegasus in Kirish, in their company hotel, where they were bitten by bedbugs, they sent an official letter to the tour operator, a certificate from the skin care clinic, photographs, there is evidence - but there is no result, the tour operator replied that he had sent a complaint to the hotel and the answer is unlikely it’s worth the wait, although the contract clearly states that they are responsible for the duration of the trip so that no harm is done to health, maybe someone had similar cases, tell me
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Answers • 9
I have not come across such cases, but I can definitely say that your intention to hold the tour operator liable through the courts, collect compensation from him, etc., unfortunately, will not be successful. Indeed, according to the Law of Ukraine “On Protection of Consumer Rights”, if a tourist is provided with a low-quality tourist service, he has the right to a proportional price reduction, to eliminate deficiencies, to reimburse the costs of eliminating deficiencies, or to terminate the contract and return the paid amount of money or to replace services for the same. But here the question is precisely what is considered "poor-quality service". The tour operator can be held liable if you are not accommodated in the hotel specified in the Agreement, the hotel does not correspond to the declared category, etc. The presence of bedbugs in the hotel lies "out of the responsibility" of the tour operator. This is a complaint against the hotel.
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answered 14 years ago
May I know the name of the hotel? The country must know its "heroes"!
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answered 14 years ago
That's for sure, you need to know the "heroes"! We rested last year in Kilikia Palace, Kemer, there were cockroaches. But all together with the guide pretended not to notice anything.
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answered 14 years ago
the tour operator will write everything off as force majeure and natural phenomena :) they say they poisoned everything, but here the invasion is not dependent on them. Pegasus is in more trouble now because of the crashed bus, he has no time for cockroaches.
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answered 14 years ago
Hotel PEGAS KIRISH RESORT, the cockroach just ran through, and we itched all the rest and the bites are still visible, what kind of force majeure is here ....... photo in my reviews
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answered 14 years ago
And in Cilicia Palace we were from Coral. But the guide was constantly very busy collecting dough for excursions and SIM cards. Moreover, the price of SIM cards per day increased from 15 bucks to 20. What kind of insects are there!)))
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answered 14 years ago
Stunned! I looked at the photos, I really sympathize with you. The hotel is blacklisted.
How about bed bugs? It happens to me from mosquitoes, they love me and eat me mercilessly if I don’t smear myself with anything.
How about bed bugs? It happens to me from mosquitoes, they love me and eat me mercilessly if I don’t smear myself with anything.
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answered 14 years ago
Judging by the photo, a whole flock gnawed at you! Mosquitoes make me worse, but I'm allergic.
looks like mosquitoes or allergies
looks like mosquitoes or allergies
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answered 14 years ago
