Terrible hotel, rude staff

Written: 25 august 2021
Travel time: 13 — 20 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 4.0
Settlement. We arrived at the hotel at 10.00, the bus just stopped on the road, the suitcases were dragged across a busy road to the reception. We go in, and there are no crowds of people, everyone is on suitcases, someone is yelling, someone is cursing, someone is sleeping. They put on paper bracelets and said check-in at 14.00.
Nutrition. We were late for lunch, we went for a swim in the sea to have a snack, there were burgers, we come up, we ask for a burger, but NO BUNS! )) there are cutlets, greens, tomatoes, but NO BUNS !! ))) So we remained hungry until dinner. Dinner. We arrive for dinner in advance, take a table, because we knew from the reviews that there were not enough tables and queues began, all the food was on the street, heat, closeness, queues. Food is chicken in different versions, fried HERRING from fish)) and mackerel. Everything was stupidly tasteless, that's tasteless and all. An old, literally smelly dining room, terrible stuffiness, air conditioners simply can’t cope with the word at all, all the plates are dirty, greasy and broken, in general, everything. It is clear that you will not stay hungry and blablabla, but this is horror. Once we saw beef meat, for 10 kg of vegetables, a pound of low-quality meat, as a result, vegetables on a plate and among them a couple of pieces of meat with veins and tubes))) production waste is visible. As a result, we went for dinner to a restaurant in the center of Kemer 4 times out of 7 days.
On the penultimate day for lunch was dorado!! ! we couldn't believe our eyes, sea bass for dinner!! ! We ate to satiety))) Terrible queues, food on the street, during the day in hell without a shadow for 15-20 minutes. There was also more or less a baby potato, my wife stood in line for exactly 30 minutes! ) Even some kind of conflict arose in the queue. Then they got used to it, they were one of the first in line. For food, a rating of 2, and then only because there was fish on the last day, so I would put 1) The staff is trying hard, there are no questions for them. I also note really good beer, and you can only drink rakia from strong alcohol, so be sure to take something in a dutik.

Territory. Small, green, in principle beautiful, there is a shadow, the pool is large, but the water is muddy, as if everything is flooded with bleach, I have never seen such muddy water. The slides worked intermittently. The beach is normal, the sunset is comfortable, the sea is good, the sunbeds were occupied at 7.30, they were always found under a canopy, so there were no problems with sunbeds at all, you can almost always find a free one, especially if not under a canopy. There is always a place to sit on the street, sit in the evening, drink a little) There is also a small river there, from which it wildly carries feces)) there is a smell on half the territory.
Animation. Unobtrusive, boring, no disco, the show is about nothing at all, the first time we got into such a boring hotel. Darts is so-so. The only thing was water polo 2 times a day, for me this is almost the main plus, they were directly cut in earnest, very cool.
All in all. There we met many tourists from different parts of the former USSR. Everyone has different problems, everyone has no water, the cleaning is terrible, the water does not go away! Not only do you have to wash in cold water, but it still does not go away, the drain does not work. Many dissatisfied, saw people who spend the night at the reception (can you imagine this? ), As the air conditioning did not work in the rooms.
So we swam in the sea, sunbathed, had a tasteless meal at the hotel, walked around Kemer, ate delicious food in different restaurants. Everything)
Output. As a plus, I want to note that after a trip to this hotel, nothing is scary! ) It simply cannot be worse. It is better to pay extra 5 thousand and choose another place, even if it is already booked with you.
Translated automatically from Russian. View original