Terrible hotel

Written: 21 july 2021
Travel time: 11 — 19 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We had a rest with a family with a 3-year-old child in July this year. Due to the fact that we postponed the flight, we arrived at the hotel at 6 am and refused to accommodate us with a small child, even for an additional fee and spent a long time at the reception. We were constantly sent, come in an hour, then there is no manager. When the manager was found, we asked to be accommodated, as both we and the child did not sleep all night, but the rooms for us were not found. And we booked a room in the main building, we wanted to be accommodated in an additional (it is cheaper than the money paid), but we refused and after all the disassembly closer to 14:00 we were accommodated in a room. The room was cleaned, in principle, everyone liked it, no bathroom, shower, washbasin and toilet. They did not clean every day as indicated in them and the cleaning lady came at 2-3 o'clock in the afternoon, when everyone goes to the room to hide from the sun.
We did not like the food at all, if I honestly do not understand the reviews that write the type is very tasty, etc. , everything was not salty, no consistency, no service either. The only thing that was really tasty was the ice cream. I'm generally silent about alcohol, because it's just a watering hole. Shawarma and a tortilla girl were made on the beach (this is basically the only thing you could eat), but you had to stand in line for at least an hour. The bar often ran out of beer and there were almost no cocktails.
There is no Wi-Fi in the hotel, you need to go to a special room. There is only for an additional fee.

The beach is clean, but there was a catastrophic lack of sunbeds. The beach counts for 300 seats, and the people in the hotel are 2-3 times larger, so coming there at about 9 am there will be no seats.
The sea - oh, you can write a lot about the sea because it crossed out all the disadvantages.
The water near the sea is clear, warm, the view of the mountains is just wow, in a word, I really liked the sea, only if there was more space on the beach so that at least in the sea people do not push.
Pools - there were two, but there was never room, all the deck chairs were always busy, people just came in the morning and put there their towels and all the deck chairs, even if they were not there all day.
The animation was normal, discos for children, aerobics, morning dances. Animators entertained people as they could in this regard, no questions asked.
I do not recommend the hotel at all, and it is a pity that after reading the reviews decided to go there because you actually buy a cat in a bag, everything is completely different than it really is. It seemed that the hotel simply recruited so many people that it simply could not cope with them.
The hotel does not pull for 5, maximum 3.
Translated automatically from Ukrainian. View original