Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
1.0
Food:
6.0
Amenities:
6.0
This is not 5*
this is very bad 4. And then with a stretch, for the 1st line, food, slides and 2 pools
The air conditioning in this hotel is ON SCHEDULE. 4 hours on, 2 hours off. In Kemer. In July. +35 outside.
It is obviously assumed that people will walk during the day and not notice anything, and at night they will sleep and also not notice anything. But at night it was so hot that it became impossible to sleep with the air conditioner turned off.
When I went to the reception at 4 in the morning with the question: what the hell?
The administrator replied - well, I'm also sitting here without an air conditioner. And in general, it will be included soon.
Farther. Rooms.
They are awful.
We lived in the main building, number 329.
At first they gave us 324 - in the middle of the room on the carpet there was a huge yellow spot, in the bathroom there was a black fungus on the curtain. When I was indignant, they changed it to 329. At least there were no stains on the carpet. And I noticed the fungus in the bathroom on the 5th day under the silicone pads on the curtains.
The hotel is very old. It requires the replacement of plumbing, carpet, mattresses, furniture... Yes, it requires the replacement of everything.
There is mold on the curtains in the bathroom, the bathroom itself is of a nasty yellow color, the tiles are shabby with scuffs, the faucets are covered in plaque, rust here and there. There are stains on the carpet and upholstered furniture, the locks of the rooms are scratched and dangling handles with latches.
Towels - stained, no bathrobes. The mattresses are uncomfortable and hard.
Farther. SPA
at the reception, the guide sells "an absolutely incomparable program, " according to him. only 25 dollars - you have a hammam, aroma massage and a mask.
In the lobby, a hammam representative catches you and says that he knows what the guide offered you. and for this price you will also get a relaxing massage, a head massage and a foam massage for a child as a gift.
For you to understand, these procedures were promised 1.5 hours. The guys did it in 40 minutes. Hammam, foam massage, relaxing massage with oil (it's like 2 massages in one turned out to be a mask), head massage (hands were pushed on the head for 1 minute). Can you imagine how fast it was? What kind of relaxation are we talking about?
About the mask in general, it’s worth mentioning separately - this is such a liquid in which a little clay is dissolved and it is sprinkled on your face and it flows down over you. And at this time you can admire the mold on the hood on the ceiling, peeling wallpaper and posters pasted with adhesive tape about energy-important points on the human body.
In short - take a hammam, but not in this hotel.
Hotel guide
He answers questions as if he was completely fucked up by all the people on earth. The main questions to him appeared during the check-out, when our transfer did not arrive at the appointed time. Departure scheduled for 19.15. 19.25 - no transfer. I'm to the guide. He says wait. And that's it. Another 10 minutes passed. There is no transfer. The child and I are standing at the reception, the guide collects his things and goes to the carriage that came for him.
I follow him
- Wait, I say, are you leaving?
- Yes, why?
- How are we? when will they pick us up? we have a plane!
- Yes, what are you worried about? will arrive soon!
by this point the transfer was delayed by 25 minutes.
the guide got into the carriage and left.
The shuttle arrived 10 minutes later. the girl said that they were stopped by the police to check their documents.
- WAS IT IMPOSSIBLE TO WARN?
"I'm sorry, " the girl muttered.
And right in front of us, in the cabin of the bus, she began to call the guides of the other participants in the transfer, which was delayed for half an hour and say to warn the tourists.
That is, in the brains of the guides, even for a second, it did not work that they should be warned about being late. Especially about something so serious. Needless to say, all participants of the transfer from other hotels were also outraged. Not by being late, anything can happen, but by the lack of information.
The hotel is located in the very last village, respectively, you will be the last to arrive from the airport, and you will be the first to pick you up at the airport. With all arrivals at hotels for other participants. take anti-sickness pills with you.
In short, this year's holiday came out with adventure. I do not recommend Anex Tour. I wish her to work with guides, to conduct some kind of training or something. And drive the following thought into their heads: in any emergency, explain to people what is happening, and only then dump them into the sunset.
Well, traditionally, the advantages of the hotel are good food, 2 swimming pools, slides and the 1st line. This is all.
A non-working air conditioner easily crosses this out
this is very bad 4. And then with a stretch, for the 1st line, food, slides and 2 pools
The air conditioning in this hotel is ON SCHEDULE. 4 hours on, 2 hours off. In Kemer. In July. +35 outside.
It is obviously assumed that people will walk during the day and not notice anything, and at night they will sleep and also not notice anything. But at night it was so hot that it became impossible to sleep with the air conditioner turned off.
When I went to the reception at 4 in the morning with the question: what the hell?
The administrator replied - well, I'm also sitting here without an air conditioner. And in general, it will be included soon.
Farther. Rooms.
They are awful.
We lived in the main building, number 329.
At first they gave us 324 - in the middle of the room on the carpet there was a huge yellow spot, in the bathroom there was a black fungus on the curtain. When I was indignant, they changed it to 329. At least there were no stains on the carpet. And I noticed the fungus in the bathroom on the 5th day under the silicone pads on the curtains.
The hotel is very old. It requires the replacement of plumbing, carpet, mattresses, furniture... Yes, it requires the replacement of everything.
There is mold on the curtains in the bathroom, the bathroom itself is of a nasty yellow color, the tiles are shabby with scuffs, the faucets are covered in plaque, rust here and there. There are stains on the carpet and upholstered furniture, the locks of the rooms are scratched and dangling handles with latches.
Towels - stained, no bathrobes. The mattresses are uncomfortable and hard.
Farther. SPA
at the reception, the guide sells "an absolutely incomparable program, " according to him. only 25 dollars - you have a hammam, aroma massage and a mask.
In the lobby, a hammam representative catches you and says that he knows what the guide offered you. and for this price you will also get a relaxing massage, a head massage and a foam massage for a child as a gift.
For you to understand, these procedures were promised 1.5 hours. The guys did it in 40 minutes. Hammam, foam massage, relaxing massage with oil (it's like 2 massages in one turned out to be a mask), head massage (hands were pushed on the head for 1 minute). Can you imagine how fast it was? What kind of relaxation are we talking about?
About the mask in general, it’s worth mentioning separately - this is such a liquid in which a little clay is dissolved and it is sprinkled on your face and it flows down over you. And at this time you can admire the mold on the hood on the ceiling, peeling wallpaper and posters pasted with adhesive tape about energy-important points on the human body.
In short - take a hammam, but not in this hotel.
Hotel guide
He answers questions as if he was completely fucked up by all the people on earth. The main questions to him appeared during the check-out, when our transfer did not arrive at the appointed time. Departure scheduled for 19.15. 19.25 - no transfer. I'm to the guide. He says wait. And that's it. Another 10 minutes passed. There is no transfer. The child and I are standing at the reception, the guide collects his things and goes to the carriage that came for him.
I follow him
- Wait, I say, are you leaving?
- Yes, why?
- How are we? when will they pick us up? we have a plane!
- Yes, what are you worried about? will arrive soon!
by this point the transfer was delayed by 25 minutes.
the guide got into the carriage and left.
The shuttle arrived 10 minutes later. the girl said that they were stopped by the police to check their documents.
- WAS IT IMPOSSIBLE TO WARN?
"I'm sorry, " the girl muttered.
And right in front of us, in the cabin of the bus, she began to call the guides of the other participants in the transfer, which was delayed for half an hour and say to warn the tourists.
That is, in the brains of the guides, even for a second, it did not work that they should be warned about being late. Especially about something so serious. Needless to say, all participants of the transfer from other hotels were also outraged. Not by being late, anything can happen, but by the lack of information.
The hotel is located in the very last village, respectively, you will be the last to arrive from the airport, and you will be the first to pick you up at the airport. With all arrivals at hotels for other participants. take anti-sickness pills with you.
In short, this year's holiday came out with adventure. I do not recommend Anex Tour. I wish her to work with guides, to conduct some kind of training or something. And drive the following thought into their heads: in any emergency, explain to people what is happening, and only then dump them into the sunset.
Well, traditionally, the advantages of the hotel are good food, 2 swimming pools, slides and the 1st line. This is all.
A non-working air conditioner easily crosses this out
Translated automatically from Russian. View original
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