Everything is fine, except for the company that met us!!!

Written: 16 october 2023
Travel time: 29 september — 10 october 2023
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 10.0
We rested in this department at the end of September, beginning of October! The hotel is very beautiful, a lot of greenery! the staff is nice and friendly! We checked into the villa without additional payment, thank you very much! cleaning was done daily! the food is varied, the hotel is large and there are not always empty seats, you have to run around to find a free table! You have to stand in line to get coffee! there are a lot of people! the sunbeds are already occupied after breakfast!! ! I would especially like to highlight the guide from the Pegasus company! He didn’t even give us his phone number!! ! Solve your problems yourself! A terrible impression from such a guide, after meeting him the mood of the holiday was ruined! but the most interesting thing was ahead of us...when a driver from this company brought us to the wrong terminal!!! ! We were waiting for the plane where it doesn't fly! ! just a nightmare! we had to take a taxi for a lot of money!! ! We experienced horror in a foreign country and forgot about all the advantages of this hotel!
and we were not alone in this situation! Be careful if you are greeted by Pegasus and guide Shamil at this hotel! leave money for a taxi and solve your problems yourself!! !
Translated automatically from Russian. View original