This is not the first time we have stayed in this hotel. There were nuances before, but this time it was just terrible. I didn’t want to write anything, I thought they would somehow listen to the comments, but alas. Let's start with the check-in. They didn't give me a number for a long time. They were freaking out at the reception.
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This is not the first time we have stayed in this hotel. There were nuances before, but this time it was just terrible. I didn’t want to write anything, I thought they would somehow listen to the comments, but alas. Let's start with the check-in. They didn't give me a number for a long time. They were freaking out at the reception. As usual, they say, it hasn’t been cleaned yet. Well, that's no problem. OK. Our room is large, two-room. We went into the room, and the room was cleaned disgustingly. A compliment from the hotel to guests who stopped by for the fourth time was an unfortunate one orange, banana and two apricots. Funny. It would be better not to disgrace ourselves and not put anything at all. Oh, and a small bottle of wine. All the fun started the next day. It turned out there was an infection in the hotel. I was very poisoned. Severe diarrhea, vomiting, stomach pain that will have to be treated at home, and a temperature of 38.5. We learned from sellers from a separate store that there was a widespread infection. It’s good that I have knowledge in medicine, and I was able to help myself without going to a doctor.
Let's go through cleaning the room. Well, it's really sad. I'll definitely attach a photo. The room is practically not cleaned. They just make the bed. If you have any questions, you need to call and ask them to bring it. I called the minibar at 14:00 to change the drinks. They forgot. I called at 17:30, they changed it at 19:00. They don't bring you a foot towel unless you ask. They bring it every other time. The balcony is not cleaned at all. The windows in our room have probably been washed since they were built. The mattress is very hard. It's impossible to sleep. In the morning my back hurts very much. The pillows are uncomfortable. I have never seen such horror in previous times. Everything is dirty and shabby. The fact that I will not recommend this terrible hotel to anyone is for sure. Well, of course, we definitely won’t come here again. In a word, the hotel has become disgusting. I won’t write anything about food, because after the poisoning I ate broth, boiled potatoes and boiled carrots.
If you want to ruin your vacation at your own expense, welcome. I completely forgot to say about the mud in the sea. Balls and plugs are constantly floating. In a restaurant, waiters used to come up and pour water into a glass, but now no one is interested in you. You'll pour it yourself. A lot of staff are from Kazakhstan. The guys are not trained at all. They walk back and forth. Creates the appearance of work. There was a time during dinner when they pulled a cart up to our table and started unloading the leftover food from the plates of the next table. Well, are you serious? Stand to the side and clean up. I have not stayed in 3-star hotels, I think this hotel belongs specifically to 3. The concept of the hotel has changed significantly.
Let's go through cleaning the room. Well, it's really sad. I'll definitely attach a photo. The room is practically not cleaned. They just make the bed. If you have any questions, you need to call and ask them to bring it. I called the minibar at 14:00 to change the drinks. They forgot. I called at 17:30, they changed it at 19:00. They don't bring you a foot towel unless you ask. They bring it every other time. The balcony is not cleaned at all. The windows in our room have probably been washed since they were built. The mattress is very hard. It's impossible to sleep. In the morning my back hurts very much. The pillows are uncomfortable. I have never seen such horror in previous times. Everything is dirty and shabby. The fact that I will not recommend this terrible hotel to anyone is for sure. Well, of course, we definitely won’t come here again. In a word, the hotel has become disgusting. I won’t write anything about food, because after the poisoning I ate broth, boiled potatoes and boiled carrots.
If you want to ruin your vacation at your own expense, welcome. I completely forgot to say about the mud in the sea. Balls and plugs are constantly floating. In a restaurant, waiters used to come up and pour water into a glass, but now no one is interested in you. You'll pour it yourself. A lot of staff are from Kazakhstan. The guys are not trained at all. They walk back and forth. Creates the appearance of work. There was a time during dinner when they pulled a cart up to our table and started unloading the leftover food from the plates of the next table. Well, are you serious? Stand to the side and clean up. I have not stayed in 3-star hotels, I think this hotel belongs specifically to 3. The concept of the hotel has changed significantly.
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• traveled 1 year ago
We rested in this department at the end of September, beginning of October! The hotel is very beautiful, a lot of greenery! the staff is nice and friendly! We checked into the villa without additional payment, thank you very much! cleaning was done daily! the food is varied, the hotel is large and there are not always empty seats, you have to run around to find a free table! You have to stand in line to get coffee! there are a lot of people! the sunbeds are already occupied after breakfast!! ! I would especially like to highlight the guide from the Pegasus company! He didn’t even give us his phone number!! ! Solve your problems yourself! A terrible impression from such a guide, after meeting him the mood of the holiday was ruined! but the most interesting thing was ahead of us.
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We rested in this department at the end of September, beginning of October! The hotel is very beautiful, a lot of greenery! the staff is nice and friendly! We checked into the villa without additional payment, thank you very much! cleaning was done daily! the food is varied, the hotel is large and there are not always empty seats, you have to run around to find a free table! You have to stand in line to get coffee! there are a lot of people! the sunbeds are already occupied after breakfast!! ! I would especially like to highlight the guide from the Pegasus company! He didn’t even give us his phone number!! ! Solve your problems yourself! A terrible impression from such a guide, after meeting him the mood of the holiday was ruined! but the most interesting thing was ahead of us...when a driver from this company brought us to the wrong terminal!!! ! We were waiting for the plane where it doesn't fly! ! just a nightmare! we had to take a taxi for a lot of money!! ! We experienced horror in a foreign country and forgot about all the advantages of this hotel!
and we were not alone in this situation! Be careful if you are greeted by Pegasus and guide Shamil at this hotel! leave money for a taxi and solve your problems yourself!! !
and we were not alone in this situation! Be careful if you are greeted by Pegasus and guide Shamil at this hotel! leave money for a taxi and solve your problems yourself!! !
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• 5
I am resting now in this hotel. The first thing I want to say is that all the bad reviews are true! There is nothing for children except the fun park! The territory of the miniclub is abandoned, only 2 tiny rooms are open, 1 with very primitive toys (constructor and rocking horse, that's all! ), the other room is a labyrinth, in which there is a very unpleasant smell, and the child came out very dirty.
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I am resting now in this hotel. The first thing I want to say is that all the bad reviews are true!
There is nothing for children except the fun park! The territory of the miniclub is abandoned, only 2 tiny rooms are open, 1 with very primitive toys (constructor and rocking horse, that's all! ), the other room is a labyrinth, in which there is a very unpleasant smell, and the child came out very dirty. All other rooms are abandoned premises.
On the sea there are very large stones half a meter from the shore. The child's legs are all bruised.
No parties are held at all! No hotel has ever been so poor!
There is a lot of food. But she is all tasteless! I did not believe that it could be so! It's true.
I do not recommend this hotel. Is it for people of retirement age? And they met such people here, and they didn't like it
There is nothing for children except the fun park! The territory of the miniclub is abandoned, only 2 tiny rooms are open, 1 with very primitive toys (constructor and rocking horse, that's all! ), the other room is a labyrinth, in which there is a very unpleasant smell, and the child came out very dirty. All other rooms are abandoned premises.
On the sea there are very large stones half a meter from the shore. The child's legs are all bruised.
No parties are held at all! No hotel has ever been so poor!
There is a lot of food. But she is all tasteless! I did not believe that it could be so! It's true.
I do not recommend this hotel. Is it for people of retirement age? And they met such people here, and they didn't like it
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• 1
We stayed at this hotel last year. All was good. This is just horror. Zero service. If you need internet, don't even expect it to be at the pool or the beach. Yes, in principle, it is simply nowhere. But that's not the worst. The attitude is terrible. We came to dinner at the main restaurant, sat down at the table, the waitress came up to us and said, sorry this table is for the Turks.
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We stayed at this hotel last year. All was good. This is just horror. Zero service. If you need internet, don't even expect it to be at the pool or the beach. Yes, in principle, it is simply nowhere. But that's not the worst. The attitude is terrible. We came to dinner at the main restaurant, sat down at the table, the waitress came up to us and said, sorry this table is for the Turks. The table is located in a general restaurant on it there was no reservation sign or for VIP or something else. This is a huge disrespect. The waitress's name was Esma. No one will come to your table and ask what you want to drink. And this is a 5th check-in hotel? ! Just awful. But if your job needs the internet, don't even think about coming here. I have never seen such a terrible internet. In the bar they hide an elite alcoholic drink under the table. If you do not ask, they will pour you cheap stuff. If you say something, they pretend they don't understand.
Only when you already speak in a disgruntled tone, everyone immediately understands. The hotel has changed for the worse since last year. Only cleaning in the room is good
Only when you already speak in a disgruntled tone, everyone immediately understands. The hotel has changed for the worse since last year. Only cleaning in the room is good
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• 7
• traveled 3 years ago
I'll start from the beginning. The hotel sucks. For children, of course, it's good, but the animation is a disgrace. The staff is oh…lousy. The hotel, with the top five, was not even close. For starters, by paying (250 tr. for 3 people), we got a room, in the same world, with ants all over the room that crawled all over us all night.
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I'll start from the beginning.
The hotel sucks. For children, of course, it's good, but the animation is a disgrace.
The staff is oh…lousy. The hotel, with the top five, was not even close. For starters, by paying (250 tr. for 3 people), we got a room, in the same world, with ants all over the room that crawled all over us all night. Chain on the door, opens together with the jamb. The container either works or it doesn't. At the Reception we were told that this issue would be resolved, a Turkish ghoul came, filled everything with sealant, the stench was terrible. I had to go back to the Lobby. We changed the number with the help of our tour company (ArdiTour. St. Petersburg) without them we would not have coped. Thank you for not leaving us in difficult times.
Well, the room seems to be better, at first glance, but alas, the air conditioner, like that of the Nazis, turns off at exactly 4 in the morning, and not what requests, swearing, do not help... like talking to the wall. Calling the reception is useless or busy or no one picks up the phone, I had to go to them at 4 in the morning. But they didn’t turn on the condo at all soon, making such surprised faces, it’s strange - we wrote an application...
The refrigerator does not close, and there are expired, children's yoghurts in it.
Guides with tourists (trying to defend their rights and money) can calmly talk in raised tones. Our friend, who got a neighboring room, was given one for 4 people, a family room, also with a herd of ants, although they ordered a 2-room suite with a partition and a door. The kind, fat, Pegasus guide (it was 08/19/2021), to his indignation about the room, generally offered to leave the hotel, talk, where there are no cameras.
In front of us, the flight was postponed for 19 hours, but in this case, Pegasus is not responsible and does not provide a room for a family with 3 children, yes, a day, and so, sleep on a sun lounger or pay 190 €.
In the room, the sand from the bed was not removed once, because sneakers were stolen from the room from which we moved out earlier. In short, Hell, but that's not all! because of its size, although it flew with a whistle into the iron box measuring hand luggage. Well, we are a big company and we handed over our suitcase to our friends, seeing our suitcase again, from other people, the Turk snatched our passports with boarding passes, took our boarding passes and did not let us on the flight, setting aside. We stood for more than an hour, waiting for someone, either the police or the representative of the airline, the TURKISH BASTARD walked like a peacock around us and lamented (the police will come now). He just wanted to show his power, or he just liked our suitcase (a children's suitcase that I gave to my son). Realizing that this Utensils, went on principle, I had to give this creature a children's suitcase (the police never arrived and the representative of the air carrier never came), it grabbed an empty suitcase and, despite the overweight of hand luggage, let us through. Although without showing this suitcase, it was easy to get on the flight.
Outcome. Turkey is closed for me as a tourist, I will not go there, even with an additional payment on their part.
The hotel sucks (pay and live as you like), there were 10 days, I wanted to go home on the 3rd day.
It’s impossible to drink swill... I drank not to get drunk. The food is tasty, but very fatty (heartburn).
Pegasus is not a tour company, but simply a company that does not respect its tourists, absolutely does not respect anything but money. Which I definitely do not recommend, go on vacation, cattle 100%.
The Turks are squeezing money in full, apparently they missed the tourists for the pandemic.
Vacation ruined.
I do not recommend, not as a country, not as a 5 star hotel, which pulls a maximum of 2 stars.
Attitude towards tourists... on - 0 out of 5 points. Then think for yourself.
P. S. There is no place for such hotels and companies as Pegasus in the tour business market!! !
The hotel sucks. For children, of course, it's good, but the animation is a disgrace.
The staff is oh…lousy. The hotel, with the top five, was not even close. For starters, by paying (250 tr. for 3 people), we got a room, in the same world, with ants all over the room that crawled all over us all night. Chain on the door, opens together with the jamb. The container either works or it doesn't. At the Reception we were told that this issue would be resolved, a Turkish ghoul came, filled everything with sealant, the stench was terrible. I had to go back to the Lobby. We changed the number with the help of our tour company (ArdiTour. St. Petersburg) without them we would not have coped. Thank you for not leaving us in difficult times.
Well, the room seems to be better, at first glance, but alas, the air conditioner, like that of the Nazis, turns off at exactly 4 in the morning, and not what requests, swearing, do not help... like talking to the wall. Calling the reception is useless or busy or no one picks up the phone, I had to go to them at 4 in the morning. But they didn’t turn on the condo at all soon, making such surprised faces, it’s strange - we wrote an application...
The refrigerator does not close, and there are expired, children's yoghurts in it.
Guides with tourists (trying to defend their rights and money) can calmly talk in raised tones. Our friend, who got a neighboring room, was given one for 4 people, a family room, also with a herd of ants, although they ordered a 2-room suite with a partition and a door. The kind, fat, Pegasus guide (it was 08/19/2021), to his indignation about the room, generally offered to leave the hotel, talk, where there are no cameras.
In front of us, the flight was postponed for 19 hours, but in this case, Pegasus is not responsible and does not provide a room for a family with 3 children, yes, a day, and so, sleep on a sun lounger or pay 190 €.
In the room, the sand from the bed was not removed once, because sneakers were stolen from the room from which we moved out earlier. In short, Hell, but that's not all! because of its size, although it flew with a whistle into the iron box measuring hand luggage. Well, we are a big company and we handed over our suitcase to our friends, seeing our suitcase again, from other people, the Turk snatched our passports with boarding passes, took our boarding passes and did not let us on the flight, setting aside. We stood for more than an hour, waiting for someone, either the police or the representative of the airline, the TURKISH BASTARD walked like a peacock around us and lamented (the police will come now). He just wanted to show his power, or he just liked our suitcase (a children's suitcase that I gave to my son). Realizing that this Utensils, went on principle, I had to give this creature a children's suitcase (the police never arrived and the representative of the air carrier never came), it grabbed an empty suitcase and, despite the overweight of hand luggage, let us through. Although without showing this suitcase, it was easy to get on the flight.
Outcome. Turkey is closed for me as a tourist, I will not go there, even with an additional payment on their part.
The hotel sucks (pay and live as you like), there were 10 days, I wanted to go home on the 3rd day.
It’s impossible to drink swill... I drank not to get drunk. The food is tasty, but very fatty (heartburn).
Pegasus is not a tour company, but simply a company that does not respect its tourists, absolutely does not respect anything but money. Which I definitely do not recommend, go on vacation, cattle 100%.
The Turks are squeezing money in full, apparently they missed the tourists for the pandemic.
Vacation ruined.
I do not recommend, not as a country, not as a 5 star hotel, which pulls a maximum of 2 stars.
Attitude towards tourists... on - 0 out of 5 points. Then think for yourself.
P. S. There is no place for such hotels and companies as Pegasus in the tour business market!! !
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• 16
I have been to Turkey many times and this is the best SPA, IMHO. 10 out of 10! Massage masters are Balinese (a woman named Putu does me). I know a little about anatomy and biomechanics. She does massage competently, works out hyperresponsive muscles and trigger points. At the same time, everything is somehow carefully and smoothly, for the first time I am quite relaxed during a massage (and I am that terry controller! ).
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I have been to Turkey many times and this is the best SPA, IMHO. 10 out of 10!
Massage masters are Balinese (a woman named Putu does me). I know a little about anatomy and biomechanics. She does massage competently, works out hyperresponsive muscles and trigger points. At the same time, everything is somehow carefully and smoothly, for the first time I am quite relaxed during a massage (and I am that terry controller! ).
The design of the room is simply bombastic, beautiful, like in a fairy tale! There is an ice shower in the hammam) aromas of oriental incense and pleasant melodies are everywhere. .
In a word, I recommend the SPA! If you are at the hotel now, then go for a massage, you will like it!
Special thanks to Abdurakhman for his friendliness, attentiveness to guests and a tour of the hotel!
I will write about the hotel itself in the next review.
In general, everything has become much better than in previous reviews (special thanks for them, I arrived mentally prepared for "hell", but the reality turned out to be much nicer!
Massage masters are Balinese (a woman named Putu does me). I know a little about anatomy and biomechanics. She does massage competently, works out hyperresponsive muscles and trigger points. At the same time, everything is somehow carefully and smoothly, for the first time I am quite relaxed during a massage (and I am that terry controller! ).
The design of the room is simply bombastic, beautiful, like in a fairy tale! There is an ice shower in the hammam) aromas of oriental incense and pleasant melodies are everywhere. .
In a word, I recommend the SPA! If you are at the hotel now, then go for a massage, you will like it!
Special thanks to Abdurakhman for his friendliness, attentiveness to guests and a tour of the hotel!
I will write about the hotel itself in the next review.
In general, everything has become much better than in previous reviews (special thanks for them, I arrived mentally prepared for "hell", but the reality turned out to be much nicer!
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• 4
• traveled 3 years ago
There is no smell of luxury there, everything is shabby and tattered. Checked in at 15.00, instead of 14, and this despite the fact that we arrived at the hotel at 6 in the morning. The rooms do not match, instead of 42 sq. m, maximum 25 with a balcony and a bathroom, the sconces fall off, the wire is rewound on the floor lamp with electrical tape, the light is constantly knocked out, they clean every day, but not very good, at least leave it for tea, at least not, you won’t see swans from towels here, mini-bar meager, replenished at random.
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There is no smell of luxury there, everything is shabby and tattered. Checked in at 15.00, instead of 14, and this despite the fact that we arrived at the hotel at 6 in the morning. The rooms do not match, instead of 42 sq. m, maximum 25 with a balcony and a bathroom, the sconces fall off, the wire is rewound on the floor lamp with electrical tape, the light is constantly knocked out, they clean every day, but not very good, at least leave it for tea, at least not, you won’t see swans from towels here, mini-bar meager, replenished at random. Beach with sand, actually 50 meters, the rest is large pebbles (stones). The food is more or less, but if something tasty, such as grilled lamb or trout, then there are 50 people in line, smoke from the grill on half the pool, flies in the dining room (namely, the dining room, not the restaurant), the chairs are dirty, stained. In the bars by the pool there is always a queue, there are not enough bartenders, cocktails are g. . . obviously, they are constantly trying to pour a local shmurdyak instead of the original. Animation no, the animators are working on ot. . . bis.
The hotel has three restaurants, two of them are free, fish and Turkish, and paid Italian. To get into the free one, you need to sign up a week in advance, immediately upon arrival, maybe then you will get on the last day of your stay. Actually, the story with the restaurant prompted me to write this review, and therefore 1 point, so maybe 3. I came to order a free restaurant, and they tell me that there is no entry for the next 4 days, and they offer a paid one for 10 euros per person, I think, okay, let's try. Filled out a questionnaire, wrote out a check, they say pay until 19.00 the next day. I asked what would happen if I did not pay, well, you never know, the girl replied that nothing would happen, do not pay, then the order is cancelled. Well, we didn’t have time for dinner the next day, as we went to Kemer, well, we walked for a long time. And when I check out, they show me a debt of 30 euros, pay it or we won’t let you out of the hotel, and the time is 4 in the morning. I yelled, cursed everyone, the chick from the reception called somewhere, they told him to pay or the guards would not let him out of the hotel. The guide came up, asked what problems I had, I told her, she got frostbite and stepped aside. In general, I threw this money in the face, let them choke.
I do not recommend visiting this hotel, and if you dare, then do not try to order anything paid. This hotel is not worth the money you pay for it, objectively, despite the money scam incident.
The hotel has three restaurants, two of them are free, fish and Turkish, and paid Italian. To get into the free one, you need to sign up a week in advance, immediately upon arrival, maybe then you will get on the last day of your stay. Actually, the story with the restaurant prompted me to write this review, and therefore 1 point, so maybe 3. I came to order a free restaurant, and they tell me that there is no entry for the next 4 days, and they offer a paid one for 10 euros per person, I think, okay, let's try. Filled out a questionnaire, wrote out a check, they say pay until 19.00 the next day. I asked what would happen if I did not pay, well, you never know, the girl replied that nothing would happen, do not pay, then the order is cancelled. Well, we didn’t have time for dinner the next day, as we went to Kemer, well, we walked for a long time. And when I check out, they show me a debt of 30 euros, pay it or we won’t let you out of the hotel, and the time is 4 in the morning. I yelled, cursed everyone, the chick from the reception called somewhere, they told him to pay or the guards would not let him out of the hotel. The guide came up, asked what problems I had, I told her, she got frostbite and stepped aside. In general, I threw this money in the face, let them choke.
I do not recommend visiting this hotel, and if you dare, then do not try to order anything paid. This hotel is not worth the money you pay for it, objectively, despite the money scam incident.
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• 11
Dirty, old, lack of sanitation hotel. Discos until 12 at night such that the windows are shaking. No soundproofing! Food for a rating of 3, no variety, food quality called "the stomach does not hurt and it's already good. "In part of the hotel air conditioners do not work and in some rooms the kitchen stinks.
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Dirty, old, lack of sanitation hotel. Discos until 12 at night such that the windows are shaking. No soundproofing! Food for a rating of 3, no variety, food quality called "the stomach does not hurt and it's already good. "In part of the hotel air conditioners do not work and in some rooms the kitchen stinks. I visited a considerable number of hotels in Kemer, I have never seen such a number of scandals and conflicts anywhere. People are outraged by the service of the staff, the lack of frequency and any primitive security measures in connection with the coronavirus.
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• 3
• traveled 3 years ago
1. No sound insulation, if Russian cattle settles behind your wall (as in our case), the rest will be completely ruined, you will hear their obscenities, laughter, screams, yells, and if they are also with children, you can safely pack up and go home, because you definitely won’t be able to sleep and relax in silence in the room.
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1. No sound insulation, if Russian cattle settles behind your wall (as in our case), the rest will be completely ruined, you will hear their obscenities, laughter, screams, yells, and if they are also with children, you can safely pack up and go home, because you definitely won’t be able to sleep and relax in silence in the room. The receptionist is unlikely to help you in this matter, they do something only when it is time to call the police. If something happens, security is unlikely to come to you, again, they will only begin to act when you reach the reception desk. No one is watching the cameras, emergency phones do not work everywhere, you are left alone with the problem.
2. Tired renovation, rooms are not up to 5 stars, the furniture can be seen to be old, everything is gradually falling apart. The photo showed the condition of the main building and the gym. It looks very gloomy, with us the water in the indoor pool turned green, it was simply fenced with red ribbons, and the water continued to bloom and smell in the heat. It hadn't been cleaned before we left.
3. The contingent of this hotel is a different story - if you are young people and want to relax without children in a party place for adults, run away from here. Every day you will regret more and more that you came to Amara. Only families with ill-mannered children rest here, screams and yells are heard everywhere: on the beach, in the hotel, on the territory of the hotel, in the restaurant, the impression is that they arrived in Anapa, and not in a foreign hotel with the name “luxury”. Because of this, there is practically no at least one secluded place on the territory where you could sit and enjoy your vacation. I want a quiet rest, relaxation, as a result, the mood was spoiled already in the first days.
4. The beach is long, but sun loungers are not everywhere, so be prepared for the fact that you may not have enough space. Have to lie in the sun or on the aisle. The entrance to the sea consists of stones, during our stay there were often waves, so it was very painful to enter the water. If there are no special slippers, you can cut yourself. Also, vendors and spa workers constantly walk along the sun loungers, who importunately offer their services every day, catch on the territory, do everything to raise their voice at them, many vacationers could not withstand such pressure and put them in their place.
5. Animation was in the pool and in the bar area in the evenings, mainly for children, adults do not need it, if some came up with activities, no one wanted to participate in this. Everyone sat in their seats and waved off the animators. The most terrible music was played at the disco, it remained to wait for this nightmare to end.
One evening, the hotel organized a small concert: they set up a stage, neon-lit tables, and handed out cocktails. Even if the show starts at 22-23 hours, everything will be filled with children and their parents. Young and unencumbered by family routine people will feel superfluous here 24/7. During the show, the smoke machine started working, all the children ran to the stage, loomed and spun around the smoke, until they were dispersed, they were not allowed to listen to music in peace, because their parents had not taught them how to behave appropriately during performances.
Musicians played live music in the lobby, only children sat on the sofas, who did not care about what was happening around: they screamed and laughed. It was impossible to watch the speakers because of the constant noise in the background, the parents of these children silently watched everything and did nothing. After the musicians played the piece, no one clapped for them. It is immediately clear that incivility flourishes to the fullest in this place, so if you are connoisseurs of beauty, look for a better hotel, respect yourself.
6. As for the food in this "luxury" place: flies were flying everywhere inside the restaurant, they sat on food, among the buffet, and in the plates of vacationers, mold was visible on the grilles of air conditioners in the halls. The food in the dining room is scarce, there is little choice, there are no queues for delivery, as everyone imposes themselves, but if something tasty appears, be prepared to still stand among the crowd of people, they sort everything out quickly and inadequately. It seemed that many saw the buffet for the first time, as if they had come from a hungry land, so long as no one else got it.
There are few places, there is not enough space for the whole hotel, we often had to go outside to eat in stuffiness. You won't find any frills here. Nobody follows the dress code, someone even came with an air mattress in their hands, in swimsuits and swimming trunks with flip flops.
7. The territory of the hotel is well-groomed, there is where to walk among the strollers)))
8. Check-in - all the rooms were occupied, since the flight was difficult and without food, there were queues at the airport itself, I wanted to get into the room as soon as possible, they paid extra for a sea view - they settled right away, so I would have to wait 4-5 hours in the lobby with suitcases .
9. There was no information in the hotel, everything had to be asked at the reception.
We very much regretted that we visited this place, for the money that we gave, it was possible to go to something more worthwhile, so do not be fooled by a beautiful picture, but listen to the negative reviews and think a hundred times whether you need it here. If you are a young couple, immediately mark 16+ when choosing a hotel, then you can enjoy a joint and carefree vacation.
2. Tired renovation, rooms are not up to 5 stars, the furniture can be seen to be old, everything is gradually falling apart. The photo showed the condition of the main building and the gym. It looks very gloomy, with us the water in the indoor pool turned green, it was simply fenced with red ribbons, and the water continued to bloom and smell in the heat. It hadn't been cleaned before we left.
3. The contingent of this hotel is a different story - if you are young people and want to relax without children in a party place for adults, run away from here. Every day you will regret more and more that you came to Amara. Only families with ill-mannered children rest here, screams and yells are heard everywhere: on the beach, in the hotel, on the territory of the hotel, in the restaurant, the impression is that they arrived in Anapa, and not in a foreign hotel with the name “luxury”. Because of this, there is practically no at least one secluded place on the territory where you could sit and enjoy your vacation. I want a quiet rest, relaxation, as a result, the mood was spoiled already in the first days.
4. The beach is long, but sun loungers are not everywhere, so be prepared for the fact that you may not have enough space. Have to lie in the sun or on the aisle. The entrance to the sea consists of stones, during our stay there were often waves, so it was very painful to enter the water. If there are no special slippers, you can cut yourself. Also, vendors and spa workers constantly walk along the sun loungers, who importunately offer their services every day, catch on the territory, do everything to raise their voice at them, many vacationers could not withstand such pressure and put them in their place.
5. Animation was in the pool and in the bar area in the evenings, mainly for children, adults do not need it, if some came up with activities, no one wanted to participate in this. Everyone sat in their seats and waved off the animators. The most terrible music was played at the disco, it remained to wait for this nightmare to end.
One evening, the hotel organized a small concert: they set up a stage, neon-lit tables, and handed out cocktails. Even if the show starts at 22-23 hours, everything will be filled with children and their parents. Young and unencumbered by family routine people will feel superfluous here 24/7. During the show, the smoke machine started working, all the children ran to the stage, loomed and spun around the smoke, until they were dispersed, they were not allowed to listen to music in peace, because their parents had not taught them how to behave appropriately during performances.
Musicians played live music in the lobby, only children sat on the sofas, who did not care about what was happening around: they screamed and laughed. It was impossible to watch the speakers because of the constant noise in the background, the parents of these children silently watched everything and did nothing. After the musicians played the piece, no one clapped for them. It is immediately clear that incivility flourishes to the fullest in this place, so if you are connoisseurs of beauty, look for a better hotel, respect yourself.
6. As for the food in this "luxury" place: flies were flying everywhere inside the restaurant, they sat on food, among the buffet, and in the plates of vacationers, mold was visible on the grilles of air conditioners in the halls. The food in the dining room is scarce, there is little choice, there are no queues for delivery, as everyone imposes themselves, but if something tasty appears, be prepared to still stand among the crowd of people, they sort everything out quickly and inadequately. It seemed that many saw the buffet for the first time, as if they had come from a hungry land, so long as no one else got it.
There are few places, there is not enough space for the whole hotel, we often had to go outside to eat in stuffiness. You won't find any frills here. Nobody follows the dress code, someone even came with an air mattress in their hands, in swimsuits and swimming trunks with flip flops.
7. The territory of the hotel is well-groomed, there is where to walk among the strollers)))
8. Check-in - all the rooms were occupied, since the flight was difficult and without food, there were queues at the airport itself, I wanted to get into the room as soon as possible, they paid extra for a sea view - they settled right away, so I would have to wait 4-5 hours in the lobby with suitcases .
9. There was no information in the hotel, everything had to be asked at the reception.
We very much regretted that we visited this place, for the money that we gave, it was possible to go to something more worthwhile, so do not be fooled by a beautiful picture, but listen to the negative reviews and think a hundred times whether you need it here. If you are a young couple, immediately mark 16+ when choosing a hotel, then you can enjoy a joint and carefree vacation.
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It all started with the fact that we were not given the room that we paid for, without a balcony and with two separate beds and obviously not 42 meters, as indicated in the reservation. As a result, after calling the senior manager, it turned out that that number simply did not exist, they were all sorted out, but it will be there tomorrow.
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It all started with the fact that we were not given the room that we paid for, without a balcony and with two separate beds and obviously not 42 meters, as indicated in the reservation. As a result, after calling the senior manager, it turned out that that number simply did not exist, they were all sorted out, but it will be there tomorrow. Turkish tradition to "feed" tourists with breakfast. As a result, we decided not to spoil our vacation and paid extra $72 for a normal room. It seems to be a little, but the sediment remained. The room itself is good, no issues. Now about the hotel, at the moment not everyone has managed to check in, since Turkey has been open since the 21st, but there are already a lot of people, which spoils the rest, there are not enough sunbeds, there is a queue at the bars. I don't know what will happen when fully loaded.
The food is good, there are no questions about the food. But the staff absolutely does not care about anything, I asked 10 staff members if it is possible to smoke by the pool, where there are children around, they said they did not know. No one has ever dealt with this situation. It turns out you are sitting on the pool, and around you there are 5 more people smoking endlessly, very nice. The sea in this place is not very beautiful, the coastline is small, the sunset is normal.
Bottom line: the hotel with the loud name of Luxury is very far from it. They managed to take a ticket for 100 thousand for two for 7 days, then the prices rose to 180 thousand, but 100 thousand is the limit for this hotel.
The food is good, there are no questions about the food. But the staff absolutely does not care about anything, I asked 10 staff members if it is possible to smoke by the pool, where there are children around, they said they did not know. No one has ever dealt with this situation. It turns out you are sitting on the pool, and around you there are 5 more people smoking endlessly, very nice. The sea in this place is not very beautiful, the coastline is small, the sunset is normal.
Bottom line: the hotel with the loud name of Luxury is very far from it. They managed to take a ticket for 100 thousand for two for 7 days, then the prices rose to 180 thousand, but 100 thousand is the limit for this hotel.
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