Asteria Venus Didim 5*– Reviews

8
Rating 6.010
based on
8 reviews
№4 in the hotel rating Didim
6.6 Rooms
5.3 Service
5.0 Cleanliness
6.1 Food
6.3 Amenities
The hotel is located on the beach in the village of Akbuk. Built in 2014. The hotel is perfect for families, including those with children. It consists of eight 2-storey blocks and one 3-storey building with one elevator.More →
аватар _35213
 •  traveled 5 years ago
Rating 2.0
We went to Turkey with a group of five families, all with children. The youngest, my daughter, is a year and three months old. To say this hotel is terrible is an understatement! Immediately upon arrival, as soon as I had an afternoon snack at a cafe by the beach and tried imitation nuggets cooked in rancid butter, I realized that we were stuck! Unsanitary conditions everywhere! The stains from spilled liquids kept throughout our stay, wherever we noticed them: on the steps to the dining room, on the floor by the pool, on the paths! No one was going to wash them off and, probably, only rain could solve this problem! Accordingly, these spots attracted flies, which spread the infection on plates and food! This is complete trash! If cats can be treated as an attribute of a hotel, then when a dog with signs of lichen jumped up and down on the sofas on which the children sit, before that. … More ▾ We went to Turkey with a group of five families, all with children. The youngest, my daughter, is a year and three months old.
To say this hotel is terrible is an understatement! Immediately upon arrival, as soon as I had an afternoon snack at a cafe by the beach and tried imitation nuggets cooked in rancid butter, I realized that we were stuck!
Unsanitary conditions everywhere!
The stains from spilled liquids kept throughout our stay, wherever we noticed them: on the steps to the dining room, on the floor by the pool, on the paths! No one was going to wash them off and, probably, only rain could solve this problem! Accordingly, these spots attracted flies, which spread the infection on plates and food! This is complete trash!
If cats can be treated as an attribute of a hotel, then when a dog with signs of lichen jumped up and down on the sofas on which the children sit, before that... Tin is everywhere!
People didn't just protest, they threw towels out of the window onto the lawn to get the rooms cleaned! But the towels continued to lie for days!
Can you imagine it?
Nutrition: I'm just in the deepest stupor! Of the three dishes, one will be really sour! At the remark, the waiters shrug their shoulders!
I thought there were watermelons, damn it! The day is normal, the day is sour in its own juice. . .
On the second day, everyone stayed close to the toilets, as everyone's stomachs were torn off, intestinal disorders began : (
It was like hell!
It got to the point that travel agencies began to evacuate vacationers from the hotel.
The first were taken out by the British, Germans, Czechs and other Europeans.
Anex-tour was also sent to us and they offered to take part of it to one hotel, others to another! Me, my daughter and son in one hotel, and my wife and eldest son in another hotel! YOU REPRESENT SUCH PINDETS!!!??? ? This despite the fact that the whole group was torn apart, so also the families were divided in half! AND THIS IS ALL AT OUR ACCOUNT!
After this hotel, I do not want to go to Turkey at all! It was something unthinkable, absurd, humiliating, and even for our money!
When we made a scandal, after a day of bickering, we were still offered to move to the Kustur hotel, which turned out to be a very good five. And we stayed there for two days out of 11, which we bought from the Anex-tour.
And the rest of the time we were in HELL!
We went to the supermarket nearby, bought yogurts for children, took beer and snacks for beer.
Honestly, it was the worst thing that happened to me on vacation in my entire life!! !
аватар li7211555
Well, this is the first time I am writing a review about a hotel, although it is rather a cry from the heart, perhaps my text will be a strong argument in choosing this place to stay. Hotel As soon as we arrived, to be honest, I wanted to run away, but alas, it was this 5-star Hotel that was paid for, I’ll say right away that they awarded the stars to themselves, since the Hotel is very modest, small, shabby and unkempt from the door (((If you look at the photos to booking, then everything is far from being so, and believe me, these are just trifles. … More ▾ Well, this is the first time I am writing a review about a hotel, although it is rather a cry from the heart, perhaps my text will be a strong argument in choosing this place to stay.
Hotel
As soon as we arrived, to be honest, I wanted to run away, but alas, it was this 5-star Hotel that was paid for, I’ll say right away that they awarded the stars to themselves, since the Hotel is very modest, small, shabby and unkempt from the door (((If you look at the photos to booking, then everything is far from being so, and believe me, these are just trifles. I exhaled a little, of course, already negative, but still decided to warn and express my opinion.
You can describe the moments of the old age of this hotel for a long time (Furniture and doors in the bathrooms, sagging and stratified from dampness, construction dust in the rooms, crumbling plaster on the facades, a weak irrigation system of greenery and the result is lawns that have dried up in spots, etc. , etc. ) but all this is nothing, because I knew that the hotel is not new. But the human factor of cleanliness and responsibility, the personnel management system is terrible. How can you accommodate a mother with a child and a grandfather in a room where there is one single bed ? ! At the same time, we were all provided with the number block "H" where there is a complete mess and dirt with a view of the garbage. There were no words to describe my emotions and I wanted to speak out, but even here the jamb is not a single Russian-speaking staff, tin, since they position themselves as 5-star luxury and most of their guests are from Slavic countries.
Somehow miraculously, we Type changed the room in the same block on the second floor, with the ascent of a narrow spiral staircase without light (I remind you that I am with a small child and a stroller, it is logically true from the administration) to a tiny room with two single beds, but a crib again, in the span (there is simply no place to put it).
We were brought to the Hotel at 4:30 pm and only at 7 the hotel guide Ruslan arrived. Thank you very much, but while we were having dinner, we were changed to a room in another block, with a distant view of the sea and hills with wind deflectors - nice, especially after the first impression.
We were very happy, but I will share further. All mirror and glass surfaces are stained and streaked, on the metal elements of plumbing and surfaces in the bathroom there are oily fingerprints and stains from a rag. There is dust and dried sticky brown streaks on the bedside tables on the surfaces in the room - it’s honestly nonsense to see this, and this is taking into account that while we were at the sea today we were doing “cleaning the room”, the picture has not changed in any way except for folding the towels and making the bed.
Oh yes, it killed that even dirty ear sticks, before our settlement, both lay on a shelf in the bathroom, and remained untouched, probably this is some kind of interior decor and I did not understand the idea. It’s disgusting and disgusting with a child, as I’ve already made sure that after the previous tenants they don’t do any general cleaning with cleaning products. So think about whether your Health is worth the risk. For 10 days of stay, the first two days of the Type came to clean (make the bed) and on the 7th day after the scandal and the hospital, about it a little lower. This is the first hotel in the world where it was necessary to wash the floors and wipe the Furniture and, sorry, wash the toilet, as it was disgusting to even approach with a child. If I knew, I would give the owner a domestos. And so I had to look for detergents for cleaning on my own.
I also had to go to the laundry myself for clean towels and bed linen.
If it happens that you feel bad at night, then no one will meet you at the Reception except for sleeping dogs. The attitude of the manager Aladin to the guests simply does not even fit into the framework of service and ethics, he allows himself to laugh in response to pleas and tears...
Food
The choice is small, from the word at all, but I'm not picky. There is fish, chicken too, rice and pasta, greens, vegetables, soups - not edible for me, from fruits: watermelon, melon, apples - the first 4 days, but thanks for that too, then nectarine and grapes slipped once, and plums were added . Of the 10 food warmers for breakfast, 5 are heated yesterday's bakery products. For small children, NOTHING, so they got out as best they could. The promised children's buffet includes 2 empty food warmers and a Kids buffet sign. Shock. For breakfast every day, from milk porridges, only semolina is sooo alive, about buckwheat, vermicelli, oatmeal, rice, etc. probably not heard. On the 5th day of my family there were terrible pains in the abdomen and the child had severe poisoning - vomiting all night. Nobody at the Reception! Not to call a doctor, not to change the bed, as everything was dirty overnight (((
In the laundry room, a person was sleeping in a laundry container, apparently tired, but why in a container with linen intended for rooms.
After the insurance trip to the hospital, I was just in hysterics, since it was impossible to feed with the same food and I needed dietary food, the guide got frostbite and did not even get in touch after my State of emergency message. Let's just say it took me 4 hours of time and continuous tears in search of help around the hotel in resolving the issue of food for the baby. Anex tour disclaimed responsibility for helping, thanks only to Ramil for the translation services, as the hotel staff only speaks Turkish and English is very poor. Thanks to Aysel (security service) and Melisa (for working with guests) and Ezgun (restaurant administrator) who got into the position and contributed to the preparation of 2 portions of the simplest soup 3 times in laziness for the remaining few days of "rest".
Sea
I don't even know. . . it's my first time on the Aegean coast and I expected more. To a depth of 100 meters along the neck. You need to go to the depth along rather thick grass, with which the bottom is completely covered - this is how it grows, and it can be quite unpleasant from shells and pebbles, but mostly sand. Unpleasant without special shoes. I thought what the whole coast is, but no. . the coastline of the nearby Holiday Hotel was perfect! Cleanly cleaned, the sand in the sea and not a single pebble and algae, it just turns out that you need to deal with the hotel, including the sea comfort zone, and not fuck and let it take its course. Early in the morning, the water in the sea is clear and clean until they are shaken up, but garbage and snack packages are also found. At a depth, the bottom is very clean sand and the water is transparent, but there is no beautiful azure color as in the pictures.
Coast
Sand. And then the thick grass begins. The beach is removed only from urns. On the 3rd day, I cut my leg right on the shore on the glass of a glass. Cups and scattered rubbish accompanied from the beginning to the end of our stay. Here is the beach cleaning. All vacationers from the situation in the hotel were shocked! According to the stories of those who came a second time - heaven and earth. The new owner just killed everything in this hotel.
Staff
Very untidy. Boys, attendants work hard, good. But the managers, I'm shocked. For example, at the Reception a guy screams and snorts, he can turn around and hide in his closet. People who come to rest are shocked by such an attitude. At first, he settles in the dirtiest building, and only after the scandal and the arrival of the guide, the situation changes.
The aunts who clean the rooms look nice, but they just change the towels and sweep the room with a dirty mop, the garbage from this just flies around the sides and that's it, that's the whole cleaning. There is no mention of any disinfection of the bathroom. Probably detergents, at least they don't give them domestos. Something like this.
During the rest in the room with the type of cleaning came only the first 2 days out of 10 and the last 2 days for the money. But dirty other people's sticky patches on the furniture and cotton swabs were removed only on the last day after she pointed her finger and gave money.
If you are with children
Be prepared to take with you completely all the food in jars and a bag, as there is nothing dietary and boiled.
If you are with a stroller, then be prepared to take it up and down to the restaurant about 30 high steps, as there is no elevator, and we did not find the lift for the disabled working.

I will answer many questions and send photos and videos of the real hotel, but save your nerves and health, choose another hotel.
Гид предложил написать свои жалобы на бумаге, так как каждый день люди приехавшие отдыхать просили убрать номера и тд... но в ответ лишь бумага стерпит. За 10 дней убрали и то в кавычках 3 раза, даже деньги не помогли, просто нет такого даже понятия как чистота и дезинфекция сан узла Прикроватная тумбочка в таком состоянии была как нас заселили и при отъезде, за 10 дней никто на неё не обратил внимания Мы заселились они лежали и 10 дней эти ватные палочки ждали что их уберут, но увы... на полочку где лежали полотенца в ванной никому нет дела. Так что может из уберут следующие гости, так как убирающий персонал засранки! Заход в море. Густая трава по которой не то что противно, а поболтано заходить в море. Управляющим все равно на то что нужно чистить и готовить берег к сезону. Осколок на берегу где могут ваши дети гулять по песочку без обуви А это я разрезала ногу наступив на Стекло прямо на бережку «чисто убранного» отеля. Суки! Нет слов как можно так относиться к отдыхающим! Сказать что противно заходить в море - ничего не сказать Картинка с воды отеля, если смотреть на сайте тотальностью не соответствует
аватар totra
We arrived on 26/08 at 14:30, settled us in 3.5 hours. The rooms are more or less, but the cleaning is just terrible! Food is a solid 3-ku, you will have to hunt for fruit, dirt and stench are everywhere, in the dining room where drinks are poured there is a terrible smell of sewage, the staff is dressed in dirty clothes, crumbs from the table are brushed off on the floor, on chairs and sofas, cats and stray dogs are everywhere . … More ▾ We arrived on 26/08 at 14:30, settled us in 3.5 hours. The rooms are more or less, but the cleaning is just terrible! Food is a solid 3-ku, you will have to hunt for fruit, dirt and stench are everywhere, in the dining room where drinks are poured there is a terrible smell of sewage, the staff is dressed in dirty clothes, crumbs from the table are brushed off on the floor, on chairs and sofas, cats and stray dogs are everywhere . While no one is there, the animals lie on sunbeds on towels or frolic on tables and chairs in the dining room. The beach is very narrow and dirty, all the sand is in cigarette butts that are not removed, the sea, as they say in many reviews, is very shallow. This is the only time we wanted to quickly end this vacation.
аватар bodya696969
So gentlemen tourists. Hotel: the area is large, green well-groomed. There are two pools, a large one and a small one with a slide. The beach is a narrow strip 15 m wide and 200 m long, which seems to be not bad, but a third of the beach is apparently reserved for local Turks, there are no sun loungers and umbrellas. … More ▾ So gentlemen tourists. Hotel: the area is large, green well-groomed. There are two pools, a large one and a small one with a slide. The beach is a narrow strip 15 m wide and 200 m long, which seems to be not bad, but a third of the beach is apparently reserved for local Turks, there are no sun loungers and umbrellas. There really isn't enough space. Some tricky places are occupied in the evening, there are no beach towels by 9 am. Entry into the sea is sandy, gentle, to a depth of 150-200 meters knee-deep. There is a bar on the beach, snacks, alcohol, tea, coffee, water. Beer ends before 12 o'clock everywhere (on the beach and near the pool) and here it's like UAll. The food is no frills, but quite edible.
About the numbers. We first got a room in section D. The room was clean and spacious, everything worked, but I was not satisfied that instead of a double bed there were two single beds pushed together and a balcony with glass side partitions (everyone sees you and you see everyone on the right and left) like in an aquarium, and the sun is hot from morning to evening. He asked me to change it, and then it started, I don’t understand yours, no one speaks Russian, only a few know English. In the end, with the help of the guide Ruslan (God bless him with health and longevity), they promised us to change the room the next day, and they did change it to section C. The room is smaller, but cozy.
Regarding the check-in, we arrived at the hotel at 8 am, asked to check in earlier, they said that there were no rooms ready, they offered money, still not. Generally settled in at two o'clock in the afternoon. Later, I realized what the problem was. The vacant rooms begin to be cleaned after 12 noon, so they don't have time to clean the occupied rooms. For a week of stay, towels were changed and water was put on once, I won’t say anything about cleaning. And it's 5 stars for 1500€ for 9 nights. As for me, this is a Turkish hotel for Turks. The hotel staff is completely unprepared for a European tourist and probably never will be.
According to the contingent, if anyone is interested: 70% Poles, 25% Turks, 5% Slavs. This hotel will be interesting for tourists with small children, young people have nothing to do here, pensioners will also not be easy. I really hope that my review will be useful for those who are looking at this hotel, and for those who have already purchased a tour. At the moment I am still in this hotel, so if you have any questions, write, I will try to answer everything.
аватар kaniukvolodya
 •  traveled 5 years ago
Rating 10.0
Beautiful sea. Under the feet of many crabs. There is no Wi-Fi in the rooms, only in the recreation area (restaurant, cafe, reception). The car is bad. Everyone orders a sprite (7ap). There is a lack of Ukrainian channels, mostly Russian. A lot of Poles. … More ▾ Beautiful sea. Under the feet of many crabs. There is no Wi-Fi in the rooms, only in the recreation area (restaurant, cafe, reception). The car is bad. Everyone orders a sprite (7ap). There is a lack of Ukrainian channels, mostly Russian. A lot of Poles.
Голубий краб, впійманий поруч з готелем
аватар Igor152350
 •  traveled 6 years ago
Rating 9.0
The hotel was chosen by ourselves. Checked in quickly, everything was fine. The hotel area is normal, small. The Internet is bad, the animation is 5. The food is good. The only negative is that we had to rest without a child, as he fell ill before leaving, and we were never able to reschedule the tour. … More ▾ The hotel was chosen by ourselves. Checked in quickly, everything was fine. The hotel area is normal, small. The Internet is bad, the animation is 5. The food is good. The only negative is that we had to rest without a child, as he fell ill before leaving, and we were never able to reschedule the tour.
аватар isbitnaya
To begin with, the climate of this region is mild, which pleased me the most! The hotel grounds are fantastic, in the shade of a eucalyptus grove it is nice to relax at lunchtime. It can be seen that the territory is given priority, it is always clean, the grass and bushes are trimmed. The pool is wonderful, the beach is small but well-groomed, the sea is shallow and warm, it is a paradise for children! A wonderful varied menu, the food is very tasty, a lot of fruits, sweets are excellent, especially delicious baklava. … More ▾ To begin with, the climate of this region is mild, which pleased me the most! The hotel grounds are fantastic, in the shade of a eucalyptus grove it is nice to relax at lunchtime. It can be seen that the territory is given priority, it is always clean, the grass and bushes are trimmed. The pool is wonderful, the beach is small but well-groomed, the sea is shallow and warm, it is a paradise for children! A wonderful varied menu, the food is very tasty, a lot of fruits, sweets are excellent, especially delicious baklava. Once we got to sushi, it was very tasty! Wonderful coffee. Ice cream is delicious! Be sure to try gozleme and Turkish pizza! Delicious! The staff is friendly. Animation at the highest level! You won't be bored. The guys entertain well, water polo and volleyball at the highest level. Regarding the room: in general, it’s good, we were in a distant building, so I can’t say for all the rooms of the hotel, it was comfortable in our room, but a folding chair bed for a 12-year-old child is not comfortable! And the mattresses would do well to be replaced, not very soft! And it was so clean, cleaned every day. Shower gel, shampoo, hair conditioner replenished every day, shaving foam, razor, toothbrushes, body lotion - one time upon check-in. The water was replenished in the room every day.
Would love to come here again! Definitely recommend to everyone! Especially for families with small children, they will be fine here !!! ! Be sure to take a tour of Didyma at the Temple of Apollo. An unforgettable sight!
Море Северный паб Терраса главного ресторана Вид с террасы главного ресторана Рыбка особенно вкусная Пляж Пляж
аватар vikson
 •  traveled 7 years ago
Rating 7.0
An ideal hotel for families with children: a miniclub, water slides, minidisco, in general, there was no time for children to be bored. The beach is of course disgusting, if 1 m of the coast can be called a beach, and go to a depth of 150 m, but we were always by the pool ( you can’t drag a child into the sea) so we didn’t care about this fact. … More ▾ An ideal hotel for families with children: a miniclub, water slides, minidisco, in general, there was no time for children to be bored. The beach is of course disgusting, if 1 m of the coast can be called a beach, and go to a depth of 150 m, but we were always by the pool ( you can’t drag a child into the sea) so we didn’t care about this fact. As for food, I liked everything, very varied cuisine. The rooms have a good fresh renovation, but for some reason we had bare wires sticking out above the bedside table (((, cleaning every day. There is no Wi-Fi in the rooms, only in the recreation areas (restaurant, cafe, reception). Oh yes, and many thanks to the animation very funny guys!! ! All day there were some entertainments, games. Special thanks to Amira for the opportunity to spend a couple of hours without her beloved children)))


avatar id309417245
We choose a hotel with beautiful nature and good sea at the end of May. Good price for a chain of these hotels. What do you think? Thanks
8 years ago  •  5 subscribers 11 answers
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‹ Hotel Asteria Venus Didim 5*
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Rating 9.0
Turkey, Didim
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Отель расположен на берегу моря в посёлке Акбюк. Построен в 2014 году. Отель прекрасно подойдёт для семейного отдыха, в том числе с детьми. Состоит из восьми 2-этажных блоков и одного 3-этажного корпуса с одним лифтом.

Location 65 км от аэропорта Бодрум. 125 км от аэропорта г. Измир. 10 км от центра Дидима.
Description of the beach Собственный песчаный пляж находится рядом с отелем. Протяженность пляжа составляет 550 м. Шезлонги, зонтики, матрацы, пляжные полотенца — бесплатно. Заход в море — песок. Душ, спасатель на пляже, кабина для переодевания.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Рестораны a la carte: 3 (итальянский, рыбный, турецкий – по предварительной записи, за время проживания посещение одного ресторана 1 раз – бесплатно), 5 баров (один из них работает 24 часа). Круглосуточная стойка регистрации, камера хранения багажа, мини-маркет на территории, 2 открытых бассейна, у бассейна зонтики, шезлонги, матрасы, полотенца: бесплатно.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • doctor
  • currency exchange
  • payment by payment cards
For kids Мини-клуб (4-12 лет).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Аквапарк, 3 горки, 100 кв.м. Аэробика, гимнастика, стэп, аквааэробика, дартс, бочча, мини-футбол, живая музыка, тематические шоу, игры на пляже и в бассейне, теннис (освещение и уроки платно, оборудование под депозит), водные виды спорта (платно), катамаран (платно), игровая комната (платно).
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

Номерной фонд отеля насчитывает 304 номера, с видом на сад.

  • bath / shower
  • hair dryer
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
The address Fevzi Paşa Mahallesi 4221 sokak No:10, Didim Akbük, 09270 Didim/Aydın, Турция
Phones: Tel: 0256 645 01 67,
Fax: 0256 645 01 67
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).