Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
2.0
Food:
1.0
Amenities:
3.0
Most importantly: don't believe the positive reviews, the hotel is terrible in every way. Doesn't live up to the 4 stars and services as stated in the description.
1. No buffet. Staff explanation: due to the pandemic. Poor, tasteless portioned food. Signature dishes: rice + chicken, powdered mashed potatoes + over-salted meatballs (feels like soy). To get your portion of the coveted lunch (dinner, breakfast), you must first wait for a free table for about 30 minutes, and then the same amount until they bring you food. Life hack: you can arrive 15 minutes before the declared meal. Then you will sit at the table, but this is not a guarantee that the food will be brought quickly). As for food: there are practically no vegetables and fruits. 3 pieces of watermelon for two, carrot or cabbage salad with parsley. You can ask for supplements, but not the fact that you will wait. On the plus side, you definitely won't get better!
2. Force majeure. We were lucky to participate in the project: "To stay alive. Bodrum 2021". On the second day of our stay, we encountered a power and water outage. It’s hard to scare us, who were born in the USSR, but getting such a bonus for our own money is, of course, a special pleasure. Moreover, the hotel management did not find the opportunity to explain the cause and timing of the elimination of this situation. Electricity and water disappeared around 19.00, and appeared at 14.00 (light) and 10.00 (water) the next day. Result: a sleepless night in stuffiness and the inability to wash after the sea and even really wash your hands (in a pandemic). In the morning (there was no water yet) we were served breakfast with dirty appliances (let me remind you again - the curfew has not yet been lifted in Turkey). Naturally, we did not receive any apologies or compensation.
3. The territory of the hotel is dirty. The pool was never cleaned during our stay. The water turned cloudy. The tiles around the pool are stained with drink marks. The bathrooms in the public area are in a terrible state (only the decor on the walls distinguishes them from the bathrooms of the Soviet factory canteen during the stagnation).
4. Free transfer to the beach - a kind of roulette. You can wait and not leave (because there is not enough space in a minibus designed for 6 people), you can leave an hour after the stated time, but then they will forget to pick you up and you will have to return to the hotel by taxi.
5. Housekeeping - a separate song. The floor was always dirty. It was scary to walk barefoot. On the day of arrival, we found two dirty towels in our room. As we understood, two employees were engaged in cleaning, who simply did not have time to do it when all the visitors were on the beach (from 10 am to 1 pm), as a result, we were disturbed several times when we rested in the afternoon.
6. Wi-Fi was promised to us throughout the hotel. Do you think he was there? Of course not. In the room, you could catch the signal by gently clinging to the front door. We were told that if necessary, use it in the hotel lobby. But the signal strength often did not even allow you to find the information you need on Google.
7. Well, the cherry on the cake. We got "tremendous pleasure" from communicating with a hotel representative named Alma (she always introduced herself only by her first name, so we do not know what position she holds at the hotel). This woman pretended to try to solve the problems that the guests had. In fact, all her exhortations were to say: "Don't worry, everything will be fine! " But "good", as you know, never came. She insisted several times that we sign a certain paper, which states that we have no claims against the hotel. And when we did not agree, she answered the next claim: "You are writing a complaint against us, so what do you want ?! "
Summary: the animation in the hotel does not let you relax for a minute, you are always in good shape and ready for new adventures)
1. No buffet. Staff explanation: due to the pandemic. Poor, tasteless portioned food. Signature dishes: rice + chicken, powdered mashed potatoes + over-salted meatballs (feels like soy). To get your portion of the coveted lunch (dinner, breakfast), you must first wait for a free table for about 30 minutes, and then the same amount until they bring you food. Life hack: you can arrive 15 minutes before the declared meal. Then you will sit at the table, but this is not a guarantee that the food will be brought quickly). As for food: there are practically no vegetables and fruits. 3 pieces of watermelon for two, carrot or cabbage salad with parsley. You can ask for supplements, but not the fact that you will wait. On the plus side, you definitely won't get better!
2. Force majeure. We were lucky to participate in the project: "To stay alive. Bodrum 2021". On the second day of our stay, we encountered a power and water outage. It’s hard to scare us, who were born in the USSR, but getting such a bonus for our own money is, of course, a special pleasure. Moreover, the hotel management did not find the opportunity to explain the cause and timing of the elimination of this situation. Electricity and water disappeared around 19.00, and appeared at 14.00 (light) and 10.00 (water) the next day. Result: a sleepless night in stuffiness and the inability to wash after the sea and even really wash your hands (in a pandemic). In the morning (there was no water yet) we were served breakfast with dirty appliances (let me remind you again - the curfew has not yet been lifted in Turkey). Naturally, we did not receive any apologies or compensation.
3. The territory of the hotel is dirty. The pool was never cleaned during our stay. The water turned cloudy. The tiles around the pool are stained with drink marks. The bathrooms in the public area are in a terrible state (only the decor on the walls distinguishes them from the bathrooms of the Soviet factory canteen during the stagnation).
4. Free transfer to the beach - a kind of roulette. You can wait and not leave (because there is not enough space in a minibus designed for 6 people), you can leave an hour after the stated time, but then they will forget to pick you up and you will have to return to the hotel by taxi.
5. Housekeeping - a separate song. The floor was always dirty. It was scary to walk barefoot. On the day of arrival, we found two dirty towels in our room. As we understood, two employees were engaged in cleaning, who simply did not have time to do it when all the visitors were on the beach (from 10 am to 1 pm), as a result, we were disturbed several times when we rested in the afternoon.
6. Wi-Fi was promised to us throughout the hotel. Do you think he was there? Of course not. In the room, you could catch the signal by gently clinging to the front door. We were told that if necessary, use it in the hotel lobby. But the signal strength often did not even allow you to find the information you need on Google.
7. Well, the cherry on the cake. We got "tremendous pleasure" from communicating with a hotel representative named Alma (she always introduced herself only by her first name, so we do not know what position she holds at the hotel). This woman pretended to try to solve the problems that the guests had. In fact, all her exhortations were to say: "Don't worry, everything will be fine! " But "good", as you know, never came. She insisted several times that we sign a certain paper, which states that we have no claims against the hotel. And when we did not agree, she answered the next claim: "You are writing a complaint against us, so what do you want ?! "
Summary: the animation in the hotel does not let you relax for a minute, you are always in good shape and ready for new adventures)
Translated automatically from Russian. View original
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