Worst hotel in my life

Written: 11 july 2021
Travel time: 29 june — 6 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 2.0
We arrived late at night and waited an hour to be seated. Instead of the prepaid Family room (2 rooms), we were accommodated in two double rooms. It did not suit us, because daughter (24) and son (14) had to share a double bed. We gave the porters $10 and they assured us that they would move us in the morning.
There were no hangers in the room. There is no cold water in the hand basin. The door frames were broken, and there were black stains on the curtains. There is only one socket in the room, the refrigerator is broken. The declared tea and coffee set was not, water and glasses - too.
In the morning at the reception, everyone was freezing cold about the resettlement. The staff generally has such a tactic, nodding their heads, agreeing and doing nothing. Or mow that they do not understand Russian. When my daughter, who lived in the USA, spoke English, they began to freeze that they did not understand English either. There are a couple of Russian-speaking employees, but they are not enough for everyone.

We were not moved either in the morning or at lunchtime, although we sacrificed a trip to the sea for the sake of resettlement. Everyone was looking for excuses. Finally poked at the employee: "He will solve your problems. " He said "follow me" and led... to the bar. To the question: "What the hell is a bar for us? " came the reply: "For you to have a drink, relax and not worry about the number. "
Finally we were settled in room C4. Better to stay where they were. The room is cramped, dirty, in plaster dust after repair, there is no balcony, not a single hook or hanger for towels, no refrigerator, no hair dryer, TV does not work, several sockets and one lamp are torn out, IN ALL bedside lamps, table lamps and in the floor lamp there are NO bulbs. The bedroom has a bed and no bedside tables. If you need to put glasses, the phone - only on the dirty floor.
The switch was removed in the shower faucet, the ventilation was tightly closed, it was stuffy, there was a smell of sewerage. The toilet cistern filled very slowly and it was difficult to flush the poo. The shower drain did not work, the water collected in a puddle and filled up. We did not ask for mops or rags. Dirty water from the floor had to be collected with towels and thrown out into the street. They were not changed and the supply of towels soon ran out. Because the wastebasket is very small, we had to collect it in bags and take it outside. The pavement near the room began to turn into a garbage dump. In the end, we ran out of toilet paper, we rolled it from a roll in a public toilet.
The room was in a dead end, where at night there was impenetrable darkness, and rested against a fence, behind which a chained mastiff barked all night, it was impossible to sleep. We threw him balyk, cheese and all the rest of the food, because there was no refrigerator anyway. Two days later we saw a refrigerator in some of those. room and brought it to themselves. In response, from our room... they took the safe, fortunately, we did not use it.

There is no declared restaurant of Mediterranean cuisine in the hotel, the buffet appeared only in recent days, and before that, food was given in portions plus vegetables, grass, melon, watermelon. The food is monotonous - rice, bulgur, chicken, a couple of times there was fish and meat. No grill, kebab, baklava. Often there was not enough food for everyone. Favorite word in the restaurant and at the bar is finished (ended). There are not enough tables for everyone, they need to be quickly occupied or you will be left without food.
Wi-Fi was not everywhere, sauna and hammam did not work.
The hotel is not far from Gumbet beach, but we were taken to Bitez - 15-20 minutes. There were 2 walks after breakfast on the 8-seater "Vito". And this is for 162 numbers! The result - queues, nerves, scandals. On the beach, the Turks drove us off the sunbeds, demanded that we buy drinks, although the beach and the transfer were declared free. As a result, we began to go to Gombet, where four of us were accommodated for 100 lira.
Everything was not enough, if you want to be in time, you need to climb forward and actively work with your elbows.
Slavs are second class people. Until the Turk is served, they will not approach you. The Turks were given whiskey - we are not. There are many such moments. It got to the point that a local dude tried to drive us off the sunbeds by the pool, they say, they are only for the Turks.
The hotel is reminiscent of a rotten dacha: the trouble is with electricity, water, toilets, no TV, no refrigerator, the beach is far away, you need to clean up and take out the trash yourself.
More there - no foot!
Translated automatically from Russian. View original