The hotel is ok, but for us there were more minuses than pluses

Written: 29 july 2019
Travel time: 17 — 28 july 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 6.0
The hotel is nice and green. You need to get to the sea by boat, the road is not tiring, about 15 minutes. But for themselves, they concluded that the sea is better within walking distance.
The beach is small pebbles with sand, but there is so little sand, it felt like pure pebbles, closer to the entrance large. During the whole stay there were very strong and big waves. So strong that they simply knocked down adults. There is a bar on the beach where you can refresh yourself.
But disillusionment began immediately from the moment of resettlement. Settled only after 2, ie. we had an arrival at nine in the morning, we were waiting for a room until two in the afternoon. But as they say, a rule is a rule. When checking in, we discovered that the room was not very ready to receive guests, there were only two bath towels, there were three of us, there was no foot towel (never at all, there is no such thing), there were no small towels. There was no bed linen for the child. Asked to bring. Towels were brought at about six in the evening. Linen was not brought, went to the reception, reminded of themselves. At about 9 am, we are, roughly speaking, the second day on our feet, since the flight was at 3 am. They came down again and again. Until they lost their temper and switched to screaming, because time 11 pm, linen and no. At the reception they answered us, we will try to do something, but we have few people, they do not have time. Around half past eleven, linen was brought in and the bed was made.

In general, I did not like the attitude of the reception staff, they communicated in such a way that they supposedly did us a favor that we came to their hotel.
For all questions, they talked about, by the way, without raising their eyes, while poking around in the computer. And it's not just with us. Since we were in the lobby from time to time, there were a lot of complaints and claims.
The water in the room is heated by the sun. Therefore, you can wash normally after twelve and before seven, then the water is just cold.
Wifi only works well in the lobby. A little worse in the restaurant building. The rooms are very bad. Watsup even more or less worked, it happened that it was necessary to resolve several issues at work, I had to go to the lobby, because. in the room at some points it was possible to connect to the Internet.
The hotel has several pools. Along some, there are houses. A road runs along the perimeter of the hotel on the right and left sides. On the side where our number was, the traffic was very intense, from the building where the number was literally 3-4 meters and the fence began, behind which there was a road. The roar was terrible, it was impossible to talk while sitting on the terrace. It subsided a little closer to 2 am, but from 6 am, active movement began again.
Surely many will say that they came to Turkey, not to sit in the room... We were in the room between 12 and 15, because the sun was especially shining in the evenings. For us, this location was a big minus.
Another minus is the cleaning, let's say it took place for visibility. For all 10 days, they never cleaned the terrace, wet cleaning was once. If soap or toilet paper ran out, you had to ask.

Food - you can find something to eat. Lots of spicy food. On the grill they cooked delicious chickens, meatballs, we could not eat lyulya. VERY sharp. The restaurant is small. There are a lot of people. The first days could not adjust, because. I had to look for a table for 15 minutes, in the end we waited for people to finish eating and took their place. Tables are cleared for a very long time. I start cooking omelets and pancakes at about 9 in the morning. Almost every day one and the same problem - finished plates and appliances.
In the end, they went to close. By this time, we had time to wash the plates, we had to go to the sink to get the appliances. The quality of alcoholic beverages leaves much to be desired.
Animation is good, evening program too.
We will not stay at this hotel again and will not recommend it to our friends. For some, everything tripled, as they say, and it happened worse. For us, there were much more minuses than pluses. We have been in Turkey many times. The 5 * hotel falls short, a good 4.
Translated automatically from Russian. View original