In general, not bad, but this is a 3 * hotel. The territory of the hotel is large, green, many different plantings. 11 pools throughout. You need to get to the sea by boat, the road on the way is not tiring, about 15-20 minutes. Children may like it, but for themselves they concluded that the sea is better within walking distance.
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In general, not bad, but this is a 3 * hotel. The territory of the hotel is large, green, many different plantings. 11 pools throughout. You need to get to the sea by boat, the road on the way is not tiring, about 15-20 minutes. Children may like it, but for themselves they concluded that the sea is better within walking distance. The food is normal. One fish a la carte restaurant. Confectionery. Onsite bar and beach bar. Animation for both children and adults. The beach also has animation. Wi-Fi is available throughout the hotel and in the rooms. The sea is clean and transparent.
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The hotel was offered to us as a replacement for the one that didn't confirm the booking. We rested 2 families: one couple with a child 1.1 years old, the second couple - together. And so, let's start from the very beginning, upon arrival, even an experienced local transfer driver from the tour operator could not immediately find the hotel, since FUN & SUN SMART River Resort is often confused with FUN & SUN FAMILY Club Belek and even Google navigator leads to the second, apparently more popular.
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The hotel was offered to us as a replacement for the one that didn't confirm the booking.
We rested 2 families: one couple with a child 1.1 years old, the second couple - together.
And so, let's start from the very beginning, upon arrival, even an experienced local transfer driver from the tour operator could not immediately find the hotel, since FUN & SUN SMART River Resort is often confused with FUN & SUN FAMILY Club Belek and even Google navigator leads to the second, apparently more popular.
Upon arrival at the hotel, our travel bags were asked to be given to the staff to be disinfected, which took about the same time that we spent on check-in and check-in. The reception staff are friendly and welcoming, but when it came to the rooms, and we asked to place us as close to each other as possible, we were offered, in principle, not a bad option in their words and hinted that we could "thank for such generosity. " Everything would be fine, but in the end the number turned out to be so-so ...
After passing through the hotel in an electric car, we were taken to the room. According to the general impression: well, it doesn’t look like a renovation year in 2020: everything is somehow flimsy, the phone is not working, the cistern in the toilet does not flush, the torn-off decor on the pedestal near the large mirror. It was immediately noticeable that the room had not been cleaned: the floors were dirty - you could feel the sand under your feet, even putting on their branded slippers, the next day the soles on them were dirty, the bathroom and shower cabin were not cleaned. Fortunately, at least there was no garbage, like our friends had: uncleaned dirty towels and a full ashtray with cigarette butts were lying around - it's not very pleasant to settle in such rooms. Looking ahead, the rooms were "put in order" by the end of the week, and then not completely.
On requests to fix the phone and flush the toilet, the staff responded clearly - the third time, when I went to the reception and said to fix it after 16:00, when the little child wakes up, they immediately sent a plumber, and a phone repairman and cleaning lady, and they were all in a small room while the baby tried to sleep. As a result: the phone was repaired for 2 days - it was never repaired, the siphon in the toilet was changed three times, on the third day it was repaired. I don’t know why they called the cleaning lady, after we changed the siphon, no one cleaned up after the masters, the garbage remained. We had to clean up ourselves.
Food and drinks. It turned out to be much easier than we thought. From a large enough selection of food, it is almost all tasteless, with the exception of a few dishes. Desserts and fruits are plentiful, but only local desserts were delicious. Don't take cakes : D
As for drinks, it’s also a question, it seems that there is a variety, but the taste is the same, and the beer is diluted, apparently.
Another fact struck me. At one of the meals, I went to take water, while 3 adults and a child were sitting at our table, when I was already returning to the table with water, one of the servants literally stood in front of me and took a plate of food that I still ate, and threw it in the trash, removed the appliances - his friends didn’t even have time to say anything to him - he came up with lightning speed and cleaned everything. At least he asked out of politeness ...The sediment remained after that. But this is only one such character, in other cases everyone is very friendly and loves children very much.
Territory. Well-groomed, green, it is clear that they are watching her, unlike the numbers. Each line of villas has its own swimming pools, there is also a central one, where various activities are carried out. There are two pools for the little ones, there are two water slides, a games room.
A boat trip to the sea along the river is a feature of the hotel, we liked it, you can relax and look at other hotels past which the boat passes on one side, or at wild thickets on the other side of the river. It goes every half an hour, it took ~ 10 minutes to the sea on the fastest boat, 12-15 minutes on a small boat.
Beach and sea. The beach is clean, there are enough sunbeds for everyone. The sea is also clean, the coast is pebbles + sand. The entrance to the sea is a pebble. The beach has all the amenities: shower, toilet, changing rooms. There is a bar on the beach, the menu choice is the same as in the hotel: hot, cold drinks, alcoholic drinks. Snack bar: open for several hours, where we were offered: apples, plums, hot dog rolls + a choice of sausages in some kind of sauce or chicken chopped from a skewer.
In general, after reading other reviews, everyone agrees.
The hotel pulls on C grade.
In case anyone is wondering, our number was "C34-2".
We rested 2 families: one couple with a child 1.1 years old, the second couple - together.
And so, let's start from the very beginning, upon arrival, even an experienced local transfer driver from the tour operator could not immediately find the hotel, since FUN & SUN SMART River Resort is often confused with FUN & SUN FAMILY Club Belek and even Google navigator leads to the second, apparently more popular.
Upon arrival at the hotel, our travel bags were asked to be given to the staff to be disinfected, which took about the same time that we spent on check-in and check-in. The reception staff are friendly and welcoming, but when it came to the rooms, and we asked to place us as close to each other as possible, we were offered, in principle, not a bad option in their words and hinted that we could "thank for such generosity. " Everything would be fine, but in the end the number turned out to be so-so ...
After passing through the hotel in an electric car, we were taken to the room. According to the general impression: well, it doesn’t look like a renovation year in 2020: everything is somehow flimsy, the phone is not working, the cistern in the toilet does not flush, the torn-off decor on the pedestal near the large mirror. It was immediately noticeable that the room had not been cleaned: the floors were dirty - you could feel the sand under your feet, even putting on their branded slippers, the next day the soles on them were dirty, the bathroom and shower cabin were not cleaned. Fortunately, at least there was no garbage, like our friends had: uncleaned dirty towels and a full ashtray with cigarette butts were lying around - it's not very pleasant to settle in such rooms. Looking ahead, the rooms were "put in order" by the end of the week, and then not completely.
On requests to fix the phone and flush the toilet, the staff responded clearly - the third time, when I went to the reception and said to fix it after 16:00, when the little child wakes up, they immediately sent a plumber, and a phone repairman and cleaning lady, and they were all in a small room while the baby tried to sleep. As a result: the phone was repaired for 2 days - it was never repaired, the siphon in the toilet was changed three times, on the third day it was repaired. I don’t know why they called the cleaning lady, after we changed the siphon, no one cleaned up after the masters, the garbage remained. We had to clean up ourselves.
Food and drinks. It turned out to be much easier than we thought. From a large enough selection of food, it is almost all tasteless, with the exception of a few dishes. Desserts and fruits are plentiful, but only local desserts were delicious. Don't take cakes : D
As for drinks, it’s also a question, it seems that there is a variety, but the taste is the same, and the beer is diluted, apparently.
Another fact struck me. At one of the meals, I went to take water, while 3 adults and a child were sitting at our table, when I was already returning to the table with water, one of the servants literally stood in front of me and took a plate of food that I still ate, and threw it in the trash, removed the appliances - his friends didn’t even have time to say anything to him - he came up with lightning speed and cleaned everything. At least he asked out of politeness ...The sediment remained after that. But this is only one such character, in other cases everyone is very friendly and loves children very much.
Territory. Well-groomed, green, it is clear that they are watching her, unlike the numbers. Each line of villas has its own swimming pools, there is also a central one, where various activities are carried out. There are two pools for the little ones, there are two water slides, a games room.
A boat trip to the sea along the river is a feature of the hotel, we liked it, you can relax and look at other hotels past which the boat passes on one side, or at wild thickets on the other side of the river. It goes every half an hour, it took ~ 10 minutes to the sea on the fastest boat, 12-15 minutes on a small boat.
Beach and sea. The beach is clean, there are enough sunbeds for everyone. The sea is also clean, the coast is pebbles + sand. The entrance to the sea is a pebble. The beach has all the amenities: shower, toilet, changing rooms. There is a bar on the beach, the menu choice is the same as in the hotel: hot, cold drinks, alcoholic drinks. Snack bar: open for several hours, where we were offered: apples, plums, hot dog rolls + a choice of sausages in some kind of sauce or chicken chopped from a skewer.
In general, after reading other reviews, everyone agrees.
The hotel pulls on C grade.
In case anyone is wondering, our number was "C34-2".
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In general, the hotel is not bad, the territory is a lot of greenery, bushes and trees, everything is well-groomed. The food is quite normal, not "wow", but there was something to eat. The room is dirty all the time, for our family this is not a problem in fact, but the cosmetics that should be were only when checking into the room, then they asked several times to replenish them - but no! Animation for children is weak, for adults in the evening there is a disco on stage, after a children's disco.
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In general, the hotel is not bad, the territory is a lot of greenery, bushes and trees, everything is well-groomed. The food is quite normal, not "wow", but there was something to eat. The room is dirty all the time, for our family this is not a problem in fact, but the cosmetics that should be were only when checking into the room, then they asked several times to replenish them - but no! Animation for children is weak, for adults in the evening there is a disco on stage, after a children's disco. For 10 days, once a performance of a group of dancers and once a couple of singers were entertained. I liked the sea, transfer to the sea on a mini-boat. There are enough sun loungers for everyone, a snack is such a so-so.
Further about the bad, in the pool the child ran into a pin, there is a nurse - she helped. In the dressing room in the room, a shelf fell on me, got off with bruises and abrasions. And a berry on the cake - they stole a clock from the room. The hotel administration listened to the "testimony", they said they would sort it out, but the guide recommended not to hope that they would find it and that the watch had to be put in a safe, and the value of the watch at $ 200 is such a value. So here you need to be on the alert ladies, if you have a jar of perfume like Terenzi for 300 bucks, be sure to put them in the safe! Compensated for the theft with a bottle of cider and fruit in the room. Something like this. . .
Further about the bad, in the pool the child ran into a pin, there is a nurse - she helped. In the dressing room in the room, a shelf fell on me, got off with bruises and abrasions. And a berry on the cake - they stole a clock from the room. The hotel administration listened to the "testimony", they said they would sort it out, but the guide recommended not to hope that they would find it and that the watch had to be put in a safe, and the value of the watch at $ 200 is such a value. So here you need to be on the alert ladies, if you have a jar of perfume like Terenzi for 300 bucks, be sure to put them in the safe! Compensated for the theft with a bottle of cider and fruit in the room. Something like this. . .
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• 2
• traveled 3 years ago
The impression was spoiled from the first minutes of staying at this hotel (in Turkey 4 times). We arrived in the evening, after 21:00, the room was absolutely not ready for 3 guests, although the reservation was for three people. The only hygiene items were shower caps. The next day, during a meeting with the guide, it was announced: if someone has a holiday (birthday, anniversary) during their stay, then according to the hotel concept, you can count on a compliment from the hotel.
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The impression was spoiled from the first minutes of staying at this hotel (in Turkey 4 times).
We arrived in the evening, after 21:00, the room was absolutely not ready for 3 guests, although the reservation was for three people. The only hygiene items were shower caps.
The next day, during a meeting with the guide, it was announced: if someone has a holiday (birthday, anniversary) during their stay, then according to the hotel concept, you can count on a compliment from the hotel. Faced with this situation, we turned to a separate guide, Elizabeth (responsible for such events), who, in a rather unfriendly manner, refused to help in finding a date for visiting a restaurant, a visit to which is guaranteed by the very concept of this hotel.
Regarding the compliment - Elizabeth's comment: "You understand that it will not be" wow.
Although we didn’t count on it at all, we just wanted to celebrate the new year of our life in a restaurant, and not at a public table. But unfortunately we got what we got.
We did not see any interest and desire to help the guests of the hotel.
We arrived in the evening, after 21:00, the room was absolutely not ready for 3 guests, although the reservation was for three people. The only hygiene items were shower caps.
The next day, during a meeting with the guide, it was announced: if someone has a holiday (birthday, anniversary) during their stay, then according to the hotel concept, you can count on a compliment from the hotel. Faced with this situation, we turned to a separate guide, Elizabeth (responsible for such events), who, in a rather unfriendly manner, refused to help in finding a date for visiting a restaurant, a visit to which is guaranteed by the very concept of this hotel.
Regarding the compliment - Elizabeth's comment: "You understand that it will not be" wow.
Although we didn’t count on it at all, we just wanted to celebrate the new year of our life in a restaurant, and not at a public table. But unfortunately we got what we got.
We did not see any interest and desire to help the guests of the hotel.
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How it was chosen, I still do not understand. We saw the type of houses, the pools between them: it seems beautiful at first glance. But everything else is rubbish. We arrived at the hotel around 07:00. The guys at the reception say 50 bucks and we will improve the quality of the room, they agreed on 20 bucks.
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How it was chosen, I still do not understand. We saw the type of houses, the pools between them: it seems beautiful at first glance.
But everything else is rubbish.
We arrived at the hotel around 07:00. The guys at the reception say 50 bucks and we will improve the quality of the room, they agreed on 20 bucks. They gave me a room - it stinks from the bath so it's disgusting to be in the room. Also for three people there is a double bed and a sofa that does not unfold.
After a trip to the reception, they changed the room to a two-room.
Later in the day, it turns out that the sink is clogged. There is dust under the bed, and the safe is not screwed on))) Why is the safe if it is not screwed on?!
In the morning we sailed on a boat to the sea, and this is the only positive at that moment. Before that, after having breakfast and being left hungry - there is nothing but an undercooked omelette and pancakes.
Arriving for lunch, too, remained half-starved, the choice was small.
Then we slept in the heat in the room, by the way, wretched, there is no tree at all on the territory where you can hide in the shade.
Then there was dinner, where there was no baklava... it's a shame.
Then there was a plus - empty pools where you can swim until late.
And in the morning the decision came to change the hotel - a trip to the guide, exchange options, additional payment and departure the next day to another hotel.
People, pay a little extra and have a rest, but do not suffer!!! !
But everything else is rubbish.
We arrived at the hotel around 07:00. The guys at the reception say 50 bucks and we will improve the quality of the room, they agreed on 20 bucks. They gave me a room - it stinks from the bath so it's disgusting to be in the room. Also for three people there is a double bed and a sofa that does not unfold.
After a trip to the reception, they changed the room to a two-room.
Later in the day, it turns out that the sink is clogged. There is dust under the bed, and the safe is not screwed on))) Why is the safe if it is not screwed on?!
In the morning we sailed on a boat to the sea, and this is the only positive at that moment. Before that, after having breakfast and being left hungry - there is nothing but an undercooked omelette and pancakes.
Arriving for lunch, too, remained half-starved, the choice was small.
Then we slept in the heat in the room, by the way, wretched, there is no tree at all on the territory where you can hide in the shade.
Then there was dinner, where there was no baklava... it's a shame.
Then there was a plus - empty pools where you can swim until late.
And in the morning the decision came to change the hotel - a trip to the guide, exchange options, additional payment and departure the next day to another hotel.
People, pay a little extra and have a rest, but do not suffer!!! !
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• 14
If they told me right away that this is a 3 * hotel, I would be ready for this. I read a lot of reviews and I was in two minds. But everything had to be experienced. The first and most outrageous thing is that on the very first day the staff pulled money out of my wallet. The wallet was in the room, in the closet, bag and inside another bag with several locks.
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If they told me right away that this is a 3 * hotel, I would be ready for this.
I read a lot of reviews and I was in two minds. But everything had to be experienced.
The first and most outrageous thing is that on the very first day the staff pulled money out of my wallet. The wallet was in the room, in the closet, bag and inside another bag with several locks. Since we just arrived, I couldn’t figure out how to use the safe (and it seems that there should be an instruction for it, which was not in the room), and I decided that we’ll go to the beach and I’ll come, I’ll go to the reception and find out how to put the code on the safe . But when she arrived, the closet was open, the bag was searched and opened, and the lock in the bag broke. However, the room was NOT cleaned! ! That is, someone just came in, rummaged through things, took what he needed and left.
At the reception, everything was delayed for a long time, they postponed this issue to the next day and kept changing the time when I need to come. I spent the whole day on the fact that I went to the reception in time and found out how the solution of the issue was progressing.
When they demanded to call the police, they threw me at each other, delayed it, and it ended with a maximum of security, “who deal with this and the issue will be resolved only tomorrow, when the general manager arrives. ”
As a result, the next day, all they could say to me was “we sorted out the situation inside, the perpetrators were punished, and we can offer you a massage to one person as an apology. ”
I didn’t really want to mess around with the police either, there is a specific procedure, so we accepted this massage and tried to switch from this situation.
We were settled in a dirty room, there were no towels, no slippers, no bathrobes, no drinking water. Went to reception and asked. But within 10 minutes they brought it. From the air conditioner, water poured directly onto the floor onto the balcony, asked to be repaired, but they did not wait. When asked to change the room, they said that the hotel was full and they could not offer us any rooms.
Cleaning in the rooms - they removed the garbage, put drinking water, shower gel, toilet paper, put towels and the old ones are picked up every other time. I went to take a towel for my feet, because they didn’t give me. They swept, and there was no wet cleaning for all the time, the slippers were black. And if there was - it was only in the hallway in the room.
On the penultimate day, they returned from the sea - and our door was wide open, and how long the room was open like that is unknown. Come take whatever you want. Everything seems to be in place.
In the dining room on the second day, people complained that they didn’t clean the tables and there was nowhere to sit, the management apparently gave the staff a “beat up” and after that the guys ran like bees. Of course they are great, there are no questions.
The food is quite specific - either too salty or bland. But in Turkey it is like this almost everywhere. As already mentioned in the comments - you will not be hungry. But on the third day, I already wanted regular homemade food))
The bars always had dirty tables and the staff wiped them only a couple of times a day. The glasses are dirty, even with lipstick, so drinking from disposable cups is not the worst option. I took and poured into a disposable.
The beach pleased - you can see the mountains, a lot of planes, the sea is clean and warm. Quite a lot of sunbeds, no one has ever been left without a sunbed, there was enough for everyone. Yes, there are wasps and biting fish (I have never been bitten even once) - but this is not a minus for the hotel. You can make hamburgers from food at the bar, there are french fries, vegetables, nuggets and insanely delicious flatbreads (lavash with different fillings).
A separate issue is vacationers. Russian people are something with something. They see no one but themselves. In the dining room, they run at a run, take their places, stumble straight, lay mountains of food, which they can’t eat later, run, falling, take sunbeds on the beach, and jump from a boat that has not yet stopped. They shout, swear, leave garbage behind and do not value other people's property. Ashamed, very ashamed of our people. We leave the house, and at the entrance, women aged 55-60 are digging flowers from a flower bed...
The pool - the pool itself is clean, but the tiles around it are terribly dirty, obviously no one wipes them there. I even saw cut nails. The water in the pool was always a comfortable temperature, even in the morning.
It is possible, of course, that the hotel has a large flow of tourists now and the staff cannot cope because of this. But this is not a reason to spoil the holiday experience for vacationers.
I read a lot of reviews and I was in two minds. But everything had to be experienced.
The first and most outrageous thing is that on the very first day the staff pulled money out of my wallet. The wallet was in the room, in the closet, bag and inside another bag with several locks. Since we just arrived, I couldn’t figure out how to use the safe (and it seems that there should be an instruction for it, which was not in the room), and I decided that we’ll go to the beach and I’ll come, I’ll go to the reception and find out how to put the code on the safe . But when she arrived, the closet was open, the bag was searched and opened, and the lock in the bag broke. However, the room was NOT cleaned! ! That is, someone just came in, rummaged through things, took what he needed and left.
At the reception, everything was delayed for a long time, they postponed this issue to the next day and kept changing the time when I need to come. I spent the whole day on the fact that I went to the reception in time and found out how the solution of the issue was progressing.
When they demanded to call the police, they threw me at each other, delayed it, and it ended with a maximum of security, “who deal with this and the issue will be resolved only tomorrow, when the general manager arrives. ”
As a result, the next day, all they could say to me was “we sorted out the situation inside, the perpetrators were punished, and we can offer you a massage to one person as an apology. ”
I didn’t really want to mess around with the police either, there is a specific procedure, so we accepted this massage and tried to switch from this situation.
We were settled in a dirty room, there were no towels, no slippers, no bathrobes, no drinking water. Went to reception and asked. But within 10 minutes they brought it. From the air conditioner, water poured directly onto the floor onto the balcony, asked to be repaired, but they did not wait. When asked to change the room, they said that the hotel was full and they could not offer us any rooms.
Cleaning in the rooms - they removed the garbage, put drinking water, shower gel, toilet paper, put towels and the old ones are picked up every other time. I went to take a towel for my feet, because they didn’t give me. They swept, and there was no wet cleaning for all the time, the slippers were black. And if there was - it was only in the hallway in the room.
On the penultimate day, they returned from the sea - and our door was wide open, and how long the room was open like that is unknown. Come take whatever you want. Everything seems to be in place.
In the dining room on the second day, people complained that they didn’t clean the tables and there was nowhere to sit, the management apparently gave the staff a “beat up” and after that the guys ran like bees. Of course they are great, there are no questions.
The food is quite specific - either too salty or bland. But in Turkey it is like this almost everywhere. As already mentioned in the comments - you will not be hungry. But on the third day, I already wanted regular homemade food))
The bars always had dirty tables and the staff wiped them only a couple of times a day. The glasses are dirty, even with lipstick, so drinking from disposable cups is not the worst option. I took and poured into a disposable.
The beach pleased - you can see the mountains, a lot of planes, the sea is clean and warm. Quite a lot of sunbeds, no one has ever been left without a sunbed, there was enough for everyone. Yes, there are wasps and biting fish (I have never been bitten even once) - but this is not a minus for the hotel. You can make hamburgers from food at the bar, there are french fries, vegetables, nuggets and insanely delicious flatbreads (lavash with different fillings).
A separate issue is vacationers. Russian people are something with something. They see no one but themselves. In the dining room, they run at a run, take their places, stumble straight, lay mountains of food, which they can’t eat later, run, falling, take sunbeds on the beach, and jump from a boat that has not yet stopped. They shout, swear, leave garbage behind and do not value other people's property. Ashamed, very ashamed of our people. We leave the house, and at the entrance, women aged 55-60 are digging flowers from a flower bed...
The pool - the pool itself is clean, but the tiles around it are terribly dirty, obviously no one wipes them there. I even saw cut nails. The water in the pool was always a comfortable temperature, even in the morning.
It is possible, of course, that the hotel has a large flow of tourists now and the staff cannot cope because of this. But this is not a reason to spoil the holiday experience for vacationers.
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• 1
• traveled 5 years ago
The hotel was chosen according to two criteria, the presence of a family room and ice cream. Rested family with two children, sons 14 and 6 years old. Since we were going to rest for three weeks, the first proposed number was rejected on the third day, but we really liked the next proposed number. And so in everything, at first they offer some kind of garbage, but then, having strained, you can achieve whatever you want .
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The hotel was chosen according to two criteria, the presence of a family room and ice cream. Rested family with two children, sons 14 and 6 years old. Since we were going to rest for three weeks, the first proposed number was rejected on the third day, but we really liked the next proposed number. And so in everything, at first they offer some kind of garbage, but then, having strained, you can achieve whatever you want ...You take beer at dinner, they offer it in a paper cup, you point your finger, into that glass, pour it into a glass, etc. .
Since we rested in August, the top season, there were a lot of people, mostly Russians, the contingent was "diverse", this affected the excessive unpleasant fuss in the restaurant (there were no free tables, the waiters could not cope with cleaning, and all that ... ) . But the main thing is how to deal with it.
You can come later and there will be fewer people, although the choice of dishes will also be poorer, in the bar at the restaurant drinks will be poured into paper cups, if you find "contact" with the waiter, you can constantly come to one and he will set the table for you quickly and run to the bar.
Music rumbled near the main pool all day long, there were a lot of vacationers, if you want a quieter environment, you can sit near another, relax pool, you can also have a bite in the restaurant from 10-16, the choice is not the same as in the main, but...
As for the sea and the beach . . Right next to the relax pool there is a pier on the river from which two yachts run to the beach. The beach is sandy with small pebbles, on the beach there is a restaurant and a bar with all sorts of drinks, volleyball, bocce, animators work. I liked to arrive early in the morning, when there is no one, the first yacht from the hotel at 7.30.
Cleaning in the rooms is so-so, but you can get it cleaned every day and as you want, we did not attach much importance to this.
The chill-out bar, which is open 24 hours, has martinis, whiskey and non-local vodka.
Animators work actively, there is a good kids club, where many take their children and they are there all day under supervision and do not mess around. Our youngest always flatly refuses to go to kids clubs.
Conclusion: Considering that prices have jumped very dramatically this year, the price-quality ratio at Tui Fun & Sun River Resort 5 is adequate, but I will not go to this hotel again, but will choose something more expensive for a shorter period.
Since we rested in August, the top season, there were a lot of people, mostly Russians, the contingent was "diverse", this affected the excessive unpleasant fuss in the restaurant (there were no free tables, the waiters could not cope with cleaning, and all that ... ) . But the main thing is how to deal with it.
You can come later and there will be fewer people, although the choice of dishes will also be poorer, in the bar at the restaurant drinks will be poured into paper cups, if you find "contact" with the waiter, you can constantly come to one and he will set the table for you quickly and run to the bar.
Music rumbled near the main pool all day long, there were a lot of vacationers, if you want a quieter environment, you can sit near another, relax pool, you can also have a bite in the restaurant from 10-16, the choice is not the same as in the main, but...
As for the sea and the beach . . Right next to the relax pool there is a pier on the river from which two yachts run to the beach. The beach is sandy with small pebbles, on the beach there is a restaurant and a bar with all sorts of drinks, volleyball, bocce, animators work. I liked to arrive early in the morning, when there is no one, the first yacht from the hotel at 7.30.
Cleaning in the rooms is so-so, but you can get it cleaned every day and as you want, we did not attach much importance to this.
The chill-out bar, which is open 24 hours, has martinis, whiskey and non-local vodka.
Animators work actively, there is a good kids club, where many take their children and they are there all day under supervision and do not mess around. Our youngest always flatly refuses to go to kids clubs.
Conclusion: Considering that prices have jumped very dramatically this year, the price-quality ratio at Tui Fun & Sun River Resort 5 is adequate, but I will not go to this hotel again, but will choose something more expensive for a shorter period.
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• 10
• traveled 5 years ago
The hotel is nice and green. You need to get to the sea by boat, the road is not tiring, about 15 minutes. But for themselves, they concluded that the sea is better within walking distance. The beach is small pebbles with sand, but there is so little sand, it felt like pure pebbles, closer to the entrance large.
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The hotel is nice and green. You need to get to the sea by boat, the road is not tiring, about 15 minutes. But for themselves, they concluded that the sea is better within walking distance.
The beach is small pebbles with sand, but there is so little sand, it felt like pure pebbles, closer to the entrance large. During the whole stay there were very strong and big waves. So strong that they simply knocked down adults. There is a bar on the beach where you can refresh yourself.
But disillusionment began immediately from the moment of resettlement. Settled only after 2, ie. we had an arrival at nine in the morning, we were waiting for a room until two in the afternoon. But as they say, a rule is a rule. When checking in, we discovered that the room was not very ready to receive guests, there were only two bath towels, there were three of us, there was no foot towel (never at all, there is no such thing), there were no small towels. There was no bed linen for the child. Asked to bring. Towels were brought at about six in the evening. Linen was not brought, went to the reception, reminded of themselves. At about 9 am, we are, roughly speaking, the second day on our feet, since the flight was at 3 am. They came down again and again. Until they lost their temper and switched to screaming, because time 11 pm, linen and no. At the reception they answered us, we will try to do something, but we have few people, they do not have time. Around half past eleven, linen was brought in and the bed was made.
In general, I did not like the attitude of the reception staff, they communicated in such a way that they supposedly did us a favor that we came to their hotel.
For all questions, they talked about, by the way, without raising their eyes, while poking around in the computer. And it's not just with us. Since we were in the lobby from time to time, there were a lot of complaints and claims.
The water in the room is heated by the sun. Therefore, you can wash normally after twelve and before seven, then the water is just cold.
Wifi only works well in the lobby. A little worse in the restaurant building. The rooms are very bad. Watsup even more or less worked, it happened that it was necessary to resolve several issues at work, I had to go to the lobby, because. in the room at some points it was possible to connect to the Internet.
The hotel has several pools. Along some, there are houses. A road runs along the perimeter of the hotel on the right and left sides. On the side where our number was, the traffic was very intense, from the building where the number was literally 3-4 meters and the fence began, behind which there was a road. The roar was terrible, it was impossible to talk while sitting on the terrace. It subsided a little closer to 2 am, but from 6 am, active movement began again.
Surely many will say that they came to Turkey, not to sit in the room... We were in the room between 12 and 15, because the sun was especially shining in the evenings. For us, this location was a big minus.
Another minus is the cleaning, let's say it took place for visibility. For all 10 days, they never cleaned the terrace, wet cleaning was once. If soap or toilet paper ran out, you had to ask.
Food - you can find something to eat. Lots of spicy food. On the grill they cooked delicious chickens, meatballs, we could not eat lyulya. VERY sharp. The restaurant is small. There are a lot of people. The first days could not adjust, because. I had to look for a table for 15 minutes, in the end we waited for people to finish eating and took their place. Tables are cleared for a very long time. I start cooking omelets and pancakes at about 9 in the morning. Almost every day one and the same problem - finished plates and appliances.
In the end, they went to close. By this time, we had time to wash the plates, we had to go to the sink to get the appliances. The quality of alcoholic beverages leaves much to be desired.
Animation is good, evening program too.
We will not stay at this hotel again and will not recommend it to our friends. For some, everything tripled, as they say, and it happened worse. For us, there were much more minuses than pluses. We have been in Turkey many times. The 5 * hotel falls short, a good 4.
The beach is small pebbles with sand, but there is so little sand, it felt like pure pebbles, closer to the entrance large. During the whole stay there were very strong and big waves. So strong that they simply knocked down adults. There is a bar on the beach where you can refresh yourself.
But disillusionment began immediately from the moment of resettlement. Settled only after 2, ie. we had an arrival at nine in the morning, we were waiting for a room until two in the afternoon. But as they say, a rule is a rule. When checking in, we discovered that the room was not very ready to receive guests, there were only two bath towels, there were three of us, there was no foot towel (never at all, there is no such thing), there were no small towels. There was no bed linen for the child. Asked to bring. Towels were brought at about six in the evening. Linen was not brought, went to the reception, reminded of themselves. At about 9 am, we are, roughly speaking, the second day on our feet, since the flight was at 3 am. They came down again and again. Until they lost their temper and switched to screaming, because time 11 pm, linen and no. At the reception they answered us, we will try to do something, but we have few people, they do not have time. Around half past eleven, linen was brought in and the bed was made.
In general, I did not like the attitude of the reception staff, they communicated in such a way that they supposedly did us a favor that we came to their hotel.
For all questions, they talked about, by the way, without raising their eyes, while poking around in the computer. And it's not just with us. Since we were in the lobby from time to time, there were a lot of complaints and claims.
The water in the room is heated by the sun. Therefore, you can wash normally after twelve and before seven, then the water is just cold.
Wifi only works well in the lobby. A little worse in the restaurant building. The rooms are very bad. Watsup even more or less worked, it happened that it was necessary to resolve several issues at work, I had to go to the lobby, because. in the room at some points it was possible to connect to the Internet.
The hotel has several pools. Along some, there are houses. A road runs along the perimeter of the hotel on the right and left sides. On the side where our number was, the traffic was very intense, from the building where the number was literally 3-4 meters and the fence began, behind which there was a road. The roar was terrible, it was impossible to talk while sitting on the terrace. It subsided a little closer to 2 am, but from 6 am, active movement began again.
Surely many will say that they came to Turkey, not to sit in the room... We were in the room between 12 and 15, because the sun was especially shining in the evenings. For us, this location was a big minus.
Another minus is the cleaning, let's say it took place for visibility. For all 10 days, they never cleaned the terrace, wet cleaning was once. If soap or toilet paper ran out, you had to ask.
Food - you can find something to eat. Lots of spicy food. On the grill they cooked delicious chickens, meatballs, we could not eat lyulya. VERY sharp. The restaurant is small. There are a lot of people. The first days could not adjust, because. I had to look for a table for 15 minutes, in the end we waited for people to finish eating and took their place. Tables are cleared for a very long time. I start cooking omelets and pancakes at about 9 in the morning. Almost every day one and the same problem - finished plates and appliances.
In the end, they went to close. By this time, we had time to wash the plates, we had to go to the sink to get the appliances. The quality of alcoholic beverages leaves much to be desired.
Animation is good, evening program too.
We will not stay at this hotel again and will not recommend it to our friends. For some, everything tripled, as they say, and it happened worse. For us, there were much more minuses than pluses. We have been in Turkey many times. The 5 * hotel falls short, a good 4.
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• 2
• traveled 6 years ago
Good afternoon. We visited this hotel at the end of June. We were three adults and two children. We arrived, we were met, transfer to the hotel. That's all right. Problems started immediately upon arrival. Waiting for settlement. True, not for long. We took a family room. We have a two year old child. They promised a baby cot which was not available.
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Good afternoon. We visited this hotel at the end of June. We were three adults and two children. We arrived, we were met, transfer to the hotel. That's all right. Problems started immediately upon arrival. Waiting for settlement. True, not for long. We took a family room. We have a two year old child. They promised a baby cot which was not available. The safe was also closed and old dirty towels hung. Cleaning the room after previous guests and did not smell. Time is 9 pm. Children need to sleep. I call the reception, they tell me that their worker is traveling around the territory and soon they will bring us a crib and towels. An hour has passed. The worker arrived. Brought towels. 4 pieces! For five! And everyone is different! No bed! He does not speak Russian or English. I call reception. They are surprised that this happened, but they say to wait, because he left further, but there is no connection with him! ! I went outside and saw him in the distance. Caught up running. In the buggy and at the reception. They told him what I wanted. Towels were given to us, but about the bed they said that only tomorrow. There is nothing to do, go wash your face and sleep. The bed was delivered the next day. A little broken, but nothing, they fixed it themselves. The master came and opened the safe. And there!! ! Dirty men's underpants! ! Tin! And they smile, these Turks! They are having fun. It's all about housekeeping. During the entire stay (10 days), we were normally cleaned twice. After we ourselves left money for the staff. And linen with towels and changed only for money. The dollar worked wonders! During the stay, the bathtub, air conditioning, the telephone broke, the lamp near the house burned out. They gave applications for reception, but things are still there. Nothing was done, although it was constantly oeshchalis. The hotel staff speaks Russian very poorly or does not speak at all. Explained had almost no fingers. We had an ultra all inclusive. The people in the dining room are dark! The queues are terrible! Mat remat! And if you come later, then there will be no people, but there is already nothing to eat. Because milking people is not prepared, but only at the beginning of lunch or dinner. As time passes, everything ends and that's it. It's sad, because they paid a lot of money. About the boats to the beach only positive. Everything is fine with this, the children liked it. The pools are great too. The food is below average! Solid monotony. Children sometimes had practically nothing to eat at all. Basically, all food is spicy, cakes with dyes. On a fish day, one fish, which the majority of children (and adults too) do not eat. Animation for children was not interesting. There are no other entertainment facilities on site. And those that are (slot machines, cars, trampoline) for an additional fee ($ 5-10). The playground was not even lit up in the evenings! ! So basically, the review of the hotel is negative. Having paid money (and not small for us), we wanted to get a better attitude and atmosphere. But. . . The hotel positions itself as five stars, but pulls on the strength of three. And even the hotel workers themselves laugh at this and say that five stars were simply drawn to them. The hotel did not live up to expectations. Very sorry for the money spent! And holidays. Choose other hotels, comrades!
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• 12
We arrived at 5 am. Check-in went without problems. Without any surcharges, we immediately received 2 keys to the room in the central part on the 2nd floor. The room itself is quite spacious with a huge loggia overlooking the pool. This is a plus. The safe in the room was closed. Nobody gave him a code. The Turk, who settled in the room, poked different combinations of numbers, blocking it completely.
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We arrived at 5 am. Check-in went without problems. Without any surcharges, we immediately received 2 keys to the room in the central part on the 2nd floor. The room itself is quite spacious with a huge loggia overlooking the pool. This is a plus. The safe in the room was closed. Nobody gave him a code. The Turk, who settled in the room, poked different combinations of numbers, blocking it completely. He threw up his hands, turned around and left. This is the level))) The room was 2+1. There were no towels or linen or slippers for the extra bed. Later we learned that on the phone (there are 2 of them in room) there is a magic number 0 (a call to the reception), which later had to be used more than once. After the call, another Turk came (who, by the way, did not understand either Russian or English) unlocked the safe and put the code 1234, without letting him choose it himself))) On that day, I had to call three more times. TV glitched. Call-came replaced. No underwear. Call. Have brought. No 2nd sheet. Call. They brought it again. But damn.... it's 5 stars. I came to rest, not to solve all these misunderstandings. It makes no sense to describe cleaning, since it is absent, as such. I'm not clean, but here even she strained me. They did not give out slippers for everyone, sand from the street is constantly being dragged into the room with shoes. There is dirt under the bed, no one cleans it. For the sake of appearance, they waved a mop, took out the garbage, and that was it. Time left 2 dollars for a tip. We returned to the room. They took 2 dollars, they didn't even take out the garbage. We laughed for a long time /))) I didn’t leave it anymore. After cleaning the next day, for some reason, they took a set of linen. Didn't leave a new one. Didn't call 0. On the flight of stairs, between the floors, there were bales of new linen. I went to take it myself, with a margin. Fuck everyone))) There is also a kettle, sugar and milk powder in the room, but there is no tea or coffee. And there is nowhere to take it in stickers either. Only tea was met in bags in the restaurant on the second floor. Food is a separate issue. You won't leave hungry though. . . Queues everywhere and limited stock. In short, the principle is this - who did not have time, he was late. As for 5 stars, this is unacceptable. In a sufficient number of only fruits, salads, sweets. No queues, only defrosted semi-finished products and french fries. Every trip to the main restaurant is a game of roulette. 20 minutes before the end of breakfast, almost nothing. But that's not all. Another challenge is to find a free table. They seem to be there, but no one is in a hurry to clean them up. As a result, you stand with plates among the dirty tables and think where to stumble. Next, go look for cutlery. It is a separate task to find a plug, they are in a special shortage there. In short, tin. As for alcohol. It is enough, and there is imported, high-quality, expensive. But no one will offer it to you. The bottles are hidden under the counter. Who knows, requires. They pour without problems. None of the bars have a wine list. Is it 5 stars? Although no, once I met in a bar, near the main pool. He jabbed his finger at the title, but they don't care. They pour whatever they want. sometimes it’s so bad that it’s impossible to drink. Their standard cocktails are Sex on the Beach and Pina Colada. They are basically poured to everyone. The rest is done reluctantly, hinting at a tip. For quality cocktails and spirits, it is better to go up to the second floor of the main restaurant. You can also ask for normal coffee there. Few people know about it. No one from the waiters will offer you wine for dinner. If you want, go to the counter and order yourself. Is it 5 stars? Refrigerators have still water. Powdered juices are rare in vending machines. sometimes put in bags in the refrigerator with a note, do not take a lot, this is for children. pipets)))) You can crush the children themselves with fresh orange juice. Free, but again the queues. I waited for my own, the glasses ran out, I went for the glasses, there are no more oranges. Again, how lucky. Sometimes there is no queue. If you are traveling for more than a week, then you still have a chance to one day experience real service as it should be. To do this, you need to sign up a day before your visit to one of the restaurants of your choice (Turkish, Mediterranean, Italian), which are located on the banks of the river. Everything is free and very tasty, polite helpful staff. An outlet can be said in their catering system. The only problem is getting there. Registration at the reception from 9-00. We arrived at 8:30. It's already a turn. Come at 9, they may not be able to sign up for the next day. And on the front, in 2-3 days, they don’t write down in principle. Is it 5 stars? Some kind of scoop. This is about the negative. Everything else is pretty good. Huge, very beautiful area. Animators work with both children and adults, they do not let you get bored. The pools are clean. Everything seems to be fine here. But. . . yet again. The kids club is for children under 12 years old. Those who are 13-16 where to go? With small ones they are not interested already. Adult animators on the same darts or shooting from the air do not take up to 16 years. As for the beds. In general, there are enough of them at the pools and on the beach by the sea. But in view of the mentality of our citizens, who throw their towels on them early in the morning, while they themselves go about their business, everything is not so simple. The hotel staff does nothing about it. In other hotels, towels are simply collected by the staff. Everyone here doesn't care. Yes, you can still rent bicycles absolutely free of charge. But again, in view of our mentality (and offhand, 90 percent of people from the former USSR rest here), many bikes are taken away to their bungalows and hidden for the entire period of rest. Tin))) Maybe the review turned out to be too negative, but in fact everything is not so bad. All of the above concerns my view of things. The kids will love it here for sure. . If you are going on vacation without children, then this is definitely not the place for you. And most importantly, this is not a five and the price tag must be appropriate !! !
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