We chose this hotel on the strong recommendation of the travel agency, as well as on the numerous enthusiastic reviews of the guests. Unfortunately, we were not satisfied. The hotel does not correspond to the declared 5-stars. The interior is very outdated, shabby luxury and more like a museum. Small rooms are overloaded with massive decorations and bulky furniture.
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We chose this hotel on the strong recommendation of the travel agency, as well as on the numerous enthusiastic reviews of the guests. Unfortunately, we were not satisfied. The hotel does not correspond to the declared 5-stars. The interior is very outdated, shabby luxury and more like a museum. Small rooms are overloaded with massive decorations and bulky furniture. In addition, the food does not correspond at all to a 5 star hotel. They mostly cooked meat, rarely fish (only 2 varieties). A huge variety of desserts turned out to taste the same, in general, from the same dough. Juices/drinks from vending machines cannot be called juices at all, some kind of sour sweet water that is impossible to drink. But the most negative was food poisoning. We were 3 guests, and two of us got poisoned. Moreover, the poisoning was severe, which had to call an ambulance.
At the request to compensate us financially for the damage caused to our health, the hotel administration refused and offered only a separate menu.
At the request to compensate us financially for the damage caused to our health, the hotel administration refused and offered only a separate menu.
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• 14
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If you are a fan of casino surroundings and you like the noise of aircraft engines, then you are here! There is a lot of gold and mirrors in the design of the hotel, there is not a lot of gilding and mirrors! On the way from the beach to the room, I counted 113 mirrors. All furniture is gilded. Oriental chic, but not for everyone.
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If you are a fan of casino surroundings and you like the noise of aircraft engines, then you are here! There is a lot of gold and mirrors in the design of the hotel, there is not a lot of gilding and mirrors! On the way from the beach to the room, I counted 113 mirrors. All furniture is gilded. Oriental chic, but not for everyone. Excellent cuisine in the hotel - everything except the fish is delicious. Fish traditionally for Turkey do not know how to cook. The hotel has a large territory, especially considering that the hotel belongs to the urban category. But do not flatter yourself - the center of Antalya is a 15-minute taxi ride and about 100 lira on the meter. You should not leave the hotel - a typical residential area with a Turkish flavor. There are no shops or entertainment around. True, there is Migros nearby, but it does not accept Russian cards and currency, only lira. That is, it is not designed for tourists.
The hotel has 3 options for a beach holiday: sand and the usual beach for the Lara area, beach shallow water for children, waist-deep for an adult and a concrete platform with a ladder - deep immediately. There is also a wooden pier on which there are also sunbeds. In general, there are plenty to choose from.
There are several restaurants and cafes on the territory - there are places to eat. BUT, despite the fact that the territory is large, it is all built up with shops, cafes, and playgrounds. There is only one decent clearing with live turtles - everything else is concrete and stone with very narrow paths - two adults go very close. The road to the sea from the hotel building (there are 7 buildings) goes along the path. It seems that before these were shopping streets and they were simply fenced off with a fence and placed in the territory of the hotel. And every day you walk past these shops, which, by displaying their goods, “eat up” already narrow aisles.
Plus, on the paths they put hefty jugs with palm trees and you have to write out zigzags to get through.
And if it seemed to you that I was describing everything critically, then you are mistaken - criticism will go further.
Despite the fact that in general the hotel leaves a very pleasant impression, there are nuances with which I could not come to terms.
First, when you check in, they try to place you in “rejected” rooms. For example, room 714 is a room on the ground floor, but two rooms. The view from the windows on the wall with external blocks of the air conditioning system - no sun, noise and the staff under the window of the room organized their own smoking room - what an atmosphere!
I already wrote about planes - the hotel is located in the glide path of Antalya Airport and every 3-5 minutes a plane sits down or takes off. The height of the flight over the hotel is 50-100 meters and the roar is appropriate!
And most importantly - the hotel needs to urgently solve something with the service.
Maybe even start with the head management - well, the lower staff cannot do such poor quality work if they are required to provide good service! It is strongly not recommended to walk in the room without slippers (fortunately, they are in every room) - your feet get dirty.
Given the fact that there is nowhere to go outside the hotel, everyone spends evenings in bars, though the animation is wonderful. Excellent performances by guest artists and their own dance evenings with good preparation and selection of music. BUT in the morning the cleaning of the territory after the night walks begins at 9 am. That is, those who get up earlier go swimming in the sea, maneuvering between empty glasses, cigarette butts, and, to be honest, sometimes vomit. Those who get up later walk along the cleaned territory, but on damp stone, which is fraught with falls, which I have repeatedly witnessed.
Plus, they prefer not to sweep large areas of the territory, but to blow off the apparatus on a gas engine, which does not add peace to others. Although against the background of flying aircraft, this is not particularly noticeable.
And finally, the remark on the host side - the company Coral Travel - well, frankly disappointed. The hotel was chosen not far from the airport on purpose, as we do not like long transfers. 10-15 minutes drive to the hotel, but the operator compiled the route in such a way that the mini-bus carried 8 people to the hotel for 1.5 hours. That is, first they brought tourists to Antalya and the Old Town, and then we and another family were brought to the hotel, which was located in close proximity to the airport. I repeat - exactly half of the tourists on the bus (4 people) went to one hotel near the airport, and another 2.2 people went to different hotels in Antalya and they were taken first. That is, taking care of tourists is on the face. The return transfer was also surprising - they took us from the hotel at 5-45 in the morning.
We arrived on time, but the escort from the company immediately began to impose a check-in at the perfume store. At 6 am? ! We didn’t get enough sleep, we had already planned all the time - and here is such a “generous” offer. So choose, but carefully.
The hotel has 3 options for a beach holiday: sand and the usual beach for the Lara area, beach shallow water for children, waist-deep for an adult and a concrete platform with a ladder - deep immediately. There is also a wooden pier on which there are also sunbeds. In general, there are plenty to choose from.
There are several restaurants and cafes on the territory - there are places to eat. BUT, despite the fact that the territory is large, it is all built up with shops, cafes, and playgrounds. There is only one decent clearing with live turtles - everything else is concrete and stone with very narrow paths - two adults go very close. The road to the sea from the hotel building (there are 7 buildings) goes along the path. It seems that before these were shopping streets and they were simply fenced off with a fence and placed in the territory of the hotel. And every day you walk past these shops, which, by displaying their goods, “eat up” already narrow aisles.
Plus, on the paths they put hefty jugs with palm trees and you have to write out zigzags to get through.
And if it seemed to you that I was describing everything critically, then you are mistaken - criticism will go further.
Despite the fact that in general the hotel leaves a very pleasant impression, there are nuances with which I could not come to terms.
First, when you check in, they try to place you in “rejected” rooms. For example, room 714 is a room on the ground floor, but two rooms. The view from the windows on the wall with external blocks of the air conditioning system - no sun, noise and the staff under the window of the room organized their own smoking room - what an atmosphere!
I already wrote about planes - the hotel is located in the glide path of Antalya Airport and every 3-5 minutes a plane sits down or takes off. The height of the flight over the hotel is 50-100 meters and the roar is appropriate!
And most importantly - the hotel needs to urgently solve something with the service.
Maybe even start with the head management - well, the lower staff cannot do such poor quality work if they are required to provide good service! It is strongly not recommended to walk in the room without slippers (fortunately, they are in every room) - your feet get dirty.
Given the fact that there is nowhere to go outside the hotel, everyone spends evenings in bars, though the animation is wonderful. Excellent performances by guest artists and their own dance evenings with good preparation and selection of music. BUT in the morning the cleaning of the territory after the night walks begins at 9 am. That is, those who get up earlier go swimming in the sea, maneuvering between empty glasses, cigarette butts, and, to be honest, sometimes vomit. Those who get up later walk along the cleaned territory, but on damp stone, which is fraught with falls, which I have repeatedly witnessed.
Plus, they prefer not to sweep large areas of the territory, but to blow off the apparatus on a gas engine, which does not add peace to others. Although against the background of flying aircraft, this is not particularly noticeable.
And finally, the remark on the host side - the company Coral Travel - well, frankly disappointed. The hotel was chosen not far from the airport on purpose, as we do not like long transfers. 10-15 minutes drive to the hotel, but the operator compiled the route in such a way that the mini-bus carried 8 people to the hotel for 1.5 hours. That is, first they brought tourists to Antalya and the Old Town, and then we and another family were brought to the hotel, which was located in close proximity to the airport. I repeat - exactly half of the tourists on the bus (4 people) went to one hotel near the airport, and another 2.2 people went to different hotels in Antalya and they were taken first. That is, taking care of tourists is on the face. The return transfer was also surprising - they took us from the hotel at 5-45 in the morning.
We arrived on time, but the escort from the company immediately began to impose a check-in at the perfume store. At 6 am? ! We didn’t get enough sleep, we had already planned all the time - and here is such a “generous” offer. So choose, but carefully.
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• 5
Royal interiors, all in natural marble, carpets, mirrors, gilding, chandeliers, veneer... But all this is already 20-30 years old! It is touched up, oiled, repaired, washed. But, of course, it doesn't shine anymore. The contingent corresponds - lovers of gold, red dresses, loudly talk on the phone about their affairs in Chelyabinsk.
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Royal interiors, all in natural marble, carpets, mirrors, gilding, chandeliers, veneer... But all this is already 20-30 years old! It is touched up, oiled, repaired, washed. But, of course, it doesn't shine anymore.
The contingent corresponds - lovers of gold, red dresses, loudly talk on the phone about their affairs in Chelyabinsk. Those who like to get up early, take a sunbed in the first row with a beach towel, and go back to sleep before 10. And in the evening, be sure to stand in line at the restaurant, indignant that Wi-Fi is only in the lobby, that in the morning you left 2 euros, but they didn’t make a swan on the bed.
If you are still here, then good news.
The territory is very green, tall trees, paths, lawns, everything is very well maintained and comfortable. The turtles are running. At any time, you can easily get lost somewhere at a table or on a terrace so that no one will find you.
Half of the beach is sand, the other half is concrete and entry from ladders. There are plenty of places for sunbeds for every taste, but they are plump. There is a children's paddling pool, fenced off from the sea with concrete.
The poolside restaurant is fantastically atmospheric in the morning, only have breakfast here! Food is normal! I don't know how else to describe the food. Not elegant, not cunning, but not sparse either. Normal food.
Summary - go! But not for everyone : -)
The contingent corresponds - lovers of gold, red dresses, loudly talk on the phone about their affairs in Chelyabinsk. Those who like to get up early, take a sunbed in the first row with a beach towel, and go back to sleep before 10. And in the evening, be sure to stand in line at the restaurant, indignant that Wi-Fi is only in the lobby, that in the morning you left 2 euros, but they didn’t make a swan on the bed.
If you are still here, then good news.
The territory is very green, tall trees, paths, lawns, everything is very well maintained and comfortable. The turtles are running. At any time, you can easily get lost somewhere at a table or on a terrace so that no one will find you.
Half of the beach is sand, the other half is concrete and entry from ladders. There are plenty of places for sunbeds for every taste, but they are plump. There is a children's paddling pool, fenced off from the sea with concrete.
The poolside restaurant is fantastically atmospheric in the morning, only have breakfast here! Food is normal! I don't know how else to describe the food. Not elegant, not cunning, but not sparse either. Normal food.
Summary - go! But not for everyone : -)
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• 15
In general, everything is fine in the hotel, but the food for 5 stars is clearly not pulling, for 3 stars with a stretch. There was practically no seafood, one type of fish was only served either on the grill, fried or stewed. For fruits, apples, plums, grapes, green tangerines, overripe peaches and a couple of times green melon and that's it.
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In general, everything is fine in the hotel, but the food for 5 stars is clearly not pulling, for 3 stars with a stretch. There was practically no seafood, one type of fish was only served either on the grill, fried or stewed. For fruits, apples, plums, grapes, green tangerines, overripe peaches and a couple of times green melon and that's it. In general, you won’t stay hungry, but a friend lived next door in a 3 star hotel there and even better. The price doesn't match the quality.
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• 7
Rested ten days ago Hotel 10 points, number 9. (they were better, but tourists from Europe, Arabs settle there) territory 10 points, animation 10, show 10, food 10, alcohol 10, Everything is super, except (((Relation to Ukrainians (I had an anniversary, nothing from the hotel, although ultra all inclusive! Only for money.
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Rested ten days ago Hotel 10 points, number 9. (they were better, but tourists from Europe, Arabs settle there) territory 10 points, animation 10, show 10, food 10, alcohol 10, Everything is super, except (((Relation to Ukrainians (I had an anniversary, nothing from the hotel, although ultra all inclusive! Only for money. Immigrants from Kazakhstan arrived from Germany, so they received a bottle of wine and a box of chocolates in a room overlooking the sea when they checked in, but our ticket is more expensive for the price! A lot of dogs on the beach (. Beach 10 points. I took off a point for a biased attitude! Advice! Learn colloquial English, when you communicate in English, they treat you completely differently (But otherwise it’s wonderful, wonderful, great, excellent! Special thanks to the cooks, waiters , animators, hotel staff!!! I recommend!! !
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• 20
Recently returned from a holiday in Sera. Didn't want to leave! Everyone liked it very much! We have been resting in Turkey for a very long time, there is something to compare with. Excellent location, the sea for both lovers of sandy beaches and for those who like to jump from the pier. From 01.07 all bars and restaurants A la carte have started working.
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Recently returned from a holiday in Sera. Didn't want to leave! Everyone liked it very much! We have been resting in Turkey for a very long time, there is something to compare with. Excellent location, the sea for both lovers of sandy beaches and for those who like to jump from the pier. From 01.07 all bars and restaurants A la carte have started working. Thanks to the staff for a great stay!
Each hotel has its pros and cons. But I want to come back here!
Each hotel has its pros and cons. But I want to come back here!
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• 14
I would like to share my recent experience. Royal Palace. The territory is well-groomed, a lot of locations for photos. Rooms are good and renovated. Our room on the 8th floor overlooking the sea and waterfall. Simply chic. (Ask for even and higher numbers). Initially, when we arrived, the occupancy of the hotel was small.
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I would like to share my recent experience. Royal Palace. The territory is well-groomed, a lot of locations for photos. Rooms are good and renovated. Our room on the 8th floor overlooking the sea and waterfall. Simply chic. (Ask for even and higher numbers). Initially, when we arrived, the occupancy of the hotel was small. Alacarta do not work, bars, coffee shops as well. After June 20, Russian tourists arrived, it became a little more fun, some bars were opened. Turkish alcohol as everywhere (non-alcoholic) imported paid. The food is good, but no frills. There are no seafood. There are no special meals for children.
The pool for the little ones has no sun protection and is very slippery, children and adults fall if the water is splashed around the pool. Another minus: you can’t go everywhere with a stroller. Steps must be climbed manually. The escalator from the lobby to the street is also very dangerous for those with wheelchairs. Slides primitive. There is no animation. There are many dogs, cats and turtles on the territory. The kids love it. The territory is compact, not far from the sea. There are a lot of sun loungers, there is a Relax zone in the shade. The entrance to the sea is good. Wi-Fi only at the reception, in the rooms for a fee (3 € per day). There are a lot of regular tourists here. We met people who came here for the thirteenth time. This is saying something. . .
In general, we liked the hotel, we would return again, although we have never rested in the same hotel.
The pool for the little ones has no sun protection and is very slippery, children and adults fall if the water is splashed around the pool. Another minus: you can’t go everywhere with a stroller. Steps must be climbed manually. The escalator from the lobby to the street is also very dangerous for those with wheelchairs. Slides primitive. There is no animation. There are many dogs, cats and turtles on the territory. The kids love it. The territory is compact, not far from the sea. There are a lot of sun loungers, there is a Relax zone in the shade. The entrance to the sea is good. Wi-Fi only at the reception, in the rooms for a fee (3 € per day). There are a lot of regular tourists here. We met people who came here for the thirteenth time. This is saying something. . .
In general, we liked the hotel, we would return again, although we have never rested in the same hotel.
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• 15
Were a family. All liked it. Nice atmosphere, nice beach and pool. The area is small but cozy. Lots of greenery and places to sit and splash around. There is a bus stop nearby - you can go to the city and skimp if you want. Cycling in the morning, various activities on the beach in the afternoon. The entire staff is very friendly.
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Were a family. All liked it. Nice atmosphere, nice beach and pool. The area is small but cozy. Lots of greenery and places to sit and splash around. There is a bus stop nearby - you can go to the city and skimp if you want. Cycling in the morning, various activities on the beach in the afternoon. The entire staff is very friendly.
There are many cats and dogs in the area. They are affectionate, kind, but there is a minus - they shit where they have to. Cats "target" on pillows, chairs, etc. Small dogs poop everywhere. The staff cleans up quickly, but more cleaners are needed for so many animals. I frankly feel sorry for the staff who are trying to quickly clean up. Although in general then you do not pay attention to it. And if you have animals at home, then you quickly get used to it. Special thanks to the staff - they fly like brooms. Regardless of the cooks or cleaners, at the bar or reception - everyone works for "your" rest. Everyone is walking towards you.
Now a little about the cons. Due to the fact that many bring food to the room, and this is prohibited, someone will not have enough, for example, an apricot. The man scored 2 plates of apricots and drags them into the room. WHERE? Are you going to eat 3 kg of apricots in an evening. The same with watermelons, peaches, etc. They bring fish to the room (10 pieces on a plate). Do you eat 4 kg of fish at a time? And not only Slavs were noticed, but also Arabs, and locals, Hungarians and Kazakhs. Then, towards the end of dinner, a family comes in with two children 5-6 years old, and they have neither apricot nor watermelon. The staff finds of course, but you get the point. The mentality is - paid, so it is necessary to recapture at any cost. Even if it disappears, if only others do not get it. For such "things" you need to be evicted from the hotel. The most intelligent Germans and Scandinavians. Were not noticed. Europe!
Of the minuses, there is still a lack of tables during meals. Somehow not well thought out. People come for example for breakfast - but there is nowhere to sit. Poke here and there. It's worth thinking about it. Or do distribution in several places and not just in the main restaurant.
This is not the first time in Turkey, there is something to compare with - that's why I give the hotel a solid four! I advise you to go!
There are many cats and dogs in the area. They are affectionate, kind, but there is a minus - they shit where they have to. Cats "target" on pillows, chairs, etc. Small dogs poop everywhere. The staff cleans up quickly, but more cleaners are needed for so many animals. I frankly feel sorry for the staff who are trying to quickly clean up. Although in general then you do not pay attention to it. And if you have animals at home, then you quickly get used to it. Special thanks to the staff - they fly like brooms. Regardless of the cooks or cleaners, at the bar or reception - everyone works for "your" rest. Everyone is walking towards you.
Now a little about the cons. Due to the fact that many bring food to the room, and this is prohibited, someone will not have enough, for example, an apricot. The man scored 2 plates of apricots and drags them into the room. WHERE? Are you going to eat 3 kg of apricots in an evening. The same with watermelons, peaches, etc. They bring fish to the room (10 pieces on a plate). Do you eat 4 kg of fish at a time? And not only Slavs were noticed, but also Arabs, and locals, Hungarians and Kazakhs. Then, towards the end of dinner, a family comes in with two children 5-6 years old, and they have neither apricot nor watermelon. The staff finds of course, but you get the point. The mentality is - paid, so it is necessary to recapture at any cost. Even if it disappears, if only others do not get it. For such "things" you need to be evicted from the hotel. The most intelligent Germans and Scandinavians. Were not noticed. Europe!
Of the minuses, there is still a lack of tables during meals. Somehow not well thought out. People come for example for breakfast - but there is nowhere to sit. Poke here and there. It's worth thinking about it. Or do distribution in several places and not just in the main restaurant.
This is not the first time in Turkey, there is something to compare with - that's why I give the hotel a solid four! I advise you to go!
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• 13
Excellent hotel. The staff is very friendly - they try to help in everything. Large and well maintained area. Settled in the building Elegance. The rooms are great. The food is good - the food is delicious. There were 1 restaurant and 2 bars - in the lobby and by the pool (beach). But this is quite understandable.
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Excellent hotel. The staff is very friendly - they try to help in everything. Large and well maintained area. Settled in the building Elegance. The rooms are great. The food is good - the food is delicious. There were 1 restaurant and 2 bars - in the lobby and by the pool (beach). But this is quite understandable. Not many people - covid situation. . . Turtles living on site are super! There are also cats and dogs. In general, I liked everything. Rest were very satisfied.
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• 10
Everyone was in Rimini, although this is commonplace for lovers of Italy. I have not been to Rimini and did not get there again. The epidemic has changed. Money for early booking stuck. They offered Rhodes - it did not work. TezTour does not fly to Albania. And then I remembered another banal place where everyone was - Antalya! The hotel was chosen with a minimum transfer from the airport, with its own beach and pools.
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Everyone was in Rimini, although this is commonplace for lovers of Italy. I have not been to Rimini and did not get there again. The epidemic has changed. Money for early booking stuck. They offered Rhodes - it did not work. TezTour does not fly to Albania. And then I remembered another banal place where everyone was - Antalya! The hotel was chosen with a minimum transfer from the airport, with its own beach and pools. I didn’t really look at the design of the rooms, there are several buildings there. That's how we ended up at Club Hotel Sera. Creepy night flight, 2 hours 20 minutes, 15 minutes transfer and around 9.00 we are at the hotel. $ 20 in the passport and at 11.00 we are settled not in the Park Building, but in Elegance.
The room is good. The third floor, the room has everything and everything works. The abundance of mirrors and gilding, however, as in the entire hotel. Carpets, mirrors, chandeliers, lighting and gilding. At first it rippled in the eyes, then they got used to it. The territory is large, well-groomed. Greek style hotel. Everywhere columns, pots, flowers and palm trees. More beautiful arches by the sea. There are a lot of paths, transitions, you can arrange quests. There are cats and dogs. There is a meadow with turtles. Three pools. Deep and chilly in the morning, smaller and warmer, closer to the sea, and not deep at all, with sea water, small slides and streaming back massagers. All work. The beach is a shell rock, islandy. Sun loungers and umbrellas take, as usual, hours at 5 am. Cleaning is great. Towels were changed every day. The bar was replenished every day.
The staff is polite and helpful, especially in the morning. The food is normal. Everything was there. Everything is poured in bars. Cocktails were made in two pool bars, wine, beer, whiskey, cola, etc. Champagne, only in the lobby, but from morning until night. At lunch, live piano music. Dinner outdoors. We went later, when the tables were vacated after the first games, but they were removed very slowly. Especially got dirty tablecloths. But they have several colors - blue, pink, yellow. Fruits, vegetables, greens and pastries are more than enough. There is no children's animation, once there was a disco for adults.
Protection against covid-19? Employees in masks and gloves, some in shields. There are sanitizers on the tables. Spoons and forks in paper bags. The rest is a "full buffet". Very intrusive representatives of the leather store. On the territory of the hotel there are shops with cigarettes, some food and clothing. Jewelry stores are closed. You can relax and not go out of the territory. Opposite the hotel there is a Migros supermarket, a pharmacy, a night club and a bus stop. The sun, clean and warm sea, well, what else do you need. Surprisingly good enough hotel)))!
The room is good. The third floor, the room has everything and everything works. The abundance of mirrors and gilding, however, as in the entire hotel. Carpets, mirrors, chandeliers, lighting and gilding. At first it rippled in the eyes, then they got used to it. The territory is large, well-groomed. Greek style hotel. Everywhere columns, pots, flowers and palm trees. More beautiful arches by the sea. There are a lot of paths, transitions, you can arrange quests. There are cats and dogs. There is a meadow with turtles. Three pools. Deep and chilly in the morning, smaller and warmer, closer to the sea, and not deep at all, with sea water, small slides and streaming back massagers. All work. The beach is a shell rock, islandy. Sun loungers and umbrellas take, as usual, hours at 5 am. Cleaning is great. Towels were changed every day. The bar was replenished every day.
The staff is polite and helpful, especially in the morning. The food is normal. Everything was there. Everything is poured in bars. Cocktails were made in two pool bars, wine, beer, whiskey, cola, etc. Champagne, only in the lobby, but from morning until night. At lunch, live piano music. Dinner outdoors. We went later, when the tables were vacated after the first games, but they were removed very slowly. Especially got dirty tablecloths. But they have several colors - blue, pink, yellow. Fruits, vegetables, greens and pastries are more than enough. There is no children's animation, once there was a disco for adults.
Protection against covid-19? Employees in masks and gloves, some in shields. There are sanitizers on the tables. Spoons and forks in paper bags. The rest is a "full buffet". Very intrusive representatives of the leather store. On the territory of the hotel there are shops with cigarettes, some food and clothing. Jewelry stores are closed. You can relax and not go out of the territory. Opposite the hotel there is a Migros supermarket, a pharmacy, a night club and a bus stop. The sun, clean and warm sea, well, what else do you need. Surprisingly good enough hotel)))!
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