Rested 2 + 2 (1 and 4 years). Settled immediately, as arrived at 15 o'clock. Briefly about the hotel: 1. Room: clean, bathrobes and slippers, safe, tea set, TV (showed Ukrainian 1 + 1, plus plus, 2 + 2 and TET) minibar (Pepsi, fanta, sprite, mineral water, drinking, beer, juice of 2pcs straws, waffles 1).
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Rested 2 + 2 (1 and 4 years). Settled immediately, as arrived at 15 o'clock.
Briefly about the hotel:
1. Room: clean, bathrobes and slippers, safe, tea set, TV (showed Ukrainian 1 + 1, plus plus, 2 + 2 and TET) minibar (Pepsi, fanta, sprite, mineral water, drinking, beer, juice of 2pcs straws, waffles 1). Replenished daily.
Bath: soap and shower gel in dispensers, shampoo, body lotion, balm, disposable shaving kit, washcloths, toothbrush and toothpaste kits, combs, ear sticks, cotton pads. Hair dryer.
2. Territory: compact, clean, green, well-thought-out (separate children's pool and slides) zone +16, adult slides, huge main pool)
3. Food: everything is fresh and very tasty.
Large selection of dishes: juices, yogurts, fruits, vegetables (salads), first courses (3 types), seafood, pastries, desserts, a large selection of elite cheeses (original), sliced meat (sausages, raw cured meats) yaso), dietary table.
Particular attention to the children's area in the main restaurant: trampoline, carousel, table with blender, bottle sterilizer, microwave, refrigerator with canned food (one type of vegetable puree, one fruit, danon yogurts - several types, in bags with a tube of cocoa and cocoa and cocoa orange and peach)
4. Sea and beach: clean, sand, there were always free sunbeds, swing, trampoline, ship. Boars (balls) are paid.
5. Children's entertainment: Kids club- SUPER !!!
Hello Lena, Ksenia, Ali, Vlada, Burcu I Seren from Mitviy and Tima from Ivano-Frankivsk. Programs are diverse: Pirate Day, pizza baking, photo frame, bracelets, pool games, magicians, heroes of Madagascar, t-shirt coloring (15 €). Gifts for children to participate. In the evening a mini disco.
Amusement park: locomotive, boat, ferris wheel, cars, carousel-chain, cotton candy and popcorn all -Free !!!! ! from 19.30-21.30.
6. Contingent: 80% Germans, and mostly Europeans 98%.
Many thanks to all the staff for their work.
Thank you for our wonderful holiday !!!! !
Briefly about the hotel:
1. Room: clean, bathrobes and slippers, safe, tea set, TV (showed Ukrainian 1 + 1, plus plus, 2 + 2 and TET) minibar (Pepsi, fanta, sprite, mineral water, drinking, beer, juice of 2pcs straws, waffles 1). Replenished daily.
Bath: soap and shower gel in dispensers, shampoo, body lotion, balm, disposable shaving kit, washcloths, toothbrush and toothpaste kits, combs, ear sticks, cotton pads. Hair dryer.
2. Territory: compact, clean, green, well-thought-out (separate children's pool and slides) zone +16, adult slides, huge main pool)
3. Food: everything is fresh and very tasty.
Large selection of dishes: juices, yogurts, fruits, vegetables (salads), first courses (3 types), seafood, pastries, desserts, a large selection of elite cheeses (original), sliced meat (sausages, raw cured meats) yaso), dietary table.
Particular attention to the children's area in the main restaurant: trampoline, carousel, table with blender, bottle sterilizer, microwave, refrigerator with canned food (one type of vegetable puree, one fruit, danon yogurts - several types, in bags with a tube of cocoa and cocoa and cocoa orange and peach)
4. Sea and beach: clean, sand, there were always free sunbeds, swing, trampoline, ship. Boars (balls) are paid.
5. Children's entertainment: Kids club- SUPER !!!
Hello Lena, Ksenia, Ali, Vlada, Burcu I Seren from Mitviy and Tima from Ivano-Frankivsk. Programs are diverse: Pirate Day, pizza baking, photo frame, bracelets, pool games, magicians, heroes of Madagascar, t-shirt coloring (15 €). Gifts for children to participate. In the evening a mini disco.
Amusement park: locomotive, boat, ferris wheel, cars, carousel-chain, cotton candy and popcorn all -Free !!!! ! from 19.30-21.30.
6. Contingent: 80% Germans, and mostly Europeans 98%.
Many thanks to all the staff for their work.
Thank you for our wonderful holiday !!!! !
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• 7
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Rested in Turkey for the first time and I think the last. But there is something to compare with, we often rest in Spain, Italy, Croatia and other interesting countries, so there is something to compare with. Soviet level hotel. . . from the outside it is beautiful, inside everything is tired and not beautiful, there is absolutely no zest.
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Rested in Turkey for the first time and I think the last. But there is something to compare with, we often rest in Spain, Italy, Croatia and other interesting countries, so there is something to compare with. Soviet level hotel. . . from the outside it is beautiful, inside everything is tired and not beautiful, there is absolutely no zest. . . The halls in the restaurant resemble canteens. The first thing that upset me was the lack of the Internet, it seems to be there, but it seems to be gone. You are constantly thrown out and it disappears, then it asks for a password again (date of birth and room number) and so on 8 times a day! Normal Internet only at the bar opposite the reception. There is no Internet in any of the halls where they eat, we needed it for the child. . . cartoons.... The 2nd big minus is the small rooms, although we ordered an improved one, but it was very small for us (families with 1 child). We met several Russian-speaking families who were also unhappy with the size of the rooms. 3rd is a real lack of elevators, there are 2 of them on each wing, but this is very small, they were waiting for the elevator for a long time all the time, they watched how clogged elevators drove past us, it's unpleasant! 4th I will tell you about food, there is a lot of food but every day is the same, and if you come for more than a week, then you will certainly get bored with it. Of the goodies for 12 days, shrimp and crabs were served 1 time, fish was for dinner every day but we didn’t eat it, because it’s terribly cooked there, fried in a huge vat of oil all evening, the oil is already brown but they don’t change it.... Fresh can not be called fresh, it is diluted with water and a lot of sugar has been added! The 5th problem is the most unpleasant !!!! The card from the number is the problem of the century!! ! We flew for 11 nights but the first 4 days my card refused to open my room 8 times!!! ! that the card that they gave you at the reception shows you Fak!! ! And so 3-4 times a day !!!! 3. You live on the 4th floor, you cannot open the doors and all you have to do is go to the elevator and go downstairs to reflash your card at the reception.....and elevators, as described above, are a problem !! ! And the last thing is a disregard for the staff, a real situation: we, me, a wife and a 2-year-old child are having dinner outside on the veranda, there is a large sign in all languages, which says: NO SMOKING in all languages, but the old German grandmothers smoked from several sides, all the smoke fell on the child, no one smokes in our family. . . I started arguing with these grandmothers, I realized that they didn’t understand me and I turned to the staff, showed them a sign and demanded that they don’t smoke shows here, the young guy called the supervisor, the supervisor called some manager or manager (small, old, bald, disgusting appearance, I explained to him what I was dissatisfied with, but this Mr.....n answered me that I am alone, and there are many of them and I have to endure the smoke from grandmothers, I will tolerate it, but I could not allow my son to breathe this muck. . . Like this. . . wrote everything as it was without the slightest exaggeration. . .
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• 13
The hotel is wonderful. Although the territory is small, it is very green) The hotel staff is very helpful. The cuisine is very varied and delicious) snack bars work throughout the day, to be honest, I haven’t even been to some of them, because I don’t go out of the restaurant, but roll out ??????? ?.
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The hotel is wonderful. Although the territory is small, it is very green) The hotel staff is very helpful. The cuisine is very varied and delicious) snack bars work throughout the day, to be honest, I haven’t even been to some of them, because I don’t go out of the restaurant, but roll out ??????? ?
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• 6
Were in Diva together with her husband 6 times. Having visited many European (and not only) fours and fives, we return to Diva again and again because everything suits us here and we like everything. Firstly, a big plus for the hotel for its proximity to the airport. The transfer has always been great. We were always settled on the 4th floor, overlooking the Imperial: we really like this view of the pools and the sea.
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Were in Diva together with her husband 6 times. Having visited many European (and not only) fours and fives, we return to Diva again and again because everything suits us here and we like everything. Firstly, a big plus for the hotel for its proximity to the airport. The transfer has always been great. We were always settled on the 4th floor, overlooking the Imperial: we really like this view of the pools and the sea. The room is spacious, comfortable, everything is thought out, clean, appliances work. This year I was pleasantly surprised by the new bright design of the room with many mirrors, which visually expanded the space even more. Change of linen, towels and everything else in the bathroom - systematic, high-quality cleaning. We used the minibar only a third a day (a lot of things and updated daily). The territory of the hotel is green, wonderful and well-groomed - just beautiful! We did not visit the pools: we love the sea. The beach is spacious and clean. The restaurant (we visited mainly the main restaurant) always has a wide selection of a wide variety of dishes for every taste and diet. Losing weight is impossible no matter how hard you try. Trying everything even in two weeks is also impossible. . We also like the fact that the majority of vacationers are Germans, Dutch, Swiss, British, Romanians, Poles. In the evening - live music. But the main thing is of course the hotel staff: competent and smiling. Thanks to them all!
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• 16
A very good hotel, the food is varied, delicious, the rooms are small, but very cozy and clean, the hotel area, although small, is so conveniently located that you don’t feel at all that you are in a small hotel. The staff is polite with guests, with the exception of two Russian girls at the reception, they didn’t seem to be rude, but they behaved somehow sullenly, unfriendly.
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A very good hotel, the food is varied, delicious, the rooms are small, but very cozy and clean, the hotel area, although small, is so conveniently located that you don’t feel at all that you are in a small hotel. The staff is polite with guests, with the exception of two Russian girls at the reception, they didn’t seem to be rude, but they behaved somehow sullenly, unfriendly. The girls in the mini-club are smart, you can trust them with a child) Nadya is just super! just insolent. They behave impudently and disgustingly. But they do their job, and they do it not bad! ) In general, the hotel is sooo cool!
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• 2
After reading the reviews about the hotel, I was very worried that we would be disappointed . . but, only after crossing the threshold, we realized that we were not mistaken with the choice ! ! everything was excellent ! ! the room, food, animation, staff . . everyone was friendly. the children disappeared in the miniclub! Special thanks to the girls (Nadya, Anya and Eisin)! ! There were very few Russian speakers, which suited us! But in spite of this, almost all the staff spoke Russian.
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After reading the reviews about the hotel, I was very worried that we would be disappointed . . but, only after crossing the threshold, we realized that we were not mistaken with the choice ! ! everything was excellent ! ! the room, food, animation, staff . . everyone was friendly. the children disappeared in the miniclub! Special thanks to the girls (Nadya, Anya and Eisin)! ! There were very few Russian speakers, which suited us! But in spite of this, almost all the staff spoke Russian. We really didn’t want to leave! a lot . . I can only say one thing - we were satisfied with everything !! !
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• 3
We rested with my mother in July 2012. There are few Russians from Russia in the hotel, mostly Russian-speaking tourists are Russians and Kazakhs from Kazakhstan (this is a trend of this hotel). The hotel was filled to capacity, it is possible that some negative points are associated with this circumstance. Of the advantages of the hotel, I would like to highlight: 1.
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We rested with my mother in July 2012. There are few Russians from Russia in the hotel, mostly Russian-speaking tourists are Russians and Kazakhs from Kazakhstan (this is a trend of this hotel). The hotel was filled to capacity, it is possible that some negative points are associated with this circumstance.
Of the advantages of the hotel, I would like to highlight:
1. the hotel is beautiful and well maintained (both the territory and the building), the pools and the beach are clean
2. the service is at a good level, and everything can be obtained absolutely without tips and “money in the passport” (I don’t consider myself to be a snobby picky who, out of principle, will squeeze everything paid in full and demand excessive attention to their person and even admiration). Settled immediately (although the hour of settlement has not yet arrived), fed. They allowed to be in the room until 16.00 for free with a late check-out, but because we had to leave only at 21 o'clock, then we paid extra 50 euros by check.
3. The service in the restaurant was especially polite and pleasant. The dishes are varied and there are many of them, but repetitive (there is no problem with the choice and the fact that the food is tired). It is especially important that there are no problems with dietary nutrition and food for young children. And in general - food at every step, you just stumble over it (snacks at the bar in the national and European style), ice cream, drinks. Confectionery products were often different, they did not have time to try everything. Fruits are ripe and a large selection.
4. For children, everything is provided to the maximum
5. In a restaurant, reception, in bars, many people speak Russian (at least at the level of explaining what to bring)
6. Many other good things that generally outweigh the disadvantages from my point of view.
Among the shortcomings of the hotel I will tell you about the following:
1. Fruits are not always thoroughly washed, and besides, tourists often throw them back and forth, dig them up more beautifully. Especially at the bar on the pier. Although, of course, tourists are not the fault of the hotel, you won’t stand over every hryundel and educate, but....You can pick up a specific Turkish infection of the gastrointestinal tract.
2. I must say that quite a lot of tourists this summer picked up such an infection, incl. and in our hotel. I lay for a day with a temperature below 39 and vomiting with diarrhea (the tons of medicine I took with me did not help), on the second day I went to the hospital. They put me on a drip and prescribed antibiotics. On the third day I began to slowly recover. Here I would like to say a huge THANK YOU to the hotel guide of the company Tez tour Inessa for help in negotiations with insurance and doctors !! ! Thanks to her, everything was done according to the policy, although no one was taken from the hospital, I had to take a taxi. The hotel also showed sympathy: they gave a branded bag and a T-shirt with wishes for a speedy recovery (however, the T-shirt is for a hefty man, and the black color on the bag was smeared).
3. Linen was not changed every day (usually every other day), slippers were given only once. Bathrobes were changed after a week. Bathrobes are only small sizes, so it did not converge on my mother. Shower gel, body balm were given not every day, and not always a complete set. Toothbrushes and razors were not available upon arrival, and then several sets were put in.
4. There are mosquitoes, but they poisoned them regularly, so I can’t say that they were stuck. Mosquitoes fly into the rooms from the central air conditioning system, and on the territory from the bushes (as always and everywhere)
5. I immediately chose a room with a view of the city, because sea view is always additional humidity and excess noise from poolside concerts. We lived on the 6th floor, so the view is good, the street and the neighboring Dolphin Imperial do not interfere. You can't really hear the music when the balcony is closed (however, the heat was such that it was unbearable to open the balcony. But here, whoever likes it). In addition, it was the month of Ramadan, and therefore at 5 in the morning there was a loud call to prayer for the whole district (you can’t hear it behind closed doors)
6. We received the biggest slap in the face on the penultimate day of our stay. Although you can’t book sunbeds until 8.30, but at the main pool everyone starts to take them already at 6 in the morning (although there are a lot of sunbeds, but still not enough). We also occupied them around the hour appointed by the hotel (and on this day we were lucky, because it was a very convenient place) and, as usual, went to breakfast. When we came to our seats, we saw that our things were nowhere to be found, and burghers from privileged rooms were reclining on sun loungers (guests in expensive suites, etc. have towels of a different color and bracelets). We were told something in German and said "reception". It turns out that our things were taken away at the request of the Germans, who wanted to lie in these beautiful places, because. We supposedly took our seats until 8:30. So everyone at the pool did too! In general, rudeness of the highest degree. By the way, the Germans often did this by the pool, simply dumping other people's things (but I personally didn’t see the showdown later). It's disgusting to the point of being stupid, and more so from the behavior of our Russian girls working at the reception (Julia and Irina are the chief administrator). By the way, from the Turks themselves at the reception, we always received the same as all the guests needed, and no rudeness. And these always tried to argue!
7. On the day of departure, Irina again stumbled: I came to pay at the reception for a room for an additional half day 50 euros using a Visa card. And they tell me that their terminal has not been working at the hotel for the fourth day already !! ! (it seems that there are no problems with cards anywhere in Turkey, with the exception of ATM glitches - cards are often “eaten up”). Irina described the location of the ATM, which "seems to be not supposed to eat anything" (quote). Since the non-working payment terminal is the fault of the hotel, I ask you to take me to the nearest bank to withdraw money (actually, it takes 5 minutes by car, and I have a disability in the supporting apparatus, it’s hard for me to run, especially since I don’t really know where). The hotel does not provide such services! And point! Sit in the lobby after 4 pm. Again, thanks to Tez tour, they sent their car and the guide went with us, because. bank employees know only their native language. In general, Tez worked perfectly! She brought cash to the hotel and demanded that I write out a document confirming the payment for the room, otherwise they would say later that they had not paid
Summary: the second-class Russians can be felt in many foreign tours. In general, the hotel itself is not bad and it is felt that the owners of the hotel strive to do everything very well, but... I concluded for myself: we don’t go on vacation during the peak season, fewer people - more attention to each guest!
In general, you can go to the hotel, especially if you are ready to eat a lot and drink as much. Otherwise it's too expensive. . .
Of the advantages of the hotel, I would like to highlight:
1. the hotel is beautiful and well maintained (both the territory and the building), the pools and the beach are clean
2. the service is at a good level, and everything can be obtained absolutely without tips and “money in the passport” (I don’t consider myself to be a snobby picky who, out of principle, will squeeze everything paid in full and demand excessive attention to their person and even admiration). Settled immediately (although the hour of settlement has not yet arrived), fed. They allowed to be in the room until 16.00 for free with a late check-out, but because we had to leave only at 21 o'clock, then we paid extra 50 euros by check.
3. The service in the restaurant was especially polite and pleasant. The dishes are varied and there are many of them, but repetitive (there is no problem with the choice and the fact that the food is tired). It is especially important that there are no problems with dietary nutrition and food for young children. And in general - food at every step, you just stumble over it (snacks at the bar in the national and European style), ice cream, drinks. Confectionery products were often different, they did not have time to try everything. Fruits are ripe and a large selection.
4. For children, everything is provided to the maximum
5. In a restaurant, reception, in bars, many people speak Russian (at least at the level of explaining what to bring)
6. Many other good things that generally outweigh the disadvantages from my point of view.
Among the shortcomings of the hotel I will tell you about the following:
1. Fruits are not always thoroughly washed, and besides, tourists often throw them back and forth, dig them up more beautifully. Especially at the bar on the pier. Although, of course, tourists are not the fault of the hotel, you won’t stand over every hryundel and educate, but....You can pick up a specific Turkish infection of the gastrointestinal tract.
2. I must say that quite a lot of tourists this summer picked up such an infection, incl. and in our hotel. I lay for a day with a temperature below 39 and vomiting with diarrhea (the tons of medicine I took with me did not help), on the second day I went to the hospital. They put me on a drip and prescribed antibiotics. On the third day I began to slowly recover. Here I would like to say a huge THANK YOU to the hotel guide of the company Tez tour Inessa for help in negotiations with insurance and doctors !! ! Thanks to her, everything was done according to the policy, although no one was taken from the hospital, I had to take a taxi. The hotel also showed sympathy: they gave a branded bag and a T-shirt with wishes for a speedy recovery (however, the T-shirt is for a hefty man, and the black color on the bag was smeared).
3. Linen was not changed every day (usually every other day), slippers were given only once. Bathrobes were changed after a week. Bathrobes are only small sizes, so it did not converge on my mother. Shower gel, body balm were given not every day, and not always a complete set. Toothbrushes and razors were not available upon arrival, and then several sets were put in.
4. There are mosquitoes, but they poisoned them regularly, so I can’t say that they were stuck. Mosquitoes fly into the rooms from the central air conditioning system, and on the territory from the bushes (as always and everywhere)
5. I immediately chose a room with a view of the city, because sea view is always additional humidity and excess noise from poolside concerts. We lived on the 6th floor, so the view is good, the street and the neighboring Dolphin Imperial do not interfere. You can't really hear the music when the balcony is closed (however, the heat was such that it was unbearable to open the balcony. But here, whoever likes it). In addition, it was the month of Ramadan, and therefore at 5 in the morning there was a loud call to prayer for the whole district (you can’t hear it behind closed doors)
6. We received the biggest slap in the face on the penultimate day of our stay. Although you can’t book sunbeds until 8.30, but at the main pool everyone starts to take them already at 6 in the morning (although there are a lot of sunbeds, but still not enough). We also occupied them around the hour appointed by the hotel (and on this day we were lucky, because it was a very convenient place) and, as usual, went to breakfast. When we came to our seats, we saw that our things were nowhere to be found, and burghers from privileged rooms were reclining on sun loungers (guests in expensive suites, etc. have towels of a different color and bracelets). We were told something in German and said "reception". It turns out that our things were taken away at the request of the Germans, who wanted to lie in these beautiful places, because. We supposedly took our seats until 8:30. So everyone at the pool did too! In general, rudeness of the highest degree. By the way, the Germans often did this by the pool, simply dumping other people's things (but I personally didn’t see the showdown later). It's disgusting to the point of being stupid, and more so from the behavior of our Russian girls working at the reception (Julia and Irina are the chief administrator). By the way, from the Turks themselves at the reception, we always received the same as all the guests needed, and no rudeness. And these always tried to argue!
7. On the day of departure, Irina again stumbled: I came to pay at the reception for a room for an additional half day 50 euros using a Visa card. And they tell me that their terminal has not been working at the hotel for the fourth day already !! ! (it seems that there are no problems with cards anywhere in Turkey, with the exception of ATM glitches - cards are often “eaten up”). Irina described the location of the ATM, which "seems to be not supposed to eat anything" (quote). Since the non-working payment terminal is the fault of the hotel, I ask you to take me to the nearest bank to withdraw money (actually, it takes 5 minutes by car, and I have a disability in the supporting apparatus, it’s hard for me to run, especially since I don’t really know where). The hotel does not provide such services! And point! Sit in the lobby after 4 pm. Again, thanks to Tez tour, they sent their car and the guide went with us, because. bank employees know only their native language. In general, Tez worked perfectly! She brought cash to the hotel and demanded that I write out a document confirming the payment for the room, otherwise they would say later that they had not paid
Summary: the second-class Russians can be felt in many foreign tours. In general, the hotel itself is not bad and it is felt that the owners of the hotel strive to do everything very well, but... I concluded for myself: we don’t go on vacation during the peak season, fewer people - more attention to each guest!
In general, you can go to the hotel, especially if you are ready to eat a lot and drink as much. Otherwise it's too expensive. . .
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• 7
I hope that this review will be useful to those who are going to choose this hotel for families with children. Of course, there are pluses, 1. A variety of food, 2. Prompt service in the restaurant, 3. Unlimited free visits to a la carte restaurants. 4. Excellent hookah. Cons - 1. Old hotel, 2. Small rooms with incredible audibility of neighboring rooms and a night disco 3.
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I hope that this review will be useful to those who are going to choose this hotel for families with children.
Of course, there are pluses, 1. A variety of food, 2. Prompt service in the restaurant, 3. Unlimited free visits to a la carte restaurants. 4. Excellent hookah.
Cons - 1. Old hotel, 2. Small rooms with incredible audibility of neighboring rooms and a night disco
3. Exceeding all measures of decency, the work of the staff at the counter, (practically without hesitation selling rooms with the best view and, accordingly, without any hesitation not providing such rooms if you purchased them from an agency, the staff settles in a room with a side sea view and approves that they have a direct view, although this is far from the case, the issue price is 50 bucks, when you start, the issue is indignant, but then they almost always offer a room on the 2nd floor, where the sea is not visible)
4. Not an unimportant fact and not at all pleasant is a lot of mosquitoes, the balcony should always be closed, sleeping with the air conditioner on is not convenient and not safe for the health of children, it is very a pity for children bitten by mosquitoes.
5. Unsafe water slides for children, slippery steps, narrow passage.
6. Sloppy animation and a very stuffy room, there is practically no air ventilation.
7.80% of the guests in the hotel are Germans and for them there are advantages in service over tourists from the CIS, they had to speak English in order to be served quickly.
8. Baths are a separate topic - if you go there for free, apart from the sheets, no one will give you anything, you must bring towels yourself, it’s not worth talking about the room that it is old and needs repair.
9. A bath in the room, I have not seen anything like this - except for shampoo in an uncomfortable large bottle on the wall, there is nothing, there is no air conditioner and gel to talk about the presence of toothpaste, brushes and other things that are given by default in any 5-star hotel you will not see here, the bath is very narrow and short even for a child.
10. Accidentally went into the kitchen of the hotel - to say that I was mildly shocked is nothing to say, dirt, disgusting smell, as they are not tested for sanitary conditions and there were no cases of food poisoning among tourists, I don’t understand.
12. Do not buy into the amusement park, these are 3 attractions with queues, your child will get tired of all this on the 2nd day because it will become boring and mosquitoes will bite.
13. It’s not very pleasant to hang bracelets in this hotel, I don’t know how for anyone, but for me it’s not pleasant - someone is higher in status, someone is lower, and here’s proof for you - the color of the bracelet. In all the hotels where we rested with the family, there is no such relic as bracelets - as a pass to the hotel, a key (card) from the room can serve.
To summarize - this hotel is definitely not 5 stars, and you should not go there to rest.
Of course, there are pluses, 1. A variety of food, 2. Prompt service in the restaurant, 3. Unlimited free visits to a la carte restaurants. 4. Excellent hookah.
Cons - 1. Old hotel, 2. Small rooms with incredible audibility of neighboring rooms and a night disco
3. Exceeding all measures of decency, the work of the staff at the counter, (practically without hesitation selling rooms with the best view and, accordingly, without any hesitation not providing such rooms if you purchased them from an agency, the staff settles in a room with a side sea view and approves that they have a direct view, although this is far from the case, the issue price is 50 bucks, when you start, the issue is indignant, but then they almost always offer a room on the 2nd floor, where the sea is not visible)
4. Not an unimportant fact and not at all pleasant is a lot of mosquitoes, the balcony should always be closed, sleeping with the air conditioner on is not convenient and not safe for the health of children, it is very a pity for children bitten by mosquitoes.
5. Unsafe water slides for children, slippery steps, narrow passage.
6. Sloppy animation and a very stuffy room, there is practically no air ventilation.
7.80% of the guests in the hotel are Germans and for them there are advantages in service over tourists from the CIS, they had to speak English in order to be served quickly.
8. Baths are a separate topic - if you go there for free, apart from the sheets, no one will give you anything, you must bring towels yourself, it’s not worth talking about the room that it is old and needs repair.
9. A bath in the room, I have not seen anything like this - except for shampoo in an uncomfortable large bottle on the wall, there is nothing, there is no air conditioner and gel to talk about the presence of toothpaste, brushes and other things that are given by default in any 5-star hotel you will not see here, the bath is very narrow and short even for a child.
10. Accidentally went into the kitchen of the hotel - to say that I was mildly shocked is nothing to say, dirt, disgusting smell, as they are not tested for sanitary conditions and there were no cases of food poisoning among tourists, I don’t understand.
12. Do not buy into the amusement park, these are 3 attractions with queues, your child will get tired of all this on the 2nd day because it will become boring and mosquitoes will bite.
13. It’s not very pleasant to hang bracelets in this hotel, I don’t know how for anyone, but for me it’s not pleasant - someone is higher in status, someone is lower, and here’s proof for you - the color of the bracelet. In all the hotels where we rested with the family, there is no such relic as bracelets - as a pass to the hotel, a key (card) from the room can serve.
To summarize - this hotel is definitely not 5 stars, and you should not go there to rest.
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• 16
We returned from vacation yesterday. For the tenth time in a row we rested in Dolphin Diva. Although this year, due to a 25% increase in prices for holidays in Turkey, they thought to go to Europe for this money. But after a thorough analysis of the proposals, we again returned to "OUR HOTEL". Say something stupid, let's talk.
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We returned from vacation yesterday. For the tenth time in a row we rested in Dolphin Diva. Although this year, due to a 25% increase in prices for holidays in Turkey, they thought to go to Europe for this money. But after a thorough analysis of the proposals, we again returned to "OUR HOTEL". Say something stupid, let's talk. 1) Where there are hotels in which there are 8 A la carte restaurants, we have been to all of them, the cuisine is excellent, this year a French restaurant was added and made a good impression. 2) Where there are hotels that have 6 varieties of ice cream every day from 10 am to 6 pm. 3) Where there are hotels in which there are 12 bars. 4) Where there are hotels in which there are free rides for children and adults. . . etc. , etc. Three days before the departure of Teztur, by the way, we went through it for the first time, we were spoiled by the message that the return flight from 20.30 was postponed to 10.30, i. e. That is, they deprived us of a day of rest, and they gave us a collective transfer from the airport to the hotel. Before that, we traveled only on an individual basis. But when we arrived in Diva, the mood changed to positive. We were given a wonderful room for 15 minutes with a side sea view, thanks to Irina working at the reception, and at 11.30 we already went to the sea. The hotel is perfect for families with children. Nearby there is a construction of a new hotel Dolphin Imperial, a grandiose building, but the construction does not interfere with noise or dust, that is, we did not feel any discomfort. Friendly service staff, who this year have an "unhealthy" interest in the Russian language, by the way, the staff took a three-month Russian language course. A wide variety of dishes in the main restaurant, no queues, availability of free tables, solid wishes for a pleasant appetite and clarification "if there are any wishes. " We love when we are "licked" and we are "licked" there. Before the trip, in the reviews, we found out that the bungalows on the beach were only for a paid reservation -20 euros per day, everything turned out to be wrong. Paid only to the left of the entrance to the beach and there are not so many of them, but a large number, those to the right of the entrance are free! Only the principle "who got up earlier, that and slippers", but do not leave before 8.30, otherwise the left things will be collected and taken to the point of issue of towels. Take it, wait until 8.30 and calmly go to breakfast. By the way, a worker on the beach of Odin, an attentive and responsive worker. Unless the star is out of the sky! Many thanks to the guest relations manager Lina, she surrounded us with care and attention and made our next vacation in Diva UNFORGETTABLE! Excellent animation, Turkish night, foam party, beer party. . . etc. I can write a lot, we are satisfied with everything, despite the fact that we are resting in Diva for the tenth time. Go to Dolphin Diva - you won't regret it!! ! Badina family.
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Let me start off by saying that I rarely write reviews. As a rule, in order to warn people about something bad. But today I was overwhelmed with emotions from the nightmare in which we found ourselves in Starlight (Sid). We rested in Diva for the first time in 2008, then, out of the habit of changing hotels every year, we went to Royal Wings.
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Let me start off by saying that I rarely write reviews. As a rule, in order to warn people about something bad. But today I was overwhelmed with emotions from the nightmare in which we found ourselves in Starlight (Sid).
We rested in Diva for the first time in 2008, then, out of the habit of changing hotels every year, we went to Royal Wings. In 2010 and 2011 we decided that "the best is the enemy of the good" and again rested in Dolphin. This year they "stepped on a rake" - they changed Dolphin to Starlight and there is no limit to our indignation.
End of emotion and to the point. In Diva, a small but extremely well-thought-out territory, well-trained staff, smiles and courtesy at every step, the waiters literally guess desires. Most people have a professional memory: once you order the same drinks 2-3 times, when they come up to you in a restaurant they already name a set typical for you, and after a couple of days, while you are choosing your food, you will already have your favorite drinks are waiting for you.
By the pool, coffee, beer, champagne, drinks are delivered by waiters on rollers!
A magnificent bar right on the pier, there are also tables and sunbeds on the lower level (around the main pier they made the second level a meter lower, where they installed umbrellas and sunbeds).
We liked to dine outdoors in a restaurant between the pool and the sea (in the evening it is Turkish a la carte).
There is a very strict dress code for dinner in the evening. For children and those with a sweet tooth, there is a whole hall with sweets for every taste. Every day a new menu: the day of Mexico, Italy, Turkey, Japan. . .
Every day a huge selection of fruits (huge cherries, strawberries, several varieties of grapes, huge peaches of 2-3 varieties, watermelons and melons melt in your mouth. . . )
They cook all children's cereals, even semolina. For kids, the restaurant has a separate room. Children's high chairs are always tightened on top with a film.
It is unrealistic to stay hungry there, if a restaurant is closed, you can always find something tasty: shawarma, ice cream, pancakes, baked potatoes (they are stuffed with the filling you choose yourself). For fast food lovers: all day long, one gazebo is constantly replenished with sausages, sandwiches, french fries...
The animation is great all day long, they invite you unobtrusively, but with enthusiasm. Once every two weeks, a galla dinner with the obligatory invitation of either a Chinese circus or a dance group from Brazil... Children are dressed in all white - angels with wings and they release white balloons into the sky at the same time.
Wi-Fi works everywhere without any passwords and restrictions.
We rested in Diva for the first time in 2008, then, out of the habit of changing hotels every year, we went to Royal Wings. In 2010 and 2011 we decided that "the best is the enemy of the good" and again rested in Dolphin. This year they "stepped on a rake" - they changed Dolphin to Starlight and there is no limit to our indignation.
End of emotion and to the point. In Diva, a small but extremely well-thought-out territory, well-trained staff, smiles and courtesy at every step, the waiters literally guess desires. Most people have a professional memory: once you order the same drinks 2-3 times, when they come up to you in a restaurant they already name a set typical for you, and after a couple of days, while you are choosing your food, you will already have your favorite drinks are waiting for you.
By the pool, coffee, beer, champagne, drinks are delivered by waiters on rollers!
A magnificent bar right on the pier, there are also tables and sunbeds on the lower level (around the main pier they made the second level a meter lower, where they installed umbrellas and sunbeds).
We liked to dine outdoors in a restaurant between the pool and the sea (in the evening it is Turkish a la carte).
There is a very strict dress code for dinner in the evening. For children and those with a sweet tooth, there is a whole hall with sweets for every taste. Every day a new menu: the day of Mexico, Italy, Turkey, Japan. . .
Every day a huge selection of fruits (huge cherries, strawberries, several varieties of grapes, huge peaches of 2-3 varieties, watermelons and melons melt in your mouth. . . )
They cook all children's cereals, even semolina. For kids, the restaurant has a separate room. Children's high chairs are always tightened on top with a film.
It is unrealistic to stay hungry there, if a restaurant is closed, you can always find something tasty: shawarma, ice cream, pancakes, baked potatoes (they are stuffed with the filling you choose yourself). For fast food lovers: all day long, one gazebo is constantly replenished with sausages, sandwiches, french fries...
The animation is great all day long, they invite you unobtrusively, but with enthusiasm. Once every two weeks, a galla dinner with the obligatory invitation of either a Chinese circus or a dance group from Brazil... Children are dressed in all white - angels with wings and they release white balloons into the sky at the same time.
Wi-Fi works everywhere without any passwords and restrictions.
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