This is not my first time in Turkey and I have travel experience
(Egypt 4p, Cyprus, Greece, Tunisia, Spain, Dominican Republic, Vietnam, Germany, Finland, Belarus, etc..
And at first I didn’t even want to leave this review at all, because it’s unlikely that it will change anything ...but I have such a “lump in my throat” after this vacation ...and writing this here, at least I myself will feel better....and if you also find it useful, it will be good too.
To begin with, this hotel was "matched" to me by 2 different travel agents at once ...
By the way, one of them even left her "cool" review a little higher ...
Now I already know for sure that you have your own not only personal commission interest, but also "goodies" from the hotel.
Let's start:
??? ? 1. Flight.
Turkish avaline.
Super. Food is served on board!
Very decent.
And hot (if lunch). Omelettes (if breakfast) + yogurt + bun + cheese.
Tea coffee. There is also beer and wine. EVERYTHING is included in the ticket price, so promptly ask for alcohol if you need it.
The wine was quickly sorted out by the experienced, and the staff itself does not particularly offer it, and speaks mainly in English.
??? ? 2. Transfer.
We drove from the airport for about 40 minutes. Our hotel was the last one on the list.
By the way, we passed the Nirvana Hotel, Elite Lara, they are so beautiful...after seeing them...ours was not impressed at all...More like a disappointment than a wow effect...
There are a lot of people taaaa ...this is some kind of boarding house reminiscent of ...a lot of people. A rumble, like at a train station...you get mentally very tired.
The hotel also hosts conferences for 1000 people, and in winter there are definitely a lot of national football teams ...
Ant in one word..
The reception is full . . queues for food, especially at the beginning of lunch, dinner ...almost always to the bar for drinks ...
I drank tea with milk...I got tired of waiting...
However, you can still find places.
??? ? 3. Settlement.
We arrived in the evening at 20.00
Check-in from 14.00.
And it's a shame that when we arrived, the room did not have what we asked for.
I was not too lazy and even wrote a letter to the hotel with wishes in advance and this was also indicated when booking . . so as not to waste time and effort upon arrival ...nevertheless, we are with 2 children (8 years and 10 months) and I wanted to throw things in room and go out to dinner rather than organizing your space, but alas and ah...
Upon arrival at the room, I called the reception and brought, of course, a baby bed to the room and extra. bed for the elder...and moved 2.1, 5 beds into one, as requested...(although I just wanted 1 big one).
And as an apology, they brought washcloths, a razor + shaving foam and built swans.
OK. Thank you very much for this...
(The room was a standard category).
The next day, by the way, they moved to the quad category for free. (Where 2 extra beds are lowered).
The number was 2078.
The view from it is amazing ...you can see the mountains, and the pools, and in the evening the illumination near the Adalya hotel flickers very beautifully ....I just enjoyed it in the evenings ...
In this room, the parents' bed is smaller than standard, and when leaving the toilet, we all stumbled about the legs of this felt bed more than once ...but the view from the room was more important to me.
??? ? 4. Cleaning...ehhh...
I read heaps of reviews above about it . . and you know, nothing has changed, apparently ...
Upon request, they brought a potty to the child's room for free ...it's in some kind of dust ...
There are not enough hangers in the closet . . there is dust on the upper shelves of the cabinet . . and some tea sticks are lying around ...it’s disgusting to take a phone . . dirty ...
Kettle in the room. . but there is scale in it..
Of course, I washed both the Kettle and the pot ..
They gave us some kind of children's robes ...I called and brought more sizes, but with torn belt loops ...My husband had holes on his back. It was funny to watch men in oversized bathrobes in the pool ..
Of course, if you ask, call, they will bring it, change it ...but it takes so much of your energy, waiting time ...
You're already scoring a lot..
Yes, they seem to sprinkle the table of the baby chair and roll it up with a film . . but you look at the seat and belts . . and there are crumbs, dirt . . fat ..
The microwave is dirty in the children's restaurant too.
The children's table for the winter concept is not used...there is such a layer of dust on it...the floor is always very dirty in the children's restaurant..
The child often throws something and you have to wash the toys in order to give them back in your hands ...
Yes, the plates are still often dirty ...
In the room (kuad) they brought us a bottle of wine + fruit.
Thank you.
But the glasses are dirty ...well, something like that ...
But, when we went outside the hotel, we decided that they have such a mentality ...there really is such a mess . . there is rubbish everywhere and a lot, a lot of plastic ....sorry for nature ...
But that doesn't excuse you...you have a 5 star hotel.
??? ? 5. Nutrition...
How I dislike this phrase...You won't stay hungry...
But here it really fits...
I really wanted seafood ...but in winter, apparently, except for grilled fish, nothing!!!!
A couple more times in snacks for 10 days there was red fish in jelly ...and that's it.
They sorted it out instantly ...and not only Russians, but also Germans quickly ran up with plates ...Snacks are not updated, unlike hot dishes ..
And everything would be fine ...and even I would have said normally ...but we all got poisoned and spent the last 2-3 days of vacation in the room ...on the last day we got out to eat rice ..
A child of 8 years old vomited like a fountain.
By the way, at 01.00 am, an employee promptly came and helped to clean the toilet...
We just sat on the toilet in turns, we didn’t vomit ...but our stomachs twisted, crazy sweaty dreams ..
Damn, I have a child for guards yet ..
The little one vomited only 1 time ...otherwise, I would definitely have sat even more.
It's a shame ...I wiped everything everywhere with wet wipes, if possible ...and still I didn’t save myself ...
The older one, ksati, ate only french fries and nuggets + cucumber + apple a little later ...but he swam in the pool with his head ...
I don't know why now..
??????????? ? Food for little kids.
Ex...
so I went to this hotel only because a children's menu was announced and I saw baby food in the commercials ...
??? ? in winter from cans:
- just rice pudding
- fruit puree 1 kind (mix)
Meat, apparently, their kids do not eat ...
At the end of the holiday there was
- vegetable puree
But you also have to run after these banks every day, begging ...
They are with the boss somewhere. . (on request)
There are no mixes.
No blender! in winter.
(I read it in someone's review)
Juices are all sugar.
Even the apple cider is insanely sugary.
I myself collected vegetables and fish from the distribution, and they chopped them for us at the bar.
The restaurant does not have a blender.
Then Lyubov from the guest relay helped and we made a menu for our child ...so that the chef would cook for him himself.
We almost always came late for lunch and dinner. . But it was always stressful for me.
Looking for a boss. He is calling someone. You sit and wait. Almost always 30-40 minutes exactly ...
Although we asked for a certain time.
The child is already hungry . . screaming ...and drank water ..
and sucked on an apple.
They bring . . and pipets ...then they crushed it badly ...he spits ..
. . At first I gave it to be redone. It's another 30 minutes.
Then they carried themselves back to the bar to grind . . Not every shift also agreed right away ..
And the last times they didn’t put meat or fish at all ...
Just vegetables...
Lord, how you exhausted me mentally !!!!
And there isn't even a store nearby...
In short, out of all the days, only 5 times (and not days) everything was ok ...the rest ....
?????? ? Swimming pool inside.
Big. Beautiful view from the windows on the ugitsa.
Beautiful ceiling
But He is not very warm . . Without joy they went into him . . still hoped that he would be warmer ..
Hair is lying nearby, they let him in with carriages after the streets ...
Hm..
?????? ? Spa.
It was cool to lie down on the warm stoves. Really thrill...
And the children got high ...you could pour yourself out of the basins there ...
Hamam is ok too.
But then you go out to the shower ...and it's so cold there ...
Not far because the front doors to the hotel...
And in the morning and
in the evening at the hotel on the 1st floor (in the spa, the restaurant is cool).
The jacket won't hurt...
??? ? Vitamin bar in spa.
I admit that pomegranate and grapefruit. freshly squeezed, but the orange is definitely with chymosa ...
I'm on guards . . it was important to me.
?????? ? Guest relations.
Girls Lyubov and Maria, thank you so much for trying to do everything possible on your own ....but it's a pity that there was no result.
(Not everything depends on you. The work of the whole team is important here), and you are charming. I am sending you from Russia my rays of love and goodness????????????
?????? ? Kids club.
The child liked it.
The girls who work there are friendly.
I liked that the doors to the club are closing ...In theory, the child himself should not leave it if his mother did not allow it.
In winter, the floor is cold there, it is better to put shoe covers on top of the child’s shoes. Allow.
Face painting - class.
Mini disco is...
We have something to compare.
??? ? Animation for adults in the evening.
Bingo was great..
The rest of the days are boring..
The piano is not for us..
We would like some shows ...
On February 14 there were only dances.
Class..
The rest of the time just sat at the reception and got bored.
The next day, my 3 children and husband collapsed from a terrible chemical poisoning. While waiting for help at the reception, I met more couples with children who were even less fortunate than mine, their children were taken to the hospital at night after losing consciousness, and pregnant women who were sitting on the pools with their babies also suffered. After our statement (our family and 3 other couples from different countries and cities), the hotel representative promised to call and clarify the situation. We were interested in what was added to the water in order to understand how to help the children as soon as possible. But they didn't even bother to call back. Although for our family it was the 4th trip to this hotel. After this incident, I ask parents with children to think carefully about visiting this hotel. We are still treating this poisoning at home, and a week has passed since the arrival. How can a hotel that is focused on children allow such things and not even help all the affected guests!
STRONGLY AGAINST THIS HOTEL!
Resting mom-pensioner, one. We wanted to make a pleasant, not cheap hotel. Mom asked to be relocated herself in the morning: at lunchtime a letter appeared at the travel agency, and mom waited an hour in the room for a porter until she called. It's not about some special relationship, but about elementary participation...
Nice place, clean beach. The food is good, but the assortment seems to be worse than in previous years. It's not critical.
I will not recommend. Nowadays, the service can work wonders. And even the flaws are not so visible. It is a pity that the labor and investment of many people erases a few negligent employees.
To say that we rested is an understatement.
The hotel was chosen very carefully, since it was the first time we flew to rest with a child and we wanted everything to be at the highest level. Located close to the airport. A taxi from the airport to the hotel costs +/- 20 USD.
We booked a standard room, but we were given a superior room of 36 m with a seating area as a gift. They were pleasantly surprised. )
The room has everything you need. It is worth taking with you only a toothbrush and toothpaste. Wi-fi is good both in the room and on the territory, the beach.
The hotel is beautiful and the area is just gorgeous. A lot of greenery, everything is in perfect order, trees, bushes, grass. Lots of pines and palms. It's just a landscape park. The area is impressive.
The pools are clean and very nice. There are a lot of them, at least 8 pieces.
Our child is 3 years old, for a very long time they doubted whether it was necessary to take a stroller with them. Since the departure at the airport was at night, we decided to take it and were not mistaken. The territory is simply huge, the baby would be tired of walking with his legs, and so often he sat in a stroller and looked at everything.
In a hotel for children, entertainment is just a fairy tale. A lot of entertainment. Every evening performances for kids, playrooms, swings, slides. The child was completely delighted. 3 children's pools on site. One for very small, 30 cm, under a canopy.
In March, a chic children's club and a huge water park were built. In the reviews on the photo of children's entertainment, you won’t really see them, since everything is new, they just built 2 months ago.
Huge slides for older kids and adults.
Husband rode the slides, got a lot of pleasure.
A separate issue is nutrition.
It is something. Well, the restaurant is very tasty. I do not understand people who write that they did not have anything to eat there or there is no variety.
Well, the food is just different. Even gourmets would not remain indifferent. And meat and fish were every day, seafood a few times. There were mussels, squids, shrimps, very tasty salmon, salmon.
Grilled food is also very tasty.
Of the fruits were watermelons, melons, cherries, peaches, apricots, nectarines, apples, oranges.
Alcohol imported, very high quality. Wines in restaurants, cocktails near the pools are very tasty.
For children, there is a children's restaurant nearby. There is everything you need. Nutrilon mixes, milk, milk porridges, buckwheat, rice, pasta, meat, canned vegetable and fruit puree, various cereals, cookies, waffles, juices, delicious yoghurts.
Separately, I would like to highlight the IC cafe. I am a connoisseur of delicious and high-quality coffee, the coffee in the cafe is very tasty. I went there every day with my husband.
Beach. Very clean, big. There are a lot of sunbeds, enough for everyone.
The water in the sea is clean, sand + small pebbles. It was convenient for the child to go into the sea. At the end of May, the water in the sea was already 25-26 degrees.
There are a lot of bars on the territory where you can have a tasty meal.
The hotel staff is very polite, everything is done very efficiently and quickly. In the restaurant, the guys fly like bees in a hive. Well done.
Every evening there is a very interesting program. We went to the amphitheater throughout the rest. The performances are excellent. Every day something new. Aerial gymnasts performed, the Todes ballet came.
Near the pools there is a dance floor, in the evenings live music, a disco. They play until 23:30.
We are resting in Turkey not for the first time, we were in Egypt, the Emirates 5 *, all inclusive. Therefore, there is something to compare.
The stay in this hotel exceeded all our expectations.
If you are planning to go to Turkey, and even with a small child, then you definitely need to go here))
But it all depends on how you rest and on you, what you really expect from the rest))
Departure instead of 12-00 flew at 23-00. We arrived at 4 am. The night I paid for the smark. We got to the room in half an hour. The rooms have central air conditioning. It was not regulated, then it turned off and that's it. Well the night was 24 degrees. The sink and tub are completely clogged. The water didn't go away at all. All photos are there. In the morning for 4 hours and long conversations, they transferred me to another room, one floor above. Both the corridor and the room are much cleaner. For three during these days, despite regular requests, 3 towels for the body, two for the hands and one for the legs. Kettle in the room. I poured water in the morning and left, as the cleaning came. Arrived after cleaning. One less towel. The kettle is leaking. On the table were phones, things, an iPad. Everything is in the water. The maid didn't even clean the water. Cleaning for 2 with +. This is all in three days. There is no dryer on the balcony. The sink was clogged on the second day. And they rarely used it, since they went on excursions and shopping for two days. Arrived on 21.07. 22.07 wife ate seafood for dinner - poisoning. There is no medical insurance. Delivery to the hospital is free, but the first treatment is $30. Taxi back 20$. Tablets what have told or said +20$. I am writing to the complaint book at the reception. Nobody cares. Write, there are many.
In terms of nutrition: varied, but scattered over a large area: where and what to look for, you need to find. Very inconvenient, running around a large area to collect lunch.
Bars are free, but they don’t see you point-blank, you stand and wait. Cocktails are Burda, vodka is more than water and ice, cognac instead of normal is cheap. Probably meant for idiots. Proving something is not an option.
Slides for children, water park, 3 slides, until lunch, then closed. Also there is no animation. In the evening at 20-30, dances for children, such as anime, having noticed the uttermost.
At 21-30 for adults, the program for an hour is not bad, not and not for 5.
Then a disco for adults. The bar is so-so, the music is more national. On 3.
To the sea about 7 minutes. Beach sand, but all in cigarette butts. There are sun loungers and umbrellas. Rinse off the sand at the exit - two showers.
I look at the good reviews and bastard. With whom you do not speak here, everyone is shocked by the rooms, service. Even local guides say that it is almost impossible to achieve something in this hotel, compared to others. Each guide has several hotels.
I was in Turkey, but I have not yet met such an attitude. Just in shock: for such money and get this?!! .
Two years ago, this hotel was at 5. That year, and even more so this year, sucks. For this money, we would have been cheaper and better at sea. God forbid you get sick - that's it, big money and attitude..... oh! There is something to compare. It is better to go shopping on your own, and not on the advice of a guide. It's the same with excursions. Dressed to the fullest. Everyone's got it all. Even taxi drivers from Antalya are not allowed here. Only local. There may be exceptions, but. . .
I captured everything in photos and videos. So for yourself. I will come, I will deal with the tour operator for such a vacation, settlement and treatment. There are few chances, but Nadezhda is the last to die. This is a vacation for 158.000 rubles for three. Now compare! Is it worth it? Took for 10 nights, but what in fact. I don't know how everything will be back. While I'm still here. From 20.07 to 30.07. in fact from 21.07 to 30.07. since check-out will be 30 at night (airplane at 10-00).
That's the truth!