Ужас! Попытка предлагать 2* отель как 5* Horror! Trying to offer a 2* hotel as a 5*

Horror! Once again horror! We just returned from Turkey today, I hasten to warn everyone not to make a mistake and spoil their vacation while staying at this hotel. The general impression is that the hotel does not pull higher than **, it is impossible to compare it with *** in Egypt, this hotel is much worse! If you go through the points, in short it turns out the following:
- accommodation: there is no attention to vacationers, they try to immediately foist the worst, less popular rooms, which can only be replaced after a scandal. Example: there were 8 of us (rooms 2 + 1.2 + 1 and 2), the only wish is to be placed side by side, at least on the same floor. This request was confirmed when purchasing the ticket (2 weeks before the arrival date) and duplicated immediately at the airport. As a result, instead of the ordered rooms, family "apartments" of microscopic sizes (they came at a much lower price) and a 2-bed room were offered. After we saw this and refused, they stopped talking to us at all, immediately "forgetting" the Russian language. We received our ordered rooms (but already in completely different parts of the hotel and on different floors) after 4 hours of staying at the hotel.
- food: no variety. What was not eaten yesterday is poured with sauce and served the next day. If the sourness does not knock you down, the administration considers it quite suitable food. Of the fruits - I saw only half-rotten cherries... The dishes are practically not washed, I saw how the remnants of food are brushed off the plate and the plate is put in "clean". Those that are washed are dangerous to pick up, because of the remaining fat they can slip out... It is not removed from the tables, finding a free and clean table is a problem. In the only bar there are queues, in order to order something you have to wait about 10-15 minutes. There is no choice - then it ends, then another...

- the sea: the only thing that is good. Sandy beach, comfortable and pleasant entry into the water. But... there is a free exit from the city to the beach, the territory is almost never cleaned, there are stone (or other) slabs in the sea, which, if you are not used to, are very easy to break your legs. In addition, the beach itself is narrow and small, there are not enough sunbeds... The shortage is created artificially - a beachboy for a dollar at 5 in the morning takes sunbeds for vacationers, finding a free place at 7 in the morning is no longer realistic. Well, access to the beach is a slippery sloping path, slipping and falling is the easiest thing. Cabins for changing clothes and showers are available, but without doors.
- rooms: tolerable, if you do not pay attention to the wretched and hacky repairs and design. The paint is smeared, everything is glued so that it barely holds, crooked and askew... But it’s impossible to sleep at night - the air conditioner roars and makes noise, but there is no result, heat, stuffiness, coolness can only be a dream (if you manage to fall asleep... )
- staff: "Russian-speaking" staff does not communicate, not only in Russian - they do not know English.
- animation: I haven't seen it, I can't say anything. The animators had a day off and understand it how you want...
Summary - a day later they ran away, paid extra and everyone left for the Gallery. Let them fly into the money, but the rest still took place! You can't even compare these 5* hotels! I sympathize with those who could not escape and were forced to stay in this squalor! Those who rested before and wrote laudatory reviews (which I bought into) were lucky, after another scandal of vacationers, a special commission worked, they say it was not bad... a couple of weeks.