Not 5 stars for sure

Written: 22 august 2019
Travel time: 15 august 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 3.0
Food: 7.0
Amenities: 7.0
We are still in Dogonay, so I am writing from the scene. Everything is in order.
The hotel is large, the territory for such a hotel is small. At the reception we were met by Russian-speaking staff, not that boors, but through the lip. We went into the room: all the furniture was stained, apparently by the previous children, there was hair in the toilet on the floor and in the bathroom, used feminine hygiene items in a bucket - this is a room ready for occupancy. The elevators are dirty and in general everything that is made of glass is terribly dirty and dirty. We went to a fish restaurant on the beach, we thought we would enjoy the view of the sea, but we did not see the sea - the windows had not been washed for two years.
Pool with slides is good, but too small, a lot of people - side by side, do not swim. There are also some with mattresses and huge circles climbing in. Eastern ladies are especially enraged: they bathe in trousers, turbans and dressing gowns, then they go to the canteen and then again to the pool, their children are not educated and impudent, spitting, pushing.

They took two towels for a deposit, on the second day one towel was stolen from a sun lounger by the pool while swimming. We were given another one in return, warned that next time we would have to pay. I asked to see surveillance cameras, they are in this area, they told me that no one would watch anything, but to my question: "should I go and steal a towel from someone? " they said, "It turns out, yes. " Also, Turks, vacationers, can easily free themselves of sunbeds from your things while you swim, if they don’t have enough of them in one row.
Canteen, not a restaurant, not bad. The choice of food is always great, although everything is boring. For dinner, they grill meat, chicken, fish, lyulya, they give crayfish every other day. Again, there is not enough space, you have to come before the opening and stand at the door, otherwise you won’t find a place later, you can stand with a plate for about 20 minutes. Particularly gluttonous are additionally refreshed in bars: fries, hamburgers and more. Drinks are everywhere and always: water, juices, yupi, tea. There is a lot of different alcohol, I tried beer, cocktails - everything is diluted. But there were no creeps.
The sea is normal, waves, plates at the entrance, coarse sand. There isn't much to see below.
Animation above all praise, this is a huge plus. Morning greeting in all languages, then all the animators run through all the rows of sunbeds, "high five" to everyone. Then the program: gymnastics, boccia, tennis, aqua aerobics, darts, games, football. For children mini-club, trampolines, attractions for kids. Mini disco in the evening, then shows, different every day: dances of the peoples of the world, Turkish dances, acrobats, balloon shows, circus stage, everything is very interesting. The animators are all very cool!
Overall, it's ok, but I won't go here again. This is still an economy option, better is more expensive, but the room is without hair, the pool is more spacious and you don’t fight for places in the restaurant.
Translated automatically from Russian. View original