BEACH: Dirty, glass, garbage, slab entrance, absolutely not for children. There are few sunbeds occupied in the morning, they also come from other hotels, with blue yellow bracelets and lie on our sunbeds, but there is no place for Doganay vacationers, the lifeguard sits near the toilet in the shade, for 9 days, I have never seen him at his post yet, if someone needs help, he will probably “react quickly” from that place.
WATER PARK slides are old, not safe, lifeguards do not keep order, also sits near the toilet in the shade, and not at the top
POOLS ALL tiles are partially destroyed, you can get hurt at the bottom, several times I pulled out pieces of glass and tiles from the pool myself, there is also a catastrophic shortage of Sunbeds, in a deplorable state, the water is clean
The STAFF can't handle it much, they're not friendly, they walk around looking sullen
BARS lobby bar in the main building, absent, Gutta bar, which supposedly should work 24 hours a day, has not worked for a day, there are a couple of bars on the hotel territory, but only in one, where the pool serves 3-4 types of cocktails, I DO NOT RECOMMEND, wine like Tamyanka in a tetra pack, the juices are diluted by more than half, SHAME!! !
FOOD is a lot of things, but the more people there are, the worse the choice. Fish day Thursday and Saturday, crayfish, crabs fish, good, BUT as on fish days and other days, after 30-40 minutes, everything has already been taken apart, but they don’t report anything new, 30 minutes before closing they completely remove the food, this applies to dinner .
You run to the bar yourself for drinks; the waiters didn’t offer you the whole time; very often the table is littered with dirty dishes. In a water park bar, a woman makes delicious flatbreads
A-la-Karte-Restaurant fish Saturday and Thursday, I DO NOT RECOMMEND appetizers, various 5 small plates, then a tube of puff pastry with feta, served and given out 1 at a time, then vegetable soup, fried squid rings, also given out 2 each, and main course fish, dessert ice cream, drinks asked several times from different waiters to bring them, after 20 minutes we got them...It’s not “Alacarte” You can’t choose, like in ALL restaurants in Alacarte with a menu
ANIMATION water gymnastics, thank you girls, disco for children is also great, a 5-year-old child always ran with pleasure, the show program is different
LUNA PARK is not bad, free, but all dirty and old, designed for children under 5-6 years old, was not open on Sunday. There is a rope park, but we didn’t go there
2 ROOMS lived in the main building, cleaning was 1/5, very dirty, dirty towels were constantly taken away, and you had to run for clean ones, also the minibar, which was not replenished for several days
There was no spa, towels can only be obtained there, cards for towels at the reception, loss of a towel 15 Euro, loss of a card from a room 5 Euro, after 7 days the cards were blocked (they were not near the phone), from both rooms, cards ran to the reception take new ones
As they already wrote above in the review, they also tried to kick us out of the dining room when 5 chairs were put up, there weren’t enough tables, there were queues for food
Before choosing a hotel, I carefully read the reviews, I was mistaken, I DO NOT RECOMMEND, who else is deciding
About food: if you come to the opening, then there is a choice, then they don’t inform. Problems with seats in the restaurant. For three stars, this is normal.
Excursions were specially taken from the tour operator (we had ANEX, the girl Victoria): a bus with a broken air conditioner, there is no organization, security too, it makes sense to overpay. Complained to the operator - no reaction (the box office is closed). Apparently Tü rkiye is not the same anymore - prices have risen, and the service has simply collapsed.
Our hotel room was on the 6th floor - a beautiful view of both the sea and the mountains. The room has all the amenities, snow-white bedding and towels that are changed daily. Also water and juice was brought to the room every day.
The food is excellent, a huge selection, but of course without seafood and other elite delicacies.
For alcohol: good cocktails, beer, wine, stronger drinks: whiskey, vodka are already worse.
Every evening animation and program for children, after disco by the sea.
Bars with kitchen around the clock, alcohol until 2 or 3 nights.
The hotel is more suitable for families with children or couples. There are not many young people.
There are pools with slides for children and adults (indoor and outdoor), next to them are chess, darts, water polo and other activities. On the beach you can play volleyball through the net.
The service staff is kind and polite, as well as smiling.
The hotel room has a free safe.
Bath lounge is paid.
Once in 7 days, an a la carte restaurant is provided, a delicious dinner by the sea and fireworks, we liked it.
Ice cream every day for free, cotton candy.
The territory of the hotel is green and beautiful.
For the hotel and rest safely put 10 points. Thank you, Doganay! )
Also, it should be taken into account that this is more of a budget 5 * hotel and you don’t need to count on incredible luxury for that kind of money (we flew on a last-minute tour, about 350 euros per person / for 6 days).
For their money, the hotel justifies itself by 100%.
They serve food from 7 am to 10 pm, at midnight you can also take snacks and soup. The food is extremely varied! You can always find at least 4-5 different meat dishes for dinner (chicken, turkey, beef, veal). Fresh vegetables, greens, always fruits (in August we had watermelon, plum, grapes, apple, peach, apricot). Alcohol is served from 10 am to 2 am. Always available beer, wine, whiskey, gin, tequila, rum, vodka, various classic cocktails. We fell into a period when 80% of the guests of the hotel were Turks and the hotel itself was half full. From this, the rest was very comfortable, no queues for food, in bars, always free sun loungers.
After August 10, the Russians arrived and it became less comfortable, there were queues for food, but still not critical, because the corridor for breakfast, lunch and dinner is huge. The staff is pleasant, they pour you with pleasure and a smile, and not with a disgruntled face. Food is served in dishes not made of disposable plastic, the appliances are metal, the plates look like they are made of ceramics, they are made of high-quality hard plastic, there is no feeling that you are in a catering eatery.
The room was cleaned regularly, even when not asked, clean water is everywhere and always in abundance, the staff serving food is always wearing masks and gloves, no unsanitary conditions. There was a malfunction in the flushing of water in the toilet in the room, they called the reception and within half an hour a technician came and fixed it. The sea is very warm, clean, comfortable. For several days there were strong waves, wind, there are two swimming pools on the territory, quite comfortable and clean. All minor drawbacks and absences due to the pandemic of some entertainment are greatly offset by the low price of a ticket, unlike in previous years. The hotel is a full 5 stars.
The hotel is located between the settlements of Konakli and Alanya, this was a small minus for us, because we wanted to walk along the evening Turkish streets, but there is nowhere to walk especially. The food is good, sometimes there were not enough tables, especially for dinner, but we came later and the table was vacated. There is a lot of food, a large selection of vegetables, fruits, sweets. The meat is mostly chicken, beef, there was lamb skewers once, very tasty. For breakfast, two types of halva and Turkish delight, for dinner, baklava is different, ice cream every evening.
There are a lot of families with children - both small and older. There is access to the sea through an underpass, there is an entrance to the sea both from the pier and from the beach, I don’t swim, but there is entry into the sea, small, though, but cleared. There were enough sun loungers on the beach, the weather was luxurious, the water was warm, like fresh milk. We really liked the hotel, except for the remoteness from settlements, although getting there is not a problem - buses run. Rest was a success very well, which is what I wish everyone.
The hotel is large, the territory for such a hotel is small. At the reception we were met by Russian-speaking staff, not that boors, but through the lip. We went into the room: all the furniture was stained, apparently by the previous children, there was hair in the toilet on the floor and in the bathroom, used feminine hygiene items in a bucket - this is a room ready for occupancy. The elevators are dirty and in general everything that is made of glass is terribly dirty and dirty. We went to a fish restaurant on the beach, we thought we would enjoy the view of the sea, but we did not see the sea - the windows had not been washed for two years.
Pool with slides is good, but too small, a lot of people - side by side, do not swim. There are also some with mattresses and huge circles climbing in. Eastern ladies are especially enraged: they bathe in trousers, turbans and dressing gowns, then they go to the canteen and then again to the pool, their children are not educated and impudent, spitting, pushing.
They took two towels for a deposit, on the second day one towel was stolen from a sun lounger by the pool while swimming. We were given another one in return, warned that next time we would have to pay. I asked to see surveillance cameras, they are in this area, they told me that no one would watch anything, but to my question: "should I go and steal a towel from someone? " they said, "It turns out, yes. " Also, Turks, vacationers, can easily free themselves of sunbeds from your things while you swim, if they don’t have enough of them in one row.
Canteen, not a restaurant, not bad. The choice of food is always great, although everything is boring. For dinner, they grill meat, chicken, fish, lyulya, they give crayfish every other day. Again, there is not enough space, you have to come before the opening and stand at the door, otherwise you won’t find a place later, you can stand with a plate for about 20 minutes. Particularly gluttonous are additionally refreshed in bars: fries, hamburgers and more. Drinks are everywhere and always: water, juices, yupi, tea. There is a lot of different alcohol, I tried beer, cocktails - everything is diluted. But there were no creeps.
The sea is normal, waves, plates at the entrance, coarse sand. There isn't much to see below.
Animation above all praise, this is a huge plus. Morning greeting in all languages, then all the animators run through all the rows of sunbeds, "high five" to everyone. Then the program: gymnastics, boccia, tennis, aqua aerobics, darts, games, football. For children mini-club, trampolines, attractions for kids. Mini disco in the evening, then shows, different every day: dances of the peoples of the world, Turkish dances, acrobats, balloon shows, circus stage, everything is very interesting. The animators are all very cool!
Overall, it's ok, but I won't go here again. This is still an economy option, better is more expensive, but the room is without hair, the pool is more spacious and you don’t fight for places in the restaurant.