Royal Kenz Hotel Thalasso & Spa 4*– Reviews

14
Rating 8.310
based on
14 reviews
№1 in the hotel rating Sousse
7.6 Rooms
7.8 Service
7.7 Cleanliness
7.8 Food
8.1 Amenities
The hotel is located 13 km from the center of Sousse, 3 km from Port El Kantaoui. The hotel first opened its doors to guests in 1994, and the last renovation was carried out in 2014. The hotel is perfect for family vacations, romantic trips and trips with friends.More →
аватар galinaostas
 •  traveled 5 years ago
Rating 8.0
Nice, pretty big area. Enough loungers. Very interesting pool there is a deep part and there is a part with a depth of 2.1 m. It's cool we love to dive. The hotel is not boring and water aerobics in the pool, water polo, there is a tennis table, you can play darts. There is a stage where evening shows are held. … More ▾ Nice, pretty big area. Enough loungers. Very interesting pool there is a deep part and there is a part with a depth of 2.1 m. It's cool we love to dive. The hotel is not boring and water aerobics in the pool, water polo, there is a tennis table, you can play darts. There is a stage where evening shows are held. There is another calm pool, it is larger in size. There is a place to swim and it is not so deep. On the territory there are many green areas with sunbeds, umbrellas, plus shade from plants. There are two a la carte restaurants. Tunisian and Italian. Nice atmosphere, good service. The road to the beach along the fence of the neighboring hotel. Takes 3-4 minutes. The beach is small. The distance to the water from the sunbeds is small. The sand is very soft and pleasant. The beach, as well as the territory, is constantly monitored and garbage is removed. In terms of honesty, I’ll say that even on the beach toilet everything is clean, even flowers are laid down for decoration) Everything is there and always. Paper, napkins, soap. On the beach there is a shower or you can just wash your feet. Animation activities are held on the beach, as well as by the pools. Dancing on the shore, in the water. Music. Merchants of scarves, carpets, various jewelry, small drums and fruits constantly walk along the shore. They are unobtrusive to you, they do not fit. They only walk along the coastline. If you need something, you go and choose and buy. We bought fruit every day. They are always fresh and very tasty. Be sure to try the figs. Of course there is a spa center with an indoor pool. The pool is large and very nice and clean. Nice beautiful relaxation area. In the evening, the hotel has a very beautiful pleasant lighting. The food is very decent. All dishes are signed. I will not list everything to eat to your taste, finding it is not a problem. Always several types of meat cooked in two or three variations, fish in at least two variations. A couple of soups. Several types of ice cream. Shrimp and crayfish almost always. True fruit variety is small. In general, the hotel is pleasant to eat, you will always find entertainment, too, and the beach is good, which, in principle, is still needed on vacation. I want to give everyone a very good recommendation. In order not to bother with the choice of a hotel, find a good professional travel agent, because it is extremely difficult to choose a hotel on your own, even according to reviews. In gratitude to our travel agent, I would like to recommend him to everyone. His name is Dmitry Mir, you can easily find it on the VKontakte social network by his last name. A high-class professional who is well versed in his field. For example, the choice of options took no more than fifteen minutes. Moreover, he gave useful tips around the country where to save money, how to prepare for the trip, and he himself is a very pleasant person. We were very satisfied!
аватар pavlenko90
 •  traveled 5 years ago
Rating 9.0
The first flew to rest with her husband in Tunisia. Departed with a delay, but as it turned out later, she played into our hands. We passed the control quickly, there were no problems with luggage either. Our hotel was 3rd. We were at the reception at 6 in the morning, filled out the documents and, lo and behold, we were immediately given the key to our room. … More ▾ The first flew to rest with her husband in Tunisia. Departed with a delay, but as it turned out later, she played into our hands. We passed the control quickly, there were no problems with luggage either. Our hotel was 3rd. We were at the reception at 6 in the morning, filled out the documents and, lo and behold, we were immediately given the key to our room. The room was next to the reception overlooking the garden, on the first floor, but. . . Right next to his door there are carts for cleaning rooms (and not a very pleasant smell. We asked them to remove them, to which we were told that they would be removed while we were eating. We went for breakfast: miracle cheeses, pudding, sausage (which you can eat ! ! ! ), pancakes, donuts, scrambled eggs. . . everything was just amazing. And now we return to the room, and there is a surprise! Carts. We realized that no one is going to clean them, we did not plan to sniff this unpleasant smell all the rest. We took our luggage and at the reception with a request to change the room. For some time they said there were no rooms and promised to remove the carts, but we did not give up. We settled down near the reception and periodically made it clear that we would only leave from here to a new room. They gave up and promised to settle us at 11.00, because the room is being cleaned. They said that there is a Russian-speaking employee at the hotel named Anya, who will help in solving any problem, including questions with the room. After contacting her, we realized that we would have to knock out the number ourselves (she was not embarrassed by either the presence of carts or the smell emanating from them). 11.00 we were settled in a new room. Clean, beautiful, comfortable, great location. . . Leaving our things quickly, we went to pay for the safe, and take towels for diposit and to the beach. The only drawback of this hotel is the small beach with not enough sun loungers. The pools are not too big, but there was plenty of space. And here's lunch - it's a shock !! ! So many goodies in one place, at one time: beef, lamb, turkey, crabs, lamb, fish, . . everything is so tasty and varied that for all 12 days the food is not boring. Near the hotel there are several shopping centers and Hard rock cafe. Their prices are average, we also went to Medina and Palm Center (for comparison). Dinner at the hotel is something special. All dinners are not similar to each other, neither the atmosphere nor the cuisine. Seafood, the most varied grill, a huge selection of meat and fish, cakes, ice cream and of course fruits. Animation at the hotel at the highest level: travesty divas, dance groups from different countries, karaoke, bingo. . . The guys don't get bored. At the bars, the alcohol is good, most of the tourists are from Europe, they are let out in spite of the queue (especially at the bar on the base, but you didn’t seem to notice). In general, if they pay more attention to the sunbeds on which the towels lie, and there is nowhere for vacationers to lie down, then the hotel can be given 10+. Special respect to Ilya from Aneks for beautiful presentations, not impudent threats. Youth!! !
аватар HelenFerarri
We are vacationing abroad for the first time. Unusually unusual. Despite the fact that they were settled on the 1st floor and it was necessary to go to the room half of the hotel, I liked everything with labyrinths. The rooms are clean and spacious. It takes about 7 minutes to walk to the beach. Lifeguards and Security guards are on duty at the beach, you can get drinks at the bar: alcohol and juices. … More ▾ We are vacationing abroad for the first time. Unusually unusual. Despite the fact that they were settled on the 1st floor and it was necessary to go to the room half of the hotel, I liked everything with labyrinths. The rooms are clean and spacious. It takes about 7 minutes to walk to the beach. Lifeguards and Security guards are on duty at the beach, you can get drinks at the bar: alcohol and juices. We arrived early, so the sea is still icy. The desire to swim in the Mediterranean makes people walruses)))
The hotel itself shines with cleanliness, workers day and night wash glass, straighten flower beds and maintain beauty. Bathing accessories are issued once upon check-in. Towels are changed every day. Food 3 times a day is indescribably tasty and varied. Mom was delighted with the cheese, with our local store they are not something that can not be taken, I would not put them in the same class. I don’t know how you can come up with something different with dishes every time, but the guys are professionals !! ! There are 3 swimming pools on the territory, 2 on the street with sun loungers where animators are on duty in the morning and do not let you get bored, and one indoor with warm sea water in the hotel (it really helped out in the cold sea and relaxed before dinner). In the evening, thematic performances, animators communicate with visitors constantly and do not let you get bored, in the evening before the performance, ordinary people are called to dance))
The overall impression is VERY GOOD!! ! So sincere, delicious, pleasant, I have never rested!! !
аватар id182410147
 •  traveled 6 years ago
Rating 8.0
We arrived at the hotel around 16:00. A cocktail was served immediately upon checkout. Settled. Standard room, three beds: for adults, the double bed is made up of two beds, for a child of 15 years old, the bed was short. Towels: 1 foot, 2 small, 3 bath. The next day, when changing, they gave 1 bathhouse - I had to remind the maid that there were 3 people in the room, not 1. … More ▾ We arrived at the hotel around 16:00. A cocktail was served immediately upon checkout. Settled. Standard room, three beds: for adults, the double bed is made up of two beds, for a child of 15 years old, the bed was short. Towels: 1 foot, 2 small, 3 bath. The next day, when changing, they gave 1 bathhouse - I had to remind the maid that there were 3 people in the room, not 1. I brought everything and then always changed it correctly, but on the last day I gave 2. Apparently they steal, but they say that the tourists took it, not very nice! There was no blanket for the baby. They said at the reception-0 reaction, said the maid, brought it but without a duvet cover. So the child slept, the duvet cover was not put on. They cleaned the room badly: they shake the bed and turn it back and forth a hundred times, they may not vacuum for two days. We went straight to the sea. The sea was 19•s, terribly cold! Dirty, lots of algae and garbage! We also laughed - here you have Africa! There is a strong wind on the sea. Nothing before lunch, but after lunch it's cold! The sea was empty, all near the pools. Only from 20.06 became warmer and the sea became 25•s and cleaner. In general, if you don’t get hung up, then everything fades against the backdrop of super animation - the guys work all day long: yoga in the sea in the morning, then an hour later exercises in the sea and dancing, after dinner by the pool darts, zumba aerobics, water polo, different performances in the evening, dancing until 12:00. In short, it won't be boring! The staff is very attentive and pleasant! The food is very good: beef, turkey, different fish, chicken, lamb, seafood: crabs, shrimp. . . delicious desserts, fruits: melon, watermelon, oranges, apricots, grapes, nectarines, peaches, plums. The chef there is French, so the food is super! Lobby bar, terrace bar, pool bar, beach bar. Alcohol is not diluted: whiskey, vodka, their vodka, their date liqueur, gin, rum, many cocktails. . . beer, different teas, the coffee machine will make you any kind of coffee drink, cocoa, chocolate. This hotel, like our sanatoriums, should be mentioned separately about thalasso therapy: mud, baths, algae wraps, massages, etc. ! The spa has a nice sea water pool! Jacuzzi for a fee. The brochure shows prices for services, but you have to negotiate! Bargain everywhere and with everyone - this is a must, knock down half of the originally named price !! ! Bargain in thalasso, in a taxi, in shops not everywhere - there are cash desks, in the market, in the port, ride a ship, with sellers on the beach! The cheapest souvenirs in the hotel shop! The police are on duty on the beach, they go back and forth on ATVs, do not forget that you will be on the beach where there was a terrorist attack just two hotels away from you in 2015! Travel agencies are silent about it! Very beautiful and well-groomed territory of the hotel. In general, I liked the rest! First time in Tunisia, but not disappointed! All OK!! !
Магазин сумок Вечернее шоу Продавец фруктов на пляже Территория Продавец на пляже Еда
аватар irinahankina
 •  traveled 6 years ago
Rating 8.0
A very good hotel for its value. The first time I was in Tunisia a very long time ago, but I got great pleasure from thalassotherapy, that after a few years I returned here again for this pleasure. Therefore, the hotel was chosen with its own thalassotherapy center. But this is a separate issue. In short, the procedure is not cheap, if you take one session, but in the complex, if you eat well to improve your health - it's worth the money! One session costs $ 100 + -, in the center there is new high-quality equipment, good and high-quality service, everything is taken into account to bathrobes and slippers, and herbal teas in between procedures. … More ▾ A very good hotel for its value. The first time I was in Tunisia a very long time ago, but I got great pleasure from thalassotherapy, that after a few years I returned here again for this pleasure. Therefore, the hotel was chosen with its own thalassotherapy center. But this is a separate issue. In short, the procedure is not cheap, if you take one session, but in the complex, if you eat well to improve your health - it's worth the money! One session costs $ 100 + -, in the center there is new high-quality equipment, good and high-quality service, everything is taken into account to bathrobes and slippers, and herbal teas in between procedures. Thalassotherapy is fundamentally different from standard SPA procedures, it is designed more for healing, and has a greater therapeutic and cosmetic effect. But this is already decided by everyone for himself, but I advise you to definitely try at least one session. Next, I will go over the hotel as a whole. We were on holiday with my sister. The hotel is in a good location, next to it there are shops, cafes, even a shopping center. You can walk along the embankment to the port, there are more shops with souvenirs and other small things, but the prices in some places are higher than near the hotel. You can take a walk to the Medina, admire the old city. We went, two girls, and there were no problems, you don’t have to worry. The service in the hotel itself is excellent, they put it in the room quickly, at check-out, we had a late one, extended the room without any problems. Our room was overlooking the garden, spacious, two large and most importantly comfortable beds, orthopedic mattresses and pillows, clean and comfortable. The safe in the room is paid, they also don’t bring water, but you can take bottled water at any hotel bar at any time as you need. A set of cosmetics and detergents in the bathroom replenished constantly, cleaned perfectly. WI-FI in the room is also paid (20 dinars per week), although you can use it for free in the lobby. Or is there an option to buy a local SIM card, and then it will be mobile and anywhere, also a good option. There is a Russian-speaking girl at the reception who solved all our questions quickly and efficiently, and in general, the service throughout the hotel is wonderful, for the most part it was almost the main selection criterion. The hotel also has a very beautiful and well-groomed territory, two large clean pools, a small playground, a children's pool. There are plenty of free sun loungers around the pools. The road to the sea takes 5 minutes along the path above other hotels. The beach is not big, maybe in the high season it will be difficult with places, but now it is not felt. There were algae in the water, but the staff tried to get rid of them to the best of their ability. I was very pleased with the food, everything is very tasty, there are fish and seafood, and meat for every taste. The desserts were especially delicious. This is just a temptation, we tried to lean less on them, so as not to bring home extra pounds along with recovery. Every day in the main restaurant, theme evenings of different cuisines were held, even with the dressing of all the staff, very colorful and colorful. You can also visit two restaurants by appointment, but they are so-so, in general, no better than the main one. Constantly cooked dishes on the grill, they especially turned out. From alcohol they took only wine, it is not for everyone, although white is very tasty. Drinks, especially sweet-tasting powdered ones, are the only negative. But the service of the chefs and waiters is excellent. The resort is just wonderful, there was even light animation, pleasant live music, so we did not have to be bored.
аватар 2010197777
 •  traveled 7 years ago
Rating 10.0
We arrived on 09/15/2017 and met the guide Aneks at the airport. Upon arrival at the hotel, since we arrived at 21:00, we left our things and immediately sent for dinner. Settled within 15 minutes, all employees, including maids, speak Russian, which is a big plus. Instead of a 2-bed room, they gave a 3-bed room overlooking the pool. … More ▾ We arrived on 09/15/2017 and met the guide Aneks at the airport. Upon arrival at the hotel, since we arrived at 21:00, we left our things and immediately sent for dinner. Settled within 15 minutes, all employees, including maids, speak Russian, which is a big plus. Instead of a 2-bed room, they gave a 3-bed room overlooking the pool. The food is excellent, the room is cleaned every day, and if you want attention, leaving the room on the bedside table, leave at least 1 dinar as a thank you. To the sea 250 meters but it's even a plus to walk in the morning and breathe fresh air. Every evening there was live music, animation for children, and a disco. The beach bar on the sea is convenient, the lobby bar in the hotel is also wonderful. You can write for a long time. We hope to have a rest in Ssus Hotel Royal Lenz again next year.
Прогулка на пиратском корабле в открытое море
аватар shmakar
Rested at Royal Kenz Hotel Thalasso & Spa From 26.08. 2017 to 05.09. 2017 The hotel is super! ! ! ! I liked everything, and the beach and the sea and the food ! ! ! The only negative is thalassotherapy and massage, which they position themselves with. It's just a complete SCAM. Massage was done on - "sleepers-sleepers, rails-rails. … More ▾ Rested at Royal Kenz Hotel Thalasso & Spa
From 26.08. 2017 to 05.09. 2017
The hotel is super! ! ! ! I liked everything, and the beach and the sea and the food ! ! !
The only negative is thalassotherapy and massage, which they position themselves with. It's just a complete SCAM. Massage was done on - "sleepers-sleepers, rails-rails. " Wrapping, in the price list at one time, in fact, is half as much and also nothing. In general, everything is super. But I do not advise you to go for massage and thalassotherapy.
And now a very IMPORTANT information that did not make it to the news.

On excursions. There is very little time everywhere.
Took Sahara for two days. There in the Sahara, when you ride camels, Arabs come up to you and push 0.5 liters of colla into your hands. If you suddenly take it automatically, they hold the hidden opener with the same hand that they give to the call, and shoving it into your hand immediately open it. And that's it. You must buy. Since I took a colla and they already opened it for you. Guides know about it, but do not warn.
A group of tourists followed us. There, three people fell for it and refused to buy.
And the call was thrown out. The Arabs took revenge on them for this. When they left on the bus. Two cars caught up with them, and Molotov cocktails were thrown at the bus. Everyone was saved by the fact that the windows of the bus did not break. Otherwise, 40 people would have burned alive. The bus was burned around the edges and that's it.
But the most incomprehensible. That this was not followed at all by the tour company that organizes tours to the Sahara. This episode was hushed up, they didn’t talk about it, and they don’t provide security either. Be afraid to scare away tourists from this tour to the Sahara. And they do nothing to protect themselves.
аватар _531248
 •  traveled 8 years ago
Rating 9.0
Arrived September 13th. I would like to describe everything, but it is long, in one word "Paradise! " The first time we were in Tunisia and it was so successful, Aneh tours are great, it’s convenient to have your own airline, it’s a bit crowded, but everything is clear, the stewardesses and stewards are young beautiful nice! The hotel is 30 minutes from ENFIDA airport, the hotel is modern in Tunisian style, everything is very clean and beautiful. … More ▾ Arrived September 13th. I would like to describe everything, but it is long, in one word "Paradise! " The first time we were in Tunisia and it was so successful, Aneh tours are great, it’s convenient to have your own airline, it’s a bit crowded, but everything is clear, the stewardesses and stewards are young beautiful nice! The hotel is 30 minutes from ENFIDA airport, the hotel is modern in Tunisian style, everything is very clean and beautiful. We arrived at seven in the morning local time and were immediately given a room (10 dollars - present). The room has air conditioning, refrigerator, safe-30 dinars for 7 days) currency exchange at the reception 100 $ 'nj 220 dinars. There may not be water on the first day, do not worry, everything will appear at the first cleaning, they cleaned every day, there is a good plasma in the room, everything is clean and tasteful. The food is varied, which surprised me, the service is at its best, in general the staff of the entire hotel is very friendly, they love Russians and this is felt and therefore it is pleasant to relax. Large selection of meat, always lamb, beef, several. types of cooking poultry, in the evening there is always ice cream in the restaurant. A lot of all sorts of small cakes, like in Russia, mini eclairs, cookies, everything is great! Fruit is enough: melons and watermelons, grapes, peaches, apples every day. There are a lot of Russians in the hotel, but everything is decent in this hotel, I think that over the years the mentality of Russian vacationers has become more worthy, we were proud that we are Russians! Much distant Russia-Novosibirsk, Tyumen, Yekaterinburg, Penza is generally surprising in one point of the earth there are so many cities! The hotel has its own spa, which is very good, but several types of procedures are repeated, we had enough Hammam and massage, but the hammam here is weaker than in Turkey, and everything else is at a high level. The beach is private, 3-5 minutes walk from the hotel along the green alley, absolutely not annoying, the beach is clean, it is cleaned every morning, there is a bar on the beach, without hard liquor, beer, water, wine. I was struck by the sand as white as flour, from this the water is purest. Every evening there is a themed show, you won't get bored if you want to enjoy some good music on the other veranda! The staff speaks Russian, well done! There are few children, but animators worked with this small group, well done! In the morning and during the day and on the beach and by the pool, exercises, volleyball, zumba. Summing up, we decided to go to Tunisia - this hotel is a good choice!
аватар Adrenalin77
 •  traveled 9 years ago
Rating 8.0
Was in this hotel on a promotional tour. The hotel is located in Port El Kantou, 10 km. from Sousse. Included in the grid "Magic Life". 2nd line. You have to walk 200 meters to the sea along the fence of the neighboring hotel. Wide sandy beach. Paid mattresses, beach towels - bail, sun loungers and umbrellas for free. … More ▾ Was in this hotel on a promotional tour. The hotel is located in Port El Kantou, 10 km. from Sousse. Included in the grid "Magic Life". 2nd line. You have to walk 200 meters to the sea along the fence of the neighboring hotel. Wide sandy beach. Paid mattresses, beach towels - bail, sun loungers and umbrellas for free. Compact, green, beautiful area. Quality service. German service. I recommend it as a quality option.
аватар robinzon-tour
 •  traveled 12 years ago
Rating 8.0
Visited this hotel as part of a promotional tour, lived in it for 2 days. The hotel made a good impression: a beautiful area, a lot of greenery, flowers, cacti, a large swimming pool. The rooms are made in oriental style, but do not strain, everything is in moderation. The restaurant has quality food, good coffee! The hotel is not on the first line, you need to walk to the beach, the beach is excellent, white sand, good entry into the sea. … More ▾ Visited this hotel as part of a promotional tour, lived in it for 2 days. The hotel made a good impression: a beautiful area, a lot of greenery, flowers, cacti, a large swimming pool. The rooms are made in oriental style, but do not strain, everything is in moderation. The restaurant has quality food, good coffee!
The hotel is not on the first line, you need to walk to the beach, the beach is excellent, white sand, good entry into the sea.
I recommend the hotel for a relaxing holiday, any category of tourists.
Royal Kenz Thalasso & Spa Территория Royal Kenz Thalasso & SpaБассейн Royal Kenz Thalasso & Spa Территория Royal Kenz Thalasso & Spa Территория
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avatar dengova87
Hello. Can you tell me if there is an iron service? ))) Is it paid or not? I really don't want to bring an iron with me.
7 years ago  •  2 subscribers 1 answer
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Отель расположен в 13 км от центра г. Сусс, в 3 км от Порт-Эль-Кантауи. Гостиница впервые распахнула свои двери гостям в 1994 году, а последний ремонт проведен в 2014 г. Отель прекрасно подойдет для семейного отдыха, романтических поездок и для путешествий с друзьями.

Location Расстояние от отеля до аэропорта Монастира составляет 28 км, а до аэропорта Энфиды – 40 км.
Description of the beach Собственный песчаный пляж в 200 м от отеля. Протяженность пляжа – 200 м. Полотенца – за депозит.
  • 2nd line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Стойка регистрации работает круглосуточно. Есть камера хранения багажа.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • currency exchange
  • payment by payment cards
For kids Анимация.
  • children's swimming pool
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Бадминтон, мини-гольф, водная аэробика.
  • Spa or wellness center
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • aerobics  FREE 
  • water activities
  • animation
Description of rooms

Всего в отеле 470 номеров.

In the rooms

В номерах представлено: ванна/душ, балкон/терраса вид на сад или бассейн, ТВ, кондиционер, фен, телефон, мини-холодильник, сейф, Wi-Fi.

  • bath / shower
  • hair dryer
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi $
  • balcony/terrace
The address Jinene, 4089 El Kantaoui, Sousse, Tunisie
Phones: +216 73 246 100
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).