The hotel is good but needs renovation.

Written: 3 november 2016
Travel time: 18 — 26 october 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 8.0
Cleanliness: 5.0
Food: 8.0
Amenities: 8.0
Hello. We traveled from 18 to 26 October 2016 with my mother and daughter aged 1 year and 10 months. The flight is long, 4 hours. We were lucky with flights, almost the entire first day was spent at the hotel (and not at flight airports), the last day was also until 6 pm at the hotel, so it turned out to be a full 9 days)) Nord Wind flew there, only a sandwich from food. first time I meet this. I also ordered baby food, it was good. AI Fly flew back, the service was very good, the food was sausage and pasta (but it's better than a sandwich), I also ordered baby food, and it was also good.
We were very lucky with the weather. In Vladimir it was already 0, and there it was +28 on average, two days even +33-35, water +26, there was no rain.
The hotel is good, beautiful, large territory, 1200 people, despite the "off season" the hotel is almost full. But they clean only where the main congestion of people is. One cleaning guy there rolls a trash can from morning to evening, from trash to trash, he was very sorry, without stopping back and forth all day in the heat, and he apparently has cerebral palsy, he could barely walk there, poor fellow ((

The pools are not cleaned unfortunately. Room cleaning is poor. The rooms are shabby, the furniture needs to be replaced, the hotel is very old.
The sea at the hotel sucks - either stones or algae, muddy water. But on the other hand, everything is fine in the lagoon, the sea is transparent, there are almost no algae and stones.
The animators are trying, but in Turkey the programs were more interesting. In the evening, children's dances, my daughter watched with pleasure and repeated a little bit. There is a mini-club for children where they can play and draw, as well as a playground, but all the toys are already shabby and everything is old on the playground, and it’s impossible to ride on a swing, because the ropes have frayed, the staff for some reason does not want to replace the ropes for new ones. There are two children's pools - one with sea water, the second fresh, 0.5 m deep.
Medusa for the whole vacation met only one. Well, of course, there are a lot of algae off the coast of Tunisia.
The staff is very friendly, everyone smiles and tries hard. Although the Arabs, they differ from the Egyptians very much for the better.
There are a lot of foreigners (they are probably upset about the arrival of the Russians this year on the island... ) - French, British, Germans, Swiss, Czechs, Italians, Indians, etc. Animation is in French, Russian is still poorly known there. There are many children in the hotel, as well as many elderly people from Europe.
The food is excellent, there is a lot of delicious ice cream, lamb, turkey, rabbit, chicken, beef, sometimes tuna fish. Delicious pancakes and donuts, pastries, pilaf. By the way, three Ala carte restaurants were announced, we did not get into any of them! On the trail. the day after arrival, we went to sign up for restaurants, the manager offered us for some reason only a Moroccan restaurant and on the 27th, and we were leaving on the 26th, supposedly everything was busy until 27th... So we didn’t manage to get in...

Mom went on a sightseeing tour of the island, there is not much to see there, there is little time on the market, about an hour and a half. Cheap bags and backpacks made of donkey skin.
Rest, in general, were very satisfied. It's nice to visit in the summer when the dubak is at home. Well, the hotel needs restoration and pouring sand on the beaches at the entrance to the water, and the algae should be removed and taken out more often, and not heaped in heaps. When the neighboring hotel opens and fences off its lagoon again with a fence, then in El Mouradi Menzel there will be a problem with swimming in the sea... But. nevertheless, I still liked the hotel, the people there are nice, and if you eliminate the shortcomings with the beaches, cleaning and repairs, then everything will be fine.
Well, outside the hotel everything is very reminiscent of Egypt - the garbage is just darkness.
Translated automatically from Russian. View original